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Talking in a Digital World

Independent Banker

Increasingly, more digitally connected consumers are saying yes to that question with their community bank. For many community banks, telephone calls still generate the highest volumes of customer service interactions. For many community banks, telephone calls still generate the highest volumes of customer service interactions.

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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Centralizing teller staff reduces turnover ratio, attracts higher quality applicants, and affords consistent training and communication of best practices, sales goals and promotions. Branch locations without ITMs typically require two to four employees to operate each branch for extended hours. Extended Hours.

Video 60
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Are Video Teller Machines the ‘Branch of the Future?’

Gonzobanker

Centralizing teller staff reduces turnover ratio, attracts higher quality applicants, and affords consistent training and communication of best practices, sales goals and promotions. Branch locations without ITMs typically require two to four employees to operate each branch for extended hours. Extended Hours.

Video 60
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Efficiency now: 8 smart strategy tips

Independent Banker

Fallout from recent global events presents an obstacle to generating revenue for community banks. As we enter budgeting season, the answers might be found in a mix of strategies. It’s certainly an interesting time to be a community bank, but there are still plenty of ways to make efficiencies with an eye on profitability. ?

Strategy 135
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How About Profits in the Branch of the Future?

Jeff For Banks

But let’s not forget that we have past experiences with a “light branch”; namely the declining in-store branches. These branches were notorious for being low-balance transaction-oriented branches that did not enjoy great success. mBank’s light branch depicted above is located in a mall. Not very inspiring.

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Breaking Branch Mediocrity

Jeff For Banks

Why add a protective wrap of additional employees around your branches? Because branch staff are too busy with operational duties to go out into the community and pro-actively hunt for business. I’ve been to a lot of branches as I travel the land looking for opportunities for banks to improve profits.