Sat.Jul 02, 2022 - Fri.Jul 08, 2022

Three ways for banks to re-imagine service—and grow sales

Accenture

Many organizations still view customer service as a cost of doing business. As a result, they focus mostly on improving the speed and efficiency of customer care. But about one in five are taking a different approach to customer service: They view it not as a cost center but as a value creator.

How To Command Bank Premium Pricing

The Emmerich Group

And hear your customers say, “I Don’t Want To Work With Any Bank But You.” If you don’t care about bank premium pricing, you can stop listening right now. This is for bank executives who want to figure out how to command premium pricing despite the too-common assumption that banking is a commodity.

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How Can Banks Thrive in the Next Five Years?

Jeff For Banks

I was invited to speak at a bank client's annual meeting of shareholders on what I think a bank needs to do to thrive. Although I speak extemporaneously, I thought it best if I wrote my remarks beforehand and use it as a guide.

LeafLink, Bespoke Financial push cannabis payments

Payments Dive

LeafLink and Bespoke are building up their business in cannabis payments as their CEOs count on a rebound in prices for reefer

How to Choose the Best Automated Documentation System for Commercial Loans

Not all automated loan doc prep solutions are created equal. That is why we have put together a checklist to help you evaluate potential partners and find the best-automated documentation system for your requirements and needs.

How banks can enter the metaverse with purpose

Accenture

Our first metaverse post attracted a lot of attention and prompted the Ultimate Guide to Banking in the Metaverse. These posts discussed the first step in moving to the metaverse: educating your teams and stakeholders.

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CECL Accounting: Audit and Regulatory Expectations

Abrigo

What Will Auditors and Regulators Expect with CECL Accounting? A panel of CECL accounting experts described how auditors and regulators are viewing various aspects of implementation. . You might also like this webinar, "Calibrating the loss experience to economic conditions." WATCH.

Payactiv jettisons some fees in wake of CFPB move

Payments Dive

The earned wage access provider said that it was eliminating some fees just as the federal agency decided to remove a prior order giving the company leeway under certain laws

Bank CIOs Must Break Through The Tactical Barrier

Gonzobanker

A strategic mindset and an updated slate of skills will best position CIOs as successful technology leaders. In today’s talent market, there are plenty of job postings and headhunters seeking “experienced CIOs.”

Using Data For Bank Event Lead Generation

South State Correspondent

In an earlier article, we discussed how we use “cost per impression” as a metric for planning, budgeting, and executing bank events that are specific for customer retention and branding.

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Digitally Transforming the Engagement Experience for Financial Institutions

Customer experience has become a key differentiator. Learn how to launch your digital transformation by incorporating two customer experience trends into your digital transformation strategy: self-service & personalization.

The Path Less Taken to the Community Bank C-Suite

ABA Community Banking

Not many bank CEOs can say their first bank job was. being CEO. For those who can, they say it brings a unique perspective on leadership to the industry. The post The Path Less Taken to the Community Bank C-Suite appeared first on ABA Banking Journal.

Plastiq sees inflation boosting B2B card payment use

Payments Dive

As companies grapple with inflation and supply chain snarls, the business payments firm says it’s targeting those that need credit cards for workflow capital

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Keeping employees, technicians safe during ATM crime wave

ATM Marketplace

As ATM robberies continue to rise, ATM technicians and bank employees are often caught in the crossfire. How can banks protect their employees from harm

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Managing Stagflation Credit Risk in Banking – Part III

South State Correspondent

In our first part of the Fed-bursting-the-everything-bubble, we discussed how and why some banks would struggle with interest rate, credit, and liquidity risks.

Digital Commercial Lending Technology Case Study: Increasing Loan Volume and ROI

In this Commercial Lending Case Study, you'll discover how to leverage digital lending technologies to accelerate growth and leapfrog the competition in the private lending market. A new and innovative approach to mortgage lending — growing lending volume by orders of magnitude.

MiCA – Not Good, Not Bad

Daily Fintech

Last week the EU reached an agreement on its Markets in Cryptoassets (MiCA) directive, delivering a single rule book across 27 countries and bringing years of debate on how to regulate the digital-asset industry to an informal close.

Fintech Philanthropi taps into giving surge

Payments Dive

The startup, which channels charitable payments, is targeting financial services partners as it seeks to grow, potentially with a new capital infusion this year

What's the advantage of cash?

ATM Marketplace

Cash has certainly taken a lot of hits over the years. From the advent of credit and debit cards to mobile payments, there have been many challengers to the medium. But despite all of that, cash remains a popular payment method around the world. But the question is: Why is this?

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A gift that will keep on giving

Independent Banker

L to R, Arkansas governor Asa Hutchinson, FNB president/CEO Sam T. Sicard and Fort Smith, Ark., mayor George McGill. It may be celebrating its 150th anniversary, but First National Bank of Fort Smith didn’t want presents this year.

The Non-QM Market Experiences a Remarkable Comeback: Check Out the Industry Guide

As the commercial lending market evolves, non-QM loans are becoming increasingly popular. Check out this eBook for a detailed look at the benefits of non-QM loans, how to maneuver your way through, and what the future may bring.

Stablecoin News for the week ending Wednesday 6th July.

Daily Fintech

Here is our pick of the 3 most important Stablecoin news stories during the week. Fiat strikes back!

ABG settles lawsuit with Bolt

Payments Dive

With the settlement, the brand licensing company has acquired a stake in the online checkout startup

Trade groups take aim at CFPB’s expansion of UDAAP authority

CFPB Monitor

Four leading trade groups are calling on the CFPB to rescind the recent updates to the UDAAP section of its Supervision and Examination Manual that instruct examiners to consider discrimination in connection with non-credit products and services as an unfair act or practice.

Step Up Your SEO Efforts with Optimized GMB Listings

SWBC's LenderHub

There are a lot of acronyms in the world of marketing, and one that often gets tossed around is “SEO.” SEO stands for search engine optimization, and it’s one of those marketing terms that everyone knows is really important, but they aren’t really sure why or how to achieve it. Marketing & Sales

A Comprehensive Guide to Construction Loan Issues for the Commercial Loan Market

Understand how to mitigate risk & protect the interest of all parties with this exclusive, must-have guide outlining important issues for commercial construction lending & best practices.

Announcing the launch of Daily Fintech’s Fintech 50 Index

Daily Fintech

Back in Fintech’s early days, in 2015, Daily Fintech manually compiled a list of publicly traded Fintech stocks and published it as a snapshot.

How retailers are approaching cryptocurrency payments

Payments Dive

Retailers Pacsun and American Eagle Outfitters have similar target audiences but are approaching the rising popularity of digital currency differently

Banks, payments hit as Rogers suffers major network failure in Canada

BankInovation

Rogers Communications Inc. is experiencing a widespread network failure in its wireless and internet services, causing payment systems and automated teller machines at banks to go down.

The companies at the forefront of real-time payments

American Banker

Payments

CMBS Lending on the Rise: Uncover 10 Common Myths of Securitized Lending

CMBS Lending is an established and growing industry that is, once again, rising to the top as a significant source of permanent loan financing. Learn the truth about CMBS lending and why it might be the best financing solution.