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Payments Providers Combat The Conflict Between Security, User Experience

PYMNTS

In financial services, demand for ease of use and security are sky-high, even for business customers. But cloud migrations are often complex, particularly when it comes to remaining compliant with the mounting regulatory initiatives designed to address growing security risks in the financial services arena.

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User Experience Is Key to Customer Satisfaction, Report Says

Bank Innovation

Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.

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Peter Kulik Innovation Award: How Auriga’s WWS is innovative

Bobsguide

Auriga was recently honoured with the prestigious Peter Kulik Innovation Award from the ATMIA, the leading non-profit trade association representing the entire global ATM industry. Q: How do you feel about your Peter Kulik Innovation Award win? An organisation’s security policy needs to consider the status of devices.

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Deep Dive: How Loyalty Innovation Improves Member Relationships, Boosts Brand Awareness

PYMNTS

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

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5 Consumerism Tips for Healthcare

Perficient

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

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The Year In Data: Measuring 2020’s Payments Innovation

PYMNTS

This study assessed how restaurants’ customer engagement strategies have evolved since the pandemic's onset, and helped identify the key digital innovations that can help restaurants deliver improved user experiences and boost their average unit volumes (AUVs). percent trust that their information is secure.

Data 277
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Blockchain Security A Moving Target For Both Developers And Hackers

PYMNTS

Regardless of where blockchain makes its mark, what is certain is that corporates have to trust that a largely unfamiliar innovation will work the way it should; that means securely, efficiently and easily. billion raised via controversial initial coin offerings (ICOs) have been lost to lapses in security, including phishing attacks.