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How Chubbies Went From A Cult Fave To A Highly Imitated Brand

PYMNTS

There are brands that claim to take the customer experience to the max — and then there are brands that redefine what exactly the max means. When one teenaged customer wrote to the brand to complain about his beloved Chubbies shorts, which had been pilfered from his locker by a local bully, Chubbies sprang into action.

Branding 107
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How TikTok ‘eGirls’ Helped Create A Multi-Million-Dollar Fashion Brand

PYMNTS

If one were to make a list of products for a cutting-edge fashion brand aimed at capturing the emerging Generation Z market, it is safe to assume that “foxtail keychains” would not make the top 10. And while the brand is often described as “punk,” “goth” and “extremely eclectic,” Lynn noted in an interview that she doesn’t see it this way.

Branding 131
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Windsor Circle Boosts E-Retail Retention, ROI

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As retail pushes further into online spaces, many marketers and merchants alike are focused on clicks and open rates to measure the success of campaigns and consumer outreach, said Matt Williamson, cofounder and CEO of Windsor Circle. based company takes a different, data analytics approach to online retail marketing.

Retail 100
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Can Millennials Revive Call Center Commerce?

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That’s reportedly the case when it comes to luxury retail brand Gucci. The Gucci call center effort comes at a time of change for luxury retail and call center commerce. The change in behavior is due, in part, to social media sites such as Instagram. Larger Changes.

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Newegg Masters The Art Of The Pivot

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It’s hard to find a major eCommerce retailer that has evolved more than Newegg. In 2011, Newegg launched a marketplace model where other sellers accessed its eCommerce platform. And while it may be tempting for brands to recapture margin by selling direct, owning customer engagement from start to finish is easier said than done.

Branding 141
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It’s Getting Real On The Retail Revolution Frontline

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These days, retail merchants must reach customers, both in-store and online, securely and conveniently. According to Dasilva, the past decade-plus has brought three major payments revolutions, each of which shook the retail industry. There’s increasingly less middle ground between getting omnichannel right or fading into oblivion.

Retail 100
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Social Messaging App Pepo Raises $2.35M

PYMNTS

Jason Goldberg, the founder behind Fab.com, announced today that his new project, a social media messaging app called Pepo, earned $2.35 The company is reportedly in talks with major brands to build channels and produce content for the app. million in a seed funding round.