Remove Branch Strategies Remove Customer Experience Remove Retail Remove social media
article thumbnail

Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

Leveraging social media, Gentle Monster started to get traction. These striking designs paid for themselves in media exposure. Many went viral on social media, which then captured the attention of A-list celebrities such as Beyonce, which further brought the brand to new heights.

article thumbnail

Branches will never result in 100% Financial Inclusion

Banking 4 Tomorrow

I was in India a few weeks ago speaking to the Reserve Bank and most of the primary Retail Banks about the impact of mobile and social media on the industry there. The new RBI Governor in India, Raghuram Rajan, has ruffled some feathers with his unconventional approach thus far, but he has his work cut out […].