PYMNTS

OCTOBER 15, 2018

“Today marks an historic milestone for CYBG and Virgin Money , creating the first true national competitor to the status quo in U.K. banking, with a clear ambition to provide customers with the best service in the U.K.,” ” said Duffy in a statement.

Exercises 166

Exercises Branding Customer Experience Course 166

Gonzobanker

MARCH 28, 2024

Banks and credit unions are maturing their internal digital support capabilities. Bank and credit union leaders must love their due diligence! There are a multitude of digital banking solutions out there, each with its own set of pros and cons. This is an area where speed-to-market competition will be important. #3.

Digital Banking 133

Digital Banking Customer Experience Strategy Exercises 133

Gonzobanker

FEBRUARY 29, 2024

Here are five key areas that Cornerstone would encourage management to start: Digital Self-Service Utilization – Many bankers are feeling confident they are catching up to the competition in the digital banking experience, but very few have exhausted the sheer productivity benefits of widespread digital self-service.

Tools 150

Tools Analytics Data System 150

South State Correspondent

FEBRUARY 22, 2023

The banker’s job is to separate those looking for a rate and those looking for another non-rate attribute such as safety, convenience, service, brand alignment, or similar. One key lesson here for deposit pricing management is that because of economic behavior, banks often overpay for funds.

Management 195

Management Marketing Branding Strategy 195

Gonzobanker

SEPTEMBER 21, 2018

And as FIs’ budgets move from mostly feel good brand stuff to driving demand, it’s hot. At the recent NCR conference, one of the gritty hallway chats was about how to integrate the Marketo and Digital Insight systems. But now, Adobe’s Vegas Summit and Marketo’s Vegas Marketing Nation (mashing up presumably?) But how hot?

Marketing Automation 104

Marketing Automation San Francisco Conference Marketing 104

CB Insights

JUNE 17, 2020

As NYU Stern School of Business professor and digital transformation researcher Arun Sundararajan notes: “Crisis can be… a catalyst or can speed up changes that are on the way — it almost can serve as an accelerant.”. Meanwhile, brands that were already virtual-first have seen dramatic increases in adoption during the crisis.

Industry 101

Industry Technology Online Video 101