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What Quibi’s Flameout Teaches Us about Behavior Change

Perficient

For any brand that promises to entertain, motivation should center on pleasure. Quibi also needed to motivate users based on belonging and acceptance. But while Quibi was aiding users’ ability to watch TV, it was hampering access in other ways. Quibi needed to move users above the FBM action line.

US 294
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5 Consumerism Tips for Healthcare

Perficient

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

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New Canadian Digital-Only Bank Banking On User Experience

PYMNTS

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth.

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Applause On Gaining The Upper Hand In Innovation

PYMNTS

Innovation is both genesis and lifeblood for companies, especially within the payments space. PYMNTS: How would you define Applause’s approach to innovation? PYMNTS: How would you define Applause’s approach to innovation? Our approach to innovation is two-fold. Innovation is only valuable if it’s usable.

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Germany’s Home Startup Lands $12M To Expand Housing Rental App

PYMNTS

The company plans to use the financing for product innovation and market expansion. This latest round of investment will help us to serve more landlords in more cities and significantly improve the tenant experience, enabling us to build the first housing brand that both tenants and landlords love.”.

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Embracing Change & Other Insurance Trends We’re Forecasting for 2023

Perficient

Whether you’re an insurance carrier or a broker, change is here and change is about to accelerate beyond the prior few years when our world was modified in ways none of us had ever seen. The new data paradigm focuses on using data to prepare for the future. How are your systems set up to provide customers with seamless experiences?

Trends 275
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Enabling Innovation in Customer Experience while Optimizing the Multi-Cloud: Part Two

Cisco

In fact, people tell us that they ignore most of the alerts. Few companies tell us that they can “assure performance”. And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. How will you assure and secure user experience to any cloud from anywhere?