PYMNTS

APRIL 16, 2019

Retail apocalypse? Whatever you want to call the decline of brick-and-mortar retail – and it’s getting worse, according to a few recent reports – it’s not good. merchants this year already have said they will shutter nearly 6,000 physical retail locations – that’s more than the nearly 5,900 closings for the entire year of 2018.

Retail 179

Retail Online Training Customer Experience 179

PYMNTS

DECEMBER 14, 2018

In this month’s Deep Dive, PYMNTS examines how data can improve customers’ experiences, and how regulations can keep their data safe. financial services sector as consumers embrace digital technology for the banking and retail industry. billion payments by 2026. More Data, More Innovation. The market completed roughly 1.3

Payments 180

Payments Regulation Data Security 180

PYMNTS

MARCH 13, 2019

Next came the invention of takeout, then phone-in and online ordering — all of which required restaurants to adjust their focus to offer top-quality services for all customers. Unfortunately, this system often resulted in eat-in patrons being seated and served first, meaning takeout customers faced cold meals or long waits for orders.

Operations 102

Operations Mobile System Management 102