Jeff For Banks

APRIL 4, 2024

Consumer Demographics and Changing Customer Demands Remember all the pre-pandemic talk about millennials? You couldn't go to a conference without every presenter having millennial this or millennial that on their slide decks. Now the oldest millennial is 43 (see table by Statista).

Banking Trends 113

Banking Trends Trends Millennials Oregon 113

FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. At least not yet.

Millennials 40

Millennials Fraud social media Survey 40

PYMNTS

DECEMBER 27, 2019

There is a sense, however, that CUs themselves bear responsibility for falling behind the digital banking trends that first took hold with consumers. Improvements happening across the CU and CUSO spectrum indicate that they’ve gotten the message about digital banking, and they’re on it. Digital Unison.

Digital Banking 130

Digital Banking Millennials Banking Trends Mobile 130

PYMNTS

SEPTEMBER 7, 2018

There also is the specter of payments fraud. In a recent report via Lloyd’s Bank, trends point toward growth in what is known as impersonation fraud, perhaps more commonly known as business email compromise. It’s on the rise, this fraud, up 58 percent year over year, said Lloyd’s. Ghosts in the (Corporate) Machine.

Fraud 101

Fraud Payments Survey Arizona 101