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Punching above its weight: Small N.J. bank uses tech to take on big rivals

American Banker

David Howard's leadership of the OceanFirst digital strategy and innovation team that has developed a robo adviser, an Alexa skill and other cutting-edge tools earned him recognition as one of American Banker's digital bankers of the year.

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This Week’s Reads: Wearable Technology, Mobile Payments, Digital Transformation and Industry Insights

Banking 2020

Digital Transformation: Blending Design and Data in Banking: Suggestions and successful tips on how banks can propel a digital transformation strategy to engage customers. The Biggest Threat to Community Banks Is Thinking Small: L.T.

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Community Service with the Personal Touch

Banking 2020

Question: Community branch, personal service, mobile banking—which is the odd one out? For some time now, there have been discussions about the future of community banks in the age of digital banking. Answer: None. Otherwise, the industry is in trouble. Things are and will be very different, no doubt about that.

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Branch Transformation: Innovating to be Nimble

Banking 2020

Banks must innovate and be nimble to address emerging client needs in the neighborhoods they serve. As community banks, we must recognize and be responsive to what our clients are demanding of us. Innovation requires understanding your client base and providing differentiated services that clients will find value in.

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Test Quickly, Fail Fast: Utilizing Data to Retain Customers

Banking 2020

She has over 15 years of analytics leadership experience within financial services working with such industry leaders as GE Capital, Wachovia Bank (Wells Fargo), SunTrust, Scotiabank, and a portfolio of over 1,200 community banks and credit unions. AT DI she leads the Analytics Team supporting multiple functions of the business.

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Q&A: What Search Engine Optimization Can Offer the Financial Services Industry

Banking 2020

For community banks or credit unions who are thinking about search, what would you say is the easiest way for someone to get started with a program? Mobile should be at the forefront of your plan and definitely at the forefront of your search marketing strategy. Sabrina : That makes sense.

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Q&A: What SEO Can Offer the Financial Services Industry

Banking 2020

For community banks or credit unions who are thinking about search, what would you say is the easiest way for someone to get started with a program? Mobile should be at the forefront of your plan and definitely at the forefront of your search marketing strategy. Sabrina: That makes sense.