article thumbnail

REPORT: Payment Tech Tops FIs’ Innovation Agendas

PYMNTS

We also analyzed how the areas that FIs are focusing on relate to such factors as level of investment, on-time performance and innovation strategy. Payment technology is in many ways the flagship among the fleet of innovations that banks are pursuing. percent of bottom performers will invest in UX.

article thumbnail

Where Credit Unions Invest To Get The Best ROI

PYMNTS

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. About the Tracker.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Deep Dive: How Loyalty Innovation Improves Member Relationships, Boosts Brand Awareness

PYMNTS

PYMNTS’ Credit Union Innovation Playbook found that nearly 50 percent of the 2,000 CU members polled said they want their financial institutions (FIs) to focus on loyalty innovations, such as rewards offerings, in-app coupons and card-based cash back programs. percent supported having their CUs innovate and 17.3

article thumbnail

How Innovation Priorities Are Evolving for FIs

PYMNTS

Fraud and security innovation has seen a slight decline, from 50.0 User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. FIs are getting more serious about their innovation strategies and narrowing their focuses.

article thumbnail

Finovate Fall 2016 Live Blog – Day 1

William Mills

03:04 pm Experian Fraud & Identity – https://www.experian.com/decision-analytics/identity-and-fraud/fraud-and-identity.html – @Experian – Adam Fingersh – GM and SVP, Fraud and Identity Solutions & John Sarreal. About to show use case on credit card fraud. Demo: Bank application form.

Mobile 40
article thumbnail

37 Corporate Innovation Labs In Finance

CB Insights

One popular approach: in-house financial innovation labs. Companies are turning to accelerators, funds, and labs to try to find the next big thing that will reduce fraud, speed up transaction times, and catch on with consumers. FIS Global — FIS Innovation Lab. PWC — Center for Technology and Innovation (CTI).