Branch Strategies, Mobile and Regional - Community Banking Brief

10 Data-Driven Ideas To Increase Branch Engagement

South State Correspondent

MAY 31, 2023

Branching is likely your bank’s highest functional cost, just ahead of loan production. At around $75 per year for unique visitors, it’s multiple times more expensive to service customers compared to other alternatives such as online, mobile, or phone. Certain transactions and many problems can only be solved in the branch.

Data

Data Branch Strategies Strategy Mobile

Digital Overtaking Branches as the Place Consumers Get Advice

The Financial Brand

FEBRUARY 9, 2020

Shift is powered by Millennials' love of interactive mobile banking tools. Biggest banks have clear edge over regionals, consumer study shows. The post Digital Overtaking Branches as the Place Consumers Get Advice appeared first on The Financial Brand.

Millennials

Millennials Regional Study Tools

How Huntington Bank Has Quietly Become a Digital Powerhouse

The Financial Brand

FEBRUARY 7, 2021

Some insist regional banks are doomed. But they overlook a midwestern institution that gives away little to the megabanks in retail banking. The post How Huntington Bank Has Quietly Become a Digital Powerhouse appeared first on The Financial Brand.

Regional

Regional Branding Retail Branch Strategies

Webinars

Live Demo: How to Achieve Reconciliation Zen

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How Much Is JPM's Deposit Juggernaut Hurting Smaller Banks?

American Banker

JULY 14, 2016

JPMorgan posted strong gains in consumer deposits and mobile users, and other big banks are expected to do the same. It could be a sign that megabanks are indeed stealing market share from regional and community banks.

Regional

Regional Community Bank Community Mobile

Repeat After Me: ‘I Will Not Overspend on Telecom’

Gonzobanker

OCTOBER 6, 2014

Smaller regional niche networks. As branches open and close, internal apps are updated or swapped out, and people are shifted internally, data communications needs change. Call Center Information Technology Retail Banking Web & Mobile Banking'

Branch Strategies

Branch Strategies Technology Data Management

Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

NOVEMBER 29, 2016

Centralized locations can also be strategically placed for the benefit of recruiting and retaining better talent than might be available in certain branch locations/geographic regions (e.g., A large majority of community and regional FIs differentiate themselves with outstanding personal service. Incremental Sales.

Video

Video Strategy Branch Strategies ATM

Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

NOVEMBER 29, 2016

Centralized locations can also be strategically placed for the benefit of recruiting and retaining better talent than might be available in certain branch locations/geographic regions (e.g., A large majority of community and regional FIs differentiate themselves with outstanding personal service. Incremental Sales.

Video

Video Strategy Branch Strategies ATM

Priorities of Wells' New Retail Chief: Fix Pay, Accelerate Mobile

American Banker

NOVEMBER 3, 2016

In her first major presentation as Wells Fargo's head of retail banking, Mary Mack took on the doubters, making the case for why she is the best fit to lead the embattled retail unit. She laid out plans to revamp compensation and internal culture.

Retail

Retail Mobile Branch Strategies Regional

Feature Friday: Umpqua Showcases the Closest Branch on its Website

Fintech Labs Insights

AUGUST 21, 2015

Probably the best example of growing a franchise using branching (at least in the United States over the past 20 years), is Umpqua Bank. It grew from a small community bank to a west coast regional on the back of its innovative branching strategy (Warning! Do not try to copy this, it’s not 1995 any more).

Branch Strategies

Branch Strategies Seattle United States ATM

Too Many Branches? Wells Scandal Forces B of A to Defend Network

American Banker

OCTOBER 17, 2016

Strong growth in deposits and mobile users at Bank of America, together with questions tied to the phony account scandal at Wells Fargo, had B of A executives addressing whether their bank and others would be better off than ever by scaling back branches.

America

America Mobile Branch Strategies Regional

Battle for Talent Heats Up as Digital Banking Becomes Paramount

American Banker

AUGUST 16, 2016

It all shows scoring top digital talent has become vital to the largest banks as mobile becomes their future. Then word surfaced that JPMorgan had decided to replace that exec anyway and a successor was ready to go.

Digital Banking

Digital Banking Mobile Technology Branch Strategies

Fifth Third to Shed 44 More Branches

American Banker

SEPTEMBER 13, 2016

Fifth Third Bancorp said Tuesday that it plans to close 44 branches, a cost-cutting move that follows its recent shutdown of more than 100 branches.

Branch Strategies

Branch Strategies Regional National Strategy

Doing More with Smaller Branches at Citizens Financial

American Banker

JUNE 3, 2016

The bank, which operates in 12 states, is bringing customers in the door even as it cuts its retail square footage by half. The offer of a financial "checkup" that tens of thousands of people have accepted.

Retail

Retail Operations Branch Strategies Regional

50 Schools Now Call PNC Their 'Official' Bank

American Banker

JUNE 8, 2016

PNC Financial Services Group has been named the official bank of the University of Kentucky, its 50th such partnership with a college or university.

Kentucky

Kentucky Groups Branch Strategies ATM

Direct-Banking 'Architect' Now Retail Head at Associated of Wis.

American Banker

JUNE 6, 2016

Associated Banc-Corp in Green Bay, Wis., has promoted Brent R. Tischler to the newly created position of director of retail banking.

Retail

Retail Branch Strategies Regional National

Citi Recruits JPM's Gavin Michael to Lead Consumer Technology

American Banker

AUGUST 16, 2016

Gavin Michael, head of digital banking for JPMorgan Chase's retail unit, is moving to Citigroup.

Technology

Technology Digital Banking Retail Branch Strategies

Great Products Aren't Enough, Citizens' New Digital Chief Says

American Banker

AUGUST 18, 2016

The regional bank has consolidated all of its digital operations under a single leader. Find out what he thinks about customer expectations, bots, fintechs and the coming convergence of digital banking.

Regional

Regional Digital Banking Fintech Operations

Bank of the Year: USAA

American Banker

NOVEMBER 29, 2016

For its commitment to improving the long-term health of depositors, and a nimble, failure-is-not-a-dirty-word approach to innovation, USAA has earned an honor American Banker normally bestows on a single individual.

Innovation

Innovation Branch Strategies Regional National

Community Banking Brief

10 Data-Driven Ideas To Increase Branch Engagement

Digital Overtaking Branches as the Place Consumers Get Advice

Webinars

Trending Sources

How Huntington Bank Has Quietly Become a Digital Powerhouse

Webinars

How Much Is JPM's Deposit Juggernaut Hurting Smaller Banks?

Repeat After Me: ‘I Will Not Overspend on Telecom’

Are Video Teller Machines the ‘Branch of the Future?’

Are Video Teller Machines the ‘Branch of the Future?’

Priorities of Wells' New Retail Chief: Fix Pay, Accelerate Mobile

Feature Friday: Umpqua Showcases the Closest Branch on its Website

Too Many Branches? Wells Scandal Forces B of A to Defend Network

Battle for Talent Heats Up as Digital Banking Becomes Paramount

Fifth Third to Shed 44 More Branches

Doing More with Smaller Branches at Citizens Financial

50 Schools Now Call PNC Their 'Official' Bank

Direct-Banking 'Architect' Now Retail Head at Associated of Wis.

Citi Recruits JPM's Gavin Michael to Lead Consumer Technology

Great Products Aren't Enough, Citizens' New Digital Chief Says

Bank of the Year: USAA

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