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Making Banking Easier with Intelligent Branch

Cisco

Whether a retail bank, wealth management firm, credit union, or insurance company with a banking segment, the financial industry is facing dramatic changes on how best to accommodate customers, and what is the appropriate mix between brick-and-mortar bank branches, remote work, self-service ATMs, and digital platforms.

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Citi’s Geolocation Move

Celent Banking

But, that’s just one of a growing number of potentially very useful applications for beacons in retail financial services. Geolocation, in particular, is under-utilized by retailers (especially banks) and remains largely experimental. How far ahead of the industry is Citi? Here’s one data point.

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Data Dive: FedEx Competes, BoA Automates And Hackers Hack … Everyone, Including Each Other

PYMNTS

FedEx has officially announced the launch of FedEx Fulfillment , its new merchant-centric eCommerce platform designed to allow its partners to to fulfill orders and track inventory across multiple channels, as well as manage inventory for their stores. Boxes will be branded to the retailer, not FedEx). It is hard to say.

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Why diversity abounds in new branch designs

Celent Banking

It is the rich diversity in approaches taken to the important task of improving branch channel efficiency and effectiveness that makes this topic so fascinating. Retail financial institutions need to possess a number of core competencies to remain successful. There is no single blueprint. Among them is omnichannel delivery.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

One of the best tips we ever received was to target retiring executive managers from companies and trade organizations and offer them part-time work to advise and introduce the bank to their network. Each store is closer to an art exhibit than a retail outlet. Gentle Monster employs 100 people just focused on store design.

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A New Human Connection

Independent Banker

Interactive video ATMs draw attention as an alternative retail delivery option. But are the machines really taking off as a worthwhile retail delivery option? PCSB Bank has begun replacing pneumatic tubes in its drive-through lanes connected to branch tellers with video ATMs connected to a central office.

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