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Scotiabank: Why Banks Need To Rethink Personalization

PYMNTS

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

ATM 225
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Old School, New School: TCU Pairs AI And Outreach To Personalize Members’ Experiences

PYMNTS

This represents 59 percent growth over the past 10 years, much of it buoyed by a surge in sign-ups across the Oceania region. Digital banking remains a hot topic for consumers during the pandemic, but CUs can face significant hurdles in meeting the needs of different generations.

Alabama 228
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Deep Dive: Digital-First Banking’s Challenges And Benefits

PYMNTS

This gap represents a significant segment of the banking market that could be captured with personalized banking services. Digital-first banking is also helping FIs reduce their physical footprints by eliminating redundant branches and shifting remaining ones to highly automated offices in strategic locations.

ATM 151
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Bank-FinTech Collaboration Tackles SMB Finance Friction

PYMNTS

In a statement , HSBC Bank USA Head of Retail Business Banking Shaun McDougall said fueling the SMB community is important to support the broader U.S. Progress Bank Taps Sensibill For Digital Receipts. The company is expanding, having announced its launch in Germany, according to a blog post on the company's website.

Fintech 247