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Connected Consumers Are Ready To Buy — Given The Right Context

PYMNTS

That might mean on a social media platform, or a well-crafted blog designed to appeal to particular hobbyists, or an event and ticketing website, or an online platform devoted to travel. Different consumer groups do contextual commerce in their own ways, but one of the most significant segments consists of “ bridge millennials.”

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How To Manage Millennials

Banking 2020

Effectively leading millennials requires understanding the collective experiences, values and motivators that make this group “tick.” Millennials, generally defined as the demographic cohort born between 1982 and the early 2000s, will account for half of the American workforce by 2020. Be transparent. Make work feel like play.

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How Banks Can Stay More Connected Like Amazon

Gonzobanker

It’s not a “Millennial thing.” Deploy strategic delivery plans—aligning with strategic or tech plans —that may start with a journey-mapping exercise. Most of the time, self-service on-demand is more convenient because it’s on the customer’s terms. It’s now the primary way the purchasing process begins, if not finishes.

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Consumers Want More Banking App Control — Will FIs Step Up?

PYMNTS

Even so, it will require long and hard work to build those better consumer experiences — and to provide tools and apps that enable bank and CU customers to exercise more control. Among millennials, for instance, some 80 percent frequently use apps that offer full controls. “Banks are starting to recognize that,” Ali said.

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Deep Dive: How BNPL Services Incentivize Hikers To Spend More On Gear

PYMNTS

Millennial and Gen Z stereotypes often revolve around being tied to smartphones or computer screens, but these consumers love the outdoors just as much as their parents’ and grandparents’ generations. Social media can show how much millennials and members of Generation Z love hiking, camping and other outdoor activities.

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Growth Loops – The New Way To Grow Bank Product Sales

South State Correspondent

Here is a fun exercise – Ask a bank product team, “How do you grow customers?” For example, instead of creating a more appealing lending product and targeting a niche customer segment for a high return on investment growth number, marketing takes an existing product and tries to amplify it with email, digital or social media marketing.

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The Wellness Economy: The Buzzy Trend Reshaping Everything From Personal Care To Real Estate

CB Insights

Notably, millennials are more lifestyle-focused, placing a greater value on health and wellness over material goods than ever before. According to Eventbrite data, 78% of millennials would choose to spend money on a desirable experience over buying physical goods. Meet Maya, our hypothetical wellness-focused millennial consumer.

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