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Two Hallmarks of Successful Branch Transformation Initiatives

Celent Banking

OCTOBER 20, 2016

If only… But, I got to thinking… There are at least two hallmarks of successful branch transformation initiatives, despite there being a diversity of approaches and outcomes. Most banks appear to associate branch channel transformation with radical changes in the branch operating model. Here goes: 1.

Branch Design 100
Branch Design Capital Training User Experience 100
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Gonzo Goes to BAI Retail Delivery 2014: Sweet Home Chicago?

Gonzobanker

NOVEMBER 18, 2014

The big theme was branch of the future. As many as 20-30 vendors were displaying interactive video, next-gen cash dispensers with sportscar names like TellerInfinity and 9900, branch design/configuration solutions and services, and all things branch re-invention. Maybe this was as it should have been.

Chicago 97
Chicago Retail Branch Design Training 97
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