South State Correspondent

JUNE 29, 2015

You have probably received an email from a spammer and thought “Why can’t these guys use spell check?” Or in similar vein, if everyone knows about the Nigerian Prince email scam in this day and age, why still say you are a Nigerian Prince? The immediate assumption is that the sender is moronic, a foreigner or careless. The ironic part is that the exact opposite is true and the move shows a bit of brilliance that every banker should employ. .

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Celent Banking

JUNE 30, 2015

Corporate treasury departments initiate and approve millions of dollars in high-value payments on a daily basis. As an example, in May 2015 the average amount of a US Fedwire transfer was $5.7 million. Because of the dollar value of these transactions, banks were early adopters of enhanced authentication for corporate online banking applications. Many banks continue to offer one-time-password authentication (on top of traditional username and password) using RSA SecurID or Vasco DIGIPASS hardwar

Digital Banking 195

Digital Banking Online Mobile Technology 195

Bank Innovation

JULY 1, 2015

What’s the latest thinking and analysis in banking innovation? Bank Innovation offers these sponsored white papers to give you a peak into what some of the industry’s top experts are thinking about the future and innovations.

Analysis 170

Analysis Innovation Industry 170

Accenture

JULY 1, 2015

Non-performing loans (NPLs) is always an area of concern for banks where the economic uncertainty persist, like in Europe. The NPLS’ impact on lenders’ profitability of is twofold: a net loss on loans not recovered, and an increase in costs. Read more.

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Management 152

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Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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South State Correspondent

JULY 2, 2015

Yesterday we had a chance to interview Joe Garrett, a former successful community bank CEO, active bank investor, current bank director and partner in Garrett, McAuley & Co., a firm specializing in advising banks on how to improve their mortgage business. Joe is not only an expert in bank mortgage operations but one of the sharpest wits around with a near-photographic memory when it comes to politics and baseball.

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Community Bank Community Operations How To 199

Celent Banking

JUNE 29, 2015

Mining data to create better products and cross-sell opportunities is a perennial topic of conversation with banks. We’re often asked who does it well – in fact, I was asked this just last week. And the answer is…not many, frankly. More the exception than the norm. Some other industries who have recognised this however have taken action and made significant investments to tackle the problem.

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Data Analytics Google Meeting 149

Accenture

JUNE 29, 2015

In my last post, we talked about the burning platform facing banks in North America: digital disruption. New competitors are crafting digital business models that disrupt traditional banking, at a time when banks in North America are hesitant about increasing. Read more.

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Risk Management Management America 151

South State Correspondent

JULY 1, 2015

Since we have suggested a Summer and a Winter customer acquisition promotion in the last couple weeks, of course several bankers wanted a suggestion for Fall. As such, we will let you in on our best innovative idea of what we are working on. This idea has not been done by banks so you could be the first in your area.

Marketing 188

Marketing Course Innovation 188

Abrigo

JUNE 29, 2015

Over the past ten years, technological advances have made communications and on-demand services almost necessary for profitably relating to the world. Ultimately, goods and services have become highly customizable, and value propositions are tailored to the individual. These trends are not simply occurring within the consumer marketplace, but also in the way an employee views and relates to this or her employer.

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Case Study Resources Course Leadership 150

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In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Independent Banker

JULY 1, 2015

Jamey Smith Citizens Bank in Kilgore, Texas. Jamey Smith forges complete partnerships for successful commercial lending. By Judith Sears. As a successful commercial lending specialist for more than 30 years, Jamey Smith, Houston region CEO of Citizens Bank in Kilgore, Texas, has pursued a strategy of getting an in-depth understanding of potential customers and their businesses.

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Analytics Houston Texas Training 120

Accenture

JULY 1, 2015

Imagine going to your local bank branch and getting “human touch” service from something that isn’t human at all. Believe it or not, this is exactly what’s happening at some Bank of Tokyo-Mitsubishi branches. A robot named Nao greets customers. Read more.

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Digital Banking 150

South State Correspondent

JUNE 30, 2015

If there is any point in the loan process that is the most critical it is the presentation of the term sheet. If done right, the term sheet ends up closing a profitable loan and if done wrong, it generates more questions and begs to be negotiated. One feature that we have found advantageous to the process is the inclusion of multiple options in loan structuring.

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Jack Henry

JULY 1, 2015

Author: Tammy Bangs, TBangs@jackhenry.com. Phishing and social engineering accounted for 15 percent of cyber-crime costs incurred by U.S. companies in 2014, according to Statista.com. Furthermore, 44% of U.S. companies responding to a recent survey stated that they were targets of social engineering or phishing schemes ( Statista ). Social engineering, phishing and vishing are everywhere you look these days.

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How To Survey Company 99

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Banking 4 Tomorrow

JUNE 29, 2015

For over 100 years employment has been shifting out of big industry and into services. Whether agriculture, fishing, mining or in the last 50 years manufacturing, as processes become automated, we’ve shifted to jobs where humans matter. But in a world where the ability of a human is surpassed by artificial intelligence, there is a […].

Industry 87

Industry Customer Experience Marketing Strategies Marketing 87

Independent Banker

JULY 1, 2015

Arlene Schwerzler Merchants Bank in Winona, Minn. Arlene Schwerzler is an extraordinary mortgage-making machine. By Michael Blankenheim. Over the past three years, Arlene Schwerzler, a loan officer for Merchants Bank in Winona, Minn., has closed more than 1,025 residential mortgages. By any standard, that’s a ton of loans for one person to handle. Not surprisingly, Schwerzler leads the $1.5 billion-asset community bank’s nearly 370 employees in the sheer volume of loans she closes, and she is ty

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Minnesota Wisconsin Maryland Community 85

Jeff For Banks

JULY 2, 2015

Banks that grow revenues do it in spread or fees. To grow spread, increase your net interest margin, or grow earning assets while maintaining net interest margin. To grow fees, either increase your fee schedule or the activities that generate fees, or grow fee-based lines of business. Since 2007, banks have been challenged to grow revenues. And if the bank strategic planning sessions I attend are an indicator, bankers think small business account acquisition and growth will be a significant driv

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Lending Capital Wisconsin Community 82

ABA Community Banking

JULY 1, 2015

Book Review: Yet, does digital marketing differ from marketing? Retail Banking Blogs Channels Books for Bankers.

Marketing 86

Marketing Retail 86

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As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

Lending

Banking 2020

JUNE 29, 2015

It’s been more than 15 years since we started using our phones to do more than just talk. Today, we’re surprised to find anyone who isn’t mobile-savvy, with a raft of apps and capabilities readily available, and Americans already spend almost a quarter of their time, 25%, on mobile devices. In fact, this space has grown so fast over the last decade that it might actually be slowing down.

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Trends Millennials Video Mobile 69

Independent Banker

JUNE 29, 2015

By Jack Hartings, Chairman of ICBA. The rejection of the recent MasterCard-Target settlement showed us something that many of us community bankers have known for a long time—that pennies on the dollar is never a good deal for anyone. When Target agreed to reimburse affected MasterCard-issuing banks roughly $19 million following the retailer’s massive 2013 data breach, which incurred significant costs for thousands of community banks, it gave community banks a choice—either accept the meager sett

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Community Bank Community Ohio Security 76

SWBC's LenderHub

JULY 2, 2015

Imagine that it is a bright sunny day—perfect for laying out at the pool. You're ready to go, when you suddenly realize that you don't have any tanning lotion. So you hop in your car, drive down the street to the closest grocery store, and pick up the lotion that you desperately needed. Conveniently, the lotion is located in an aisle full of fun activities that can be used at the pool.

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Meeting Lending 65

Matt Wilcox Pro

JUNE 30, 2015

For some reason and for the third year in a row, Bank Innovation has shown no better judgment than to include me on its list of “2015 Innovators to Watch.” The 2015 refers to the year, not to the number of innovators, which is a good thing, because 2,015 innovators would have made for a [.

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Innovation 65

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Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

Lending

CFPB Monitor

JUNE 29, 2015

Barbara S. Mishkin. In a letter to the Government Accountability Office (GAO), Senator David Vitter questioned “the adequacy and thoroughness of the CFPB’s analysis of small business impacts” in connection with its payday lending rulemaking process and asked the GAO to conduct an investigation and issue a report on its findings. Senator Vitter chairs the Senate Committee on Small Business and Entrepreneurship.

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Analysis Lending Report Industry 65

Independent Banker

JULY 1, 2015

David Ferguson Artisans’ Bank in Wilmington, Del. David Ferguson freely shares his knowledge to achieve team goals. By William Atkinson. In Delaware’s local business community, David Ferguson is known as someone who “knows his stuff,” particularly when it comes to commercial lending. As vice president of commercial lending for Artisans’ Bank, what sets him apart as a community banker, however, is his passion for sharing his knowledge with colleagues.

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Lending Community Illinois Management 70

Banking 2020

JULY 1, 2015

From big banks to community credit unions, financial institutions of all sizes can learn lessons from community engagement programs that are being implemented across the country. A great example of this is connecting with the local community through local grants and marketing giveaways. Renee Shipko, Community Engagement Liaison at Truliant Federal Credit Union , discusses recent opportunities Truliant FCU has leveraged to connect with their local markets.

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South Carolina North Carolina Community Virginia 56

ABA Community Banking

JULY 1, 2015

“Uberize” business banking to maximize service Technology Blogs UNconventional Wisdom Mobile.

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Mobile Technology 68

Advertiser: Data Robot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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