Branch Design, Demo, social media and Technology

7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

OCTOBER 20, 2022

Design or pick the fastest customer experience. When designing or choosing new technology, select the one that employees or customers can complete the fastest. We have seen this a thousand times, and it is ALWAYS a mistake – banks do demos of technology but rarely try to use it themselves before purchasing it.

Policies

Policies Training Customer Experience Examples

Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

NOVEMBER 18, 2014

In BAI’s “demo” sessions, we liked that vendors Malauzai and D3 were out there showing some fresh user interfaces. Deluxe won the crowd’s award for demoing a Web-based alternative to its original SwitchAgent concierge offering from two years ago. Many of the sessions lacked demos and trafficked in platitudes. So, we get it.

Chicago

Chicago Retail Branch Design Training

Community Banking Brief

7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Webinars

Stay Connected