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Why Digital’s 3.0 Shift May Take Longer Than We Think

PYMNTS

And you better do it right now, they add, since digital shifts wait for no one. Innovators with better tech will appear and — literally overnight — snatch your customers out of your calcified incumbent arms and build scale, they say. For those companies, making the quantum leap to digital is, literally, a bridge too far.

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Decision Platform Know-How Makes Winning Customers Personal

FICO

Digital decision platforms have been driving a diverse mix of innovations. Telcos are becoming banks, messaging services are becoming telcos, hyper-scale internet companies are retailers and numerous start-ups have created mass-market payment channels. Key Steps on the Digital Decision Platform Journey. See all Posts.

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How to Unlock the Power of Hyper-Personalization

FICO

Nearly 60 percent of retail bank customers expect their bank to help them improve their financial health, according to a recent JD Power survey. Simulation allows anyone to experiment with hypothetical scenarios and accelerate both learning and innovation. Innovation and efficiency can go together. Consider this.

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