Sat.Aug 24, 2019 - Fri.Aug 30, 2019

Who needs a blockchain?

Chris Skinner

I often say that blockchain is one of the most complex areas, combining all we don’t know about technology with all we don’t understand about finance. It’s a big hole of acronyms, confusion and debate.

How prepaid and eGifts can boost engagement in the payments space

Mobile Payments Today

Prepaid cards and eGifts can help increase engagement and boost loyalty among retail customers

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For startups to bridge banks’ fintech gap, innovation execution needs a reality check

Bank Innovation

This is the second article in a two-part series on bank-fintech collaborations based on the 2019 State of Banking Innovation Survey, a study conducted by Bank Innovation and INV Fintech.

Visa: New Cyber Threats Require New Fraud Tools

PYMNTS

The phenomenon of payments fraud is not a modern one — far from it. But as RL Prasad, SVP of payment system risk at Visa , told Karen Webster in a recent conversation, what is new today is the who and the how of fraud, particularly in a digital world.

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America: a nation living in the 20th Century

Chris Skinner

When did you last write a check (cheque)? When did you last receive one? Although a valid payment mechanism in some countries, it has been phased out in many. Finland stopped using checks in 1993, Poland in 2006 and the Netherlands from the start of next year.

eGain Solve Suite

Mobile Payments Today

Customer journeys can take different turns we make getting to their destinations easy! Design and deliver memorable customer journeys with a knowledge-powered omnichannel customer engagement hub

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Payments firm Marqeta to add 175 jobs to boost global presence

Bank Innovation

Fresh off a $260 million Series E funding round, card issuing and processing startup Marqeta is building its team as it expands to new geographies. The Oakland-based company plans to add 175 jobs this year, bringing its total to 400 employees by 2020, CEO Jason Gardner said on Wednesday.

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The economics of the network

Chris Skinner

Executing bill payments in a real-time environment

Mobile Payments Today

The ability to pay bills in real time is leading to major changes in how consumers and companies manage cash flow, expenditures and payment methods. Companies that fail to keep pace, may find themselves well behind the competition in terms of maintaining key relationships

N26 pursues US market with ads that speak to customer pain points

Bank Innovation

New York City commuters this week will have their first exposure to European banking brand N26 through ads posted on subway cars. The Berlin-based company launched its mobile banking product to U.S.

World Central Bankers Discuss Alternatives To The Dollar

PYMNTS

The 2019 Kansas City Federal Reserve’s annual symposium gathered the top monetary policymakers worldwide to kick around ideas to topple the dollar’s power, Bloomberg reported Sunday (Aug.

Where Top US Banks Are Betting On Fintech

Chris Skinner

After yesterday’s article about how backward America is, in terms of payments, there’s a useful article talking about how they’re trying to rectify this.

Designing and Delivering Customer Journeys: 10 Steps to Delight

Mobile Payments Today

Based on our experience in enabling smart, connected, multichannel journeys for leading enterprises around the world, we have identified 10 steps for success

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Raisin expands financial ‘cockpit’ through fairr acqusition

Bank Innovation

With the acquisition of fairr on Tuesday, German savings and investment startup Raisin is adding pensions to its financial product toolkit.

AI-Powered Visual Shopping Experiences For Millennials, Gen Z

PYMNTS

Retailers looking to engage tech-savvy millennials and Gen Z consumers are quickly doubling down on their efforts to offer more visual content and enhance the discoverability of their products and services.

Do you have a savings goal?

Chris Skinner

I got an interesting graphic from RBS/NatWest who surveyed their customers about what they’re saving for. The interesting result is the dichotomy between the regions, where it shows that Southern British are saving to buy a house whilst Northerners, Scots, Welsh and Irish are all taking holidays.

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Virgin Mobile trusts eGain

Mobile Payments Today

eGain Knowledge+AI reduces unnecessary handset exchanges and saves millions of pounds

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Ask the expert: 20 questions fraud fighters want to know

Insights on Business

In our webinar yesterday, the first in the series AI Fraud Detection — Beyond the Textbooks , we ran out of time and weren’t able to address some great questions we had from the audience.

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Tencent Is Bringing WeChat To Cars

PYMNTS

Chinese tech giant Tencent has said it will release a version of its ultra-popular WeChat app specifically for drivers to use in cars, according to a report by Reuters. The company is teaming up with China carmaker China Chang’an Automobile Group on the function.

The Finanser’s Week: 19th August – 25th August 2019

Chris Skinner

The main blog headlines are … Are humans really needed for banking? I enjoy being around bankers who have been immersed in the industry nearly all of their lives and hearing their war stories.

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For startups to bridge banks’ fintech gap, innovation execution needs a reality check

Bank Innovation

This is the second article in a two-part series on bank-fintech collaborations based on the 2019 State of Banking Innovation Survey, a study conducted by Bank Innovation and INV Fintech.

8 Ways To Attract The Wrong Clients To Your Bank

Banker to Banker

MANAGING BANK CULTURE AND PROFITABILITY Given that strategic planning season is upon us, one key affirmation is to verify if you are targeting not the customers that you have now but the customers that you want.

Upcoming Tell-All Book Questions Uber’s Fee Structure

PYMNTS

Uber is trying to reassure its customers before a tell-all book about the company is released.

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Bank branches aren't dying, they're serving coffee, beer and yoga

ATM Marketplace

As people today conduct most of their banking online and pay for things with plastic cards and mobile apps, banks are having to reinvent themselves. One thing banks all seem to agree on: people still need branches. But what should the new branch become

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Weekly Wrap: Challengers court US customers as PNC launches in-house startup

Bank Innovation

Welcome to the latest episode of our weekly wrap video series, for the week ending August 30, 2019. In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, discusses the following news developments: How challenger banks based outside of the U.S. are marketing to U.S.

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Lending and Credit Automation: Before and After

Abrigio

Slow lending decisions and frustrating loan application processes are among borrowers’ biggest gripes with traditional financial institutions vs competitors such as online or alternative lenders.

 FinTech Collaborations and Frameworks Gain Steam in Asia

PYMNTS

In China, the central bank has said that it will offer up a three-year development plan for the domestic FinTech sector. As reported by AltFi , the People’s Bank of China (PBOC) has said that the sector represents a “new” growth engine.

6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

Mobile Payments Today

If Artificial Intelligence (AI) for the overall business is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. No wonder professionals, who had removed AI from their resumes, are scrambling to add it back in

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Payments startup Doxo targets customers frustrated by bank bill pay solutions

Bank Innovation

Doxo, a bill payment aggregator with 50,000 billers and more than 3 million customers, is growing its customer base by adding bill pay solutions where banks fall short.

Loan Grading 101

Abrigio

In an ideal world, all of the money that banks lend out to borrowers would be paid back at its maturity date. However, that’s not always the case, as there are three inherent risks all financial intermediaries face: credit risk, interest rate risk, and liquidity risk.

Bitcoin Daily: Hedgefund Billionaire Plans $1B Crypto Venture; Baton Gets Series A Funding

PYMNTS

Elwood Asset Management — owned by British billionaire and Brevan Howard Founder Alan Howard — is planning a $1 billion venture into the crypto hedge fund space.

Bank Worker Productivity and The Technology Imperative

Banker to Banker

BANK TECHNOLOGY INVESTMENT Back in the 1980s, there were more banks, smaller banks, and little technology. We were still driving checks around, there was no online banking, and networked ATMs was the latest in bank technology.

Fintech and Blockchain: Where Silicon Alley Meets Hyperconverged Infrastructure

Bank Innovation

You may not have heard of the term “Silicon Alley,” but I am sure you are aware of the game-changing financial technology that is emanating from it. Silicon Alley” was initially coined in the mid-1990s as a way to group media startups housed around the Flatiron neighborhood of Manhattan.

FinCEN Releases New Advisory for Financial Institutions Regarding the Fentanyl Epidemic

Abrigio

In response to the nation-wide opioid crisis that has led to unprecedented addiction and death, FinCEN has issued guidance to alert financial institutions to the financial schemes and typologies related to the trafficking of fentanyl and other synthetic opioids.

New Nike Shoes Respond To Siri Commands

PYMNTS

Nike’s new Adapt Huarache shoes work with voice commands on Siri and Apple Watch , allowing owners to adjust the fit and lace and unlace their sneakers, CNBC reported on Thursday (Aug.

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Thinking in cloud microservices – Reshaping how firms architect risk and investment management

Insights on Business

One of the privileges of the innovation team is that we get to evangelize concepts that are poised to reshape how our business will function. For the last year or two, we’ve been encouraging and enabling our organization to “think in microservices”. While fundamentally an architectural paradigm, technology designed as microservices has the potential to change both the way clients use the tools at their disposal and shift the way they do their jobs.

Challenger NorthOne launches with digital finance toolkit for small business

Bank Innovation

As a slew of foreign challenger banks take aim at the U.S. market, Toronto-based NorthOne has launched a banking offering targeting the small business segment.

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