South State Correspondent

OCTOBER 20, 2022

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time. ” The result?

Policies 195

Policies Training Customer Experience Examples 195

The Financial Brand

SEPTEMBER 8, 2015

A recent BAI Banking Strategies article titled Five Tactics for Keeping Branches Relevant offered five points of advice for “turning your branch infrastructure into a strategic advantage to enhance wallet share”: Shift the focus to “higher quality” exchanges. Approach branch design with fresh eyes.

Branch Design 12

Branch Design How To Strategy 12

Celent Banking

NOVEMBER 19, 2015

Retailers of all shapes and sizes are wrestling with how to deliver a compelling and differentiated omnichannel experience, what that means in their stores and how to manage a rapidly changing cost-to-serve. After roughly a decade of talk but little action, we are encouraged by banks’ embracing the need to get going. They’re not alone.

Branch Design 100

Branch Design Retail Customer Experience Survey 100

The Financial Brand

JUNE 24, 2021

Digital signs should improve in-branch marketing, communications and customer experience. Here's how to avoid common pitfalls. But do they? The post 7 Mistakes Financial Institutions Make With Digital Signage appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

Banking Trends 38

Banking Trends Customer Experience Analysis Trends 38

PYMNTS

FEBRUARY 13, 2017

Speaking of responding to feedback… Bank Of America And The Automated Branch. In an attempt to build banking and financial services products for literally everyone, Bank of America is experimenting with a fully automated branch design. that feature no human employees — except those accessed via a screen.

Data 122

Data Retail America Minneapolis 122

South State Correspondent

MAY 1, 2024

How Banks Can Leverage: While not exactly a banking innovation, banks can better allocate capital to COIs. Banks know how to target COIs well, but banks underestimate their COIs’ influence and often under-resource the effort.

Innovation 195

Innovation social media Branding Marketing 195

Gonzobanker

NOVEMBER 18, 2014

Reminded us of how Lee Scott said Walmart would be the banker’s friend last year. GonzoBankers need to understand crowdfunding and learn how to mine more data to underwrite more and earlier. The big theme was branch of the future. Innovation Showcase & Global Innovation Awards. Maybe this was as it should have been.

Chicago 97

Chicago Retail Branch Design Training 97