Account-based ticketing workshops

We’ve been having a lot of fun in recent months leading workshops for transport operators about account-based ticketing. Sharing our recent experience with clients such as the UK’s Transport for London (TfL) and Transport for the North (TfN), Hungary’s BKK, New Zealand’s NZTTL, Belgium’s De Lijn and Stockholm’s Storstockholms Lokaltrafik (SL) and Singapore’s LTA.

The workshops are designed to help transport operators who are new to account-based ticketing understand the issues and options, including how Open-Loop bank cards can be blended with existing smart ticketing. A typical agenda covers the following subjects:

Trends

• Customer propositions should drive everything
• Smart ticketing trends
• Technology roadmap
• Benefits of ABT and Open-Loop

Architecture

• Basic architecture overview
• Generic architecture
• Open loop vs closed loop (the back office)
• Providing for the unbanked

Open-Loop solutions

• Open loop implementatons in other countries
• The 4-party model for payments
• Transit Transaction Models (’Models 1-3’)
• Transit Charging Framework (generic, global)

Compliance

• EMV
• PCI DSS
• Working with a QSA

Our latest workshop was sponsored by Mastercard and hosted by Swedbank in Riga, Latvia, and had an audience of 40 including:

• Transport operators
• Government bodies
• Industry suppliers
• Media

We are looking forward to leading more similar workshops in 2017 across Europe.