BankNXT

APRIL 27, 2017

Will Beeson talks to Alvaro Alvarez del Rio and Aman Ghei about how video games could influence customer experience in fintech. What can fintech learn from video games? on BankNXT.

Video 52

Video Fintech Customer Experience UX 52

BankNXT

JULY 13, 2017

Carey Price and Jeff Johnson from BCU talk to Mike Lawson about video-only bank branches for credit union members. Why BCU is launching video-only branches for its members on BankNXT.

Video 56

Video Customer Experience UX 56

Perficient

JANUARY 12, 2021

The MTailor app records a 15-second video of your body frame, and the company uses the video and machine learning (ML) to give a 3D rendering to help create custom clothing for blazers, shirts, jeans, shorts, and even face masks. Take MTailor , a company that created a mobile app experience to be your digital tailor.

Customer Experience 538

Customer Experience Branding Video Online 538

Perficient

OCTOBER 12, 2020

This interactive competition recognizes outstanding digital excellence in Websites, Marketing, Video, Mobile Sites and Apps, Social, and Podcasts by the biggest agencies, smallest of firms, and any creators or designers who strive to be the best on the Web. in 2015.

Video 506

Video Mobile How To Customer Experience 506

Perficient

APRIL 20, 2023

This indicates an opportunity for further optimization of video, digital advertising, webinars, search engine marketing, social media, and more, which reinforces the importance of having the right technology in place to drive these initiatives effectively.

Marketing 294

Marketing Marketing Strategies social media Strategy 294

Perficient

MARCH 4, 2021

People absorb and understand information through vision, hearing, touch, and often in combination, like watching a video on a tablet. We’ll begin by focusing on the first principle of POUR: Perceivable. Why Design Should be Perceivable. To be perceivable, information then needs to be presented in more than one format.

Guidelines 376

Guidelines Technology Video Operations 376

Perficient

FEBRUARY 15, 2022

59% of millennial investors were most likely to use video chat with their advisor. Some interesting results: 57% of investors report changing how they communicated with their advisors, and 62% of them expected to maintain these new communication methods entirely or partially after the pandemic ends.

Rhode Island 340

Rhode Island Management Delaware New Jersey 340

Perficient

SEPTEMBER 14, 2020

Users will be able to watch videos or take Facetime calls while being able to do other things on your phone at the same time! Even more, users will be able to customize the Picture in Picture size and position. It can be used with almost any app or while on the Home Screen. Picture In Picture Mode . Better Diagnostics With MetricKit

Apple 473

Apple System Video Mobile 473

PYMNTS

DECEMBER 14, 2017

For those who can’t watch, it’s a video of various people offering weak explanations for the presumably terrible gifts they bought. “I Which means as eBay has been trying to lure customers back to its site, the user experience (UX), and its ability to guide customers througout the site, has become essential.

Data 146

Data UX Online User Experience 146

Fintech Labs Insights

MARCH 4, 2019

To see Self Lender in action, check out its TechCrunch demo in 2014 ( video ) and update ( 2018 ). However, the bank now offers a virtually identical product under the brand name CreditStrong and appears to no longer be working with the startup ( note 2 ).

UX 12

UX Austin Security Cards 12

FICO

MARCH 1, 2022

Financial institutions should constantly be re-evaluating the UX in order to add new functionality and meet increasingly higher levels of customer expectations in the banking industry. Watch my LinkedIn Live video with Alex Johnson of Cornerstone , talking about the customer journey in the banking industry. What incentives (e.g.,

Digital Banking 52

Digital Banking Data Customer Experience eBook 52

The Financial Brand

MARCH 18, 2015

Customer Experience CX mobile apps mobile banking UX video banking video chat' Consumers no longer want manage their finances themselves. Instead, they want the one-tap digital banking support from advisors 24/7.

UX 12

UX Video Customer Experience Mobile 12

PYMNTS

AUGUST 5, 2019

The App Store and the Google Play Store collectively offer more than 5 million mobile apps offering every type of service imaginable — ridesharing apps, music and video streaming apps, aggregator apps, banking apps, quick-service restaurant (QSR) apps and retail merchant apps, among countless others.

Report 143

Report Payments Mobile Retail 143

Perficient

SEPTEMBER 29, 2020

Consider loyalty programs or your favorite video game. They also provide personalization. When a user arrives at their site or their app, the health system knows who they are and understands their preferences. Or even Fitbit, which knows who you are and shares with your personally-built community. These are the essence of stickiness.

social media 294

social media System Retail Online 294

Perficient

JANUARY 29, 2021

Let’s take the example of hearing loss; captions or a transcript for a video might benefit someone who is deaf, but what about someone who is watching the video to support learning a new language, or someone who is watching that same video while riding on a train with loud passengers? Whom Are We Really Considering?

Video 493

Video UX Examples Mobile 493

Fintech Labs Insights

JANUARY 15, 2021

Which is a bit of a problem from a marketing UX standpoint. Rho bank 1-min promotional video. There’s more on its homepage than Chase Bank. While these are valuable benefits, they can take an accountant to really appreciate ( for example, see the 3-min overview above from SMB accounting and business service provider Kruze Consulting ).

Fintech 15

Fintech UX Austin FDIC 15

Fintech Labs Insights

JANUARY 15, 2021

Which is a bit of a problem from a marketing UX standpoint. Rho bank 1-min promotional video. There’s more on its homepage than Chase Bank. While these are valuable benefits, they can take an accountant to really appreciate ( for example, see the 3-min overview above from SMB accounting and business service provider Kruze Consulting ).

Fintech 15

Fintech UX Austin FDIC 15

Fintech Labs Insights

JANUARY 24, 2017

FinDEVr is the only event that brings together the people behind fintech: the developers, CTOs, VPs of engineering, software engineers and architects, UX designers and programmers creating financial innovations. Interested in joining the fray? Garner press recognition and gather feedback on innovations.

UX 12

UX Case Study Leadership Innovation 12

Fintech Labs Insights

MARCH 28, 2017

FinDEVr is the only event that brings together the people behind fintech: the developers, CTOs, VPs of engineering, software engineers and architects, UX designers and programmers creating financial innovations and enabling technology. Garner press recognition and gather feedback on innovations.

UX 12

UX Case Study Innovation Fintech 12

FICO

FEBRUARY 12, 2023

Videos need to have lots of movement and good visual examples to keep your audience’s attention – and don’t be afraid to add some music! You want customers to engage, and shorter videos give them a reason to come back and watch more. How To’ videos are extremely effective, especially for coaching customers through new banking tasks.

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Fintech Labs Insights

AUGUST 31, 2016

But to minimize initial pushback and work out any UX hiccups, grandfathering the old app could provide some breathing room. —— Here’s a 3-minute MX produced video of BECU exec Howie Wu discussing the desktop PFM platform and integration: BECU on MX. You can see the reviews in the iTunes and Google Play stores.

Mobile 22

Mobile UX Seattle Online 22

Perficient

NOVEMBER 20, 2020

Photo and video shoots require a big investment in time and budget and the end result may be just a single asset or a few shots for you to use. Synthetic content – imagery and video created using graphic arts tools and software – is a valuable tool in the race to personalize.

Video 322

Video Tools Digital Strategies Marketing 322

Fintech Labs Insights

AUGUST 24, 2016

From email to SMS to video conferencing and virtual meeting rooms, the challenge lies in reaching users through their preferred channels while remaining compliant. With tech companies such as Uber and Venmo setting a higher bar for user experience, consumer expectations have also evolved. Collaboration.

Fintech 12

Fintech New York UX Lending 12

Fintech Labs Insights

JANUARY 10, 2017

FinDEVr is the only event that brings together the people behind fintech: the developers, CTOs, VPs of engineering, software engineers and architects, UX designers and programmers creating financial innovations, not just selling them. But Software Engineer? Only at FinDEVr. Garner press recognition and gather feedback on innovations.

New York 12

New York UX Case Study Innovation 12

Perficient

MAY 21, 2021

Editor’s Note: This post will be updated when Christina’s video is available). In her free time, she continues to enjoy Scottish Country Dance and Contra Dance, playing video games, pursuing personal coding projects, and has built her own computer – which comes in handy for both. . Bright Paths Project: Recipe Rabbit.

Milwaukee 348

Milwaukee Software Course Detroit 348

Fintech Labs Insights

JANUARY 27, 2016

How do you build a UX for consumers who say one thing, but do another? Reality: Would rather watch a puppy video on Youtube. But if you observe consumer behavior, they almost always head towards “convenience” at the expense of even basic control ( see examples below ). Welcome to the world of dieting and gym memberships.

UX 12

UX Examples Security Video 12

PYMNTS

NOVEMBER 18, 2020

Wrapping the systems together into a single UX can “allow our joint treasury-banking customers to offer a fully integrated solution to their end corporates,” Haymond said.

Payments 218

Payments UX System Resources 218

Perficient

SEPTEMBER 29, 2020

I think that UX design practices, marketing analytics, both the qualitative and the quantitative, is all about sensing. I think from a lifestyle perspective, we were all immersed in virtual and video everything, right? We’re on video calls, which is great because I could see more than I used to, right, just on video.

Marketing 294

Marketing Branding Data Industry 294

BankNXT

JANUARY 12, 2017

Mike Lawson asks Jon Ogden from MX, which offers data-driven money management solutions, if Amazon Go is a friend or foe to credit unions. How will Amazon Go impact financial institutions? on BankNXT.

Data 40

Data Management UX Video 40

BankNXT

DECEMBER 12, 2016

We're spending more because of contactless, but something is still missing from the experience. Duena Blomstrom explores the impact of invisible payments. How invisible payments, and banks not doing their job, can put us all in the red on BankNXT.

US 40

US Payments User Experience UX 40

BankNXT

NOVEMBER 30, 2016

Mike Lawson chats to Rhonda Sheets from Support EXP about credit unions and the all-important customer journey. 5 critical challenges facing credit unions around the ‘customer journey’ on BankNXT.

UX 40

UX Video Analytics Digital Banking 40

BankNXT

NOVEMBER 23, 2016

Mike Lawson talks to Adele Glenn from SACU about using Facebook Messenger to create an omni-channel experience for its customers. How SACU launched mobile card controls using Facebook Messenger on BankNXT.

Mobile 40

Mobile Cards UX Video 40

BankNXT

NOVEMBER 23, 2016

The strange tale of the unloved traveller's cheque, as told by Mr Skinner and assorted characters. Amex, the traveller’s cheque, and the Book of Mormon on BankNXT.

UX 40

UX Video 40

BankNXT

OCTOBER 11, 2016

Stephen Greer reviews the Mobile Banking and Payments Summit and shares his thoughts about mobile wallets. Impressions from the Mobile Banking and Payments Summit USA 2016 on BankNXT.

Mobile 40

Mobile Payments UX Video 40

BankNXT

JULY 12, 2016

TMG's Pam Brodsack joins Mike Lawson on the latest CUbroadcast show, to talk about the potential impact of blockchain in financial services. Will blockchain change the world? on BankNXT.

blockchain 40

blockchain UX Video Online 40

BankNXT

JUNE 3, 2016

Mike Lawson talks to Sarah Clark from Mitek about how its Mobile Verify instant ID documentation verification technology has gone omni-channel. Mitek’s Mobile Verify and omni-channel needs on BankNXT.

Mobile 40

Mobile Technology UX Video 40

BankNXT

MAY 4, 2016

Mike Lawson is joined by Keith Riddle from Corporate One Federal Credit Union to talk about boosting member engagement. 3 ways to boost member engagement and growth in the FI digital arena on BankNXT.

Customer Experience 40

Customer Experience UX Video Technology 40