South State Correspondent

JULY 27, 2015

Few banking school classes teach the finer points of loan structuring these days. This is a mistake as loan production is so competitive and spreads so thin that inexperienced lenders are at a distinct disadvantage. Last week, for example, we were discussing a loan here at CenterState and we determined the downside (stressed) case in a particular commercial real estate loan’s cash flows was a 0.8x debt service coverage ratio (DSCR).

Examples 224

Examples 224

Abrigo

JULY 28, 2015

The demand for business valuations continues to grow with the improvement of the economy and the rise of baby boomer retirement. Performing high quality valuations has become more important than ever before to meet client expectations and compete in the industry. To reach the true value of a company, one must have a comprehensive understanding of each factor that goes into the calculation.

Capital 174

Capital Operations Meeting Examples 174

Celent Banking

JULY 30, 2015

I have heard banks ask, “How to we use digital channels to bring traffic into the branch?”. The rational is straightforward. After years of promoting self-service channels, branch foot traffic is declining – along with the sales opportunities that foot traffic represents. It’s a logical question, but the wrong question. A better question would be, “How do we enable effective customer engagement on their terms regardless of the channels involved?

Survey 159

Survey Video Online Examples 159

Accenture

JULY 31, 2015

My previous post introduced Global Structural Reform (GSR) and how new regulatory and compliance concerns are fundamentally changing the nature of the financial services marketplace. Developing big-picture insight around the trends inherent in GSR can go a very long way. Read more.

Compliance 150

Compliance Trends Risk Management Management 150

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Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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South State Correspondent

JULY 28, 2015

Recently, Toshiba Corporation made the news for inflating earnings by at least $1.2B over the last seven years. Executives had to resign in disgrace. We are not interested in casting aspersions at Toshiba, but we do believe that at least one reason for this corporate governance failure is a lack of appropriate corporate values. The company’s public core statement is “Committed to people and to the future.

Regional 207

Regional Community 207

Gonzobanker

JULY 28, 2015

I was telling a friend of mine–a senior executive at a mid-size credit union–why many banks and credit unions deceive themselves when they say their competitive advantage is their superior level of service (if you want to know why, see this and this ). My friend said: “You don’t get it. We do have superior service. It comes down to knowing our members better than any mega-bank could ever know them.”.

Leadership 117

Leadership Data Community Bank Community 117

Jack Henry

JULY 29, 2015

Author: Penny Webb , PWebb@profitstars.com. There has been a lot of talk (and some actual movement) in the financial service industry around the increased use of biometrics. The use of biometrics as a layer of security has long been an option for authentication efforts initiated from a personal computer, but there was lackluster acceptance in most segments of the payments industry.

Technology 107

Technology Payments Security Industry 107

South State Correspondent

JULY 29, 2015

Now that we have officially kicked off strategic planning season, it is time for all banks to review their lines of businesses to see where they want to add or subtract capital over the next several years. Running a profitable bank is a simple equation of more profitable products to more profitable customers in a profitable way. Unfortunately, there are many banks with this equation exactly backwards – they try to sell unprofitable products to unprofitable customers through an inefficient proces

Capital 199

Capital 199

Abrigo

JULY 29, 2015

In its semiannual report last month, the Office of the Comptroller of the Currency (OCC) noted that the banking industry has loosened its standards for underwriting loans, bolstering the credit risk for financial institutions. While an increase in risk might be a red flag to the regulatory agencies, the reason many banks, particularly smaller institutions, have lowered their underwriting standards for auto, home or commercial real estate loans is simply to be able to compete in the changing indu

Survey 150

Survey Regulation Policies Risk Management 150

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In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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CFPB Monitor

JULY 30, 2015

Richard J. Andreano, Jr. and Barbara S. Mishkin. Yesterday, the following four CFPB-related bills were passed by the House Financial Services Committee : H.R. 3192 , the “Homebuyers Assistance Act”: The bill would provide a hold harmless period for the TILA/RESPA Integrated Disclosure (TRID) rule that is scheduled to go into effect on October 3, 2015.

Study 94

Study Regulation Lending Report 94

Independent Banker

JULY 30, 2015

An interview with Lindsay LaNore, executive vice president, Community Banker University®. Meet ICBA’s Education Program Contact. Lindsay LaNore. Email: lindsay.lanore@icba.org. Phone: (800) 422-7285. Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs.

Resources 81

Resources Tools Community Bank Conference 81

South State Correspondent

JULY 28, 2015

Bank of America just released their second annual “Bank of America Trends in Consumer Mobility Report” and it shows consumer’s growing reliance on smartphones. The report finds that 38% of respondents are never away from their phones and only 7% entirely shut down on vacation. In addition, 36% of smartphone users check their phone constantly while 89% of adults check their smartphones at least several times per day.

America 199

America Trends Mobile Report 199

Abrigo

JULY 28, 2015

By definition, analytical procedures is a process of analytically detecting ways to decrease time and increase efficiency. This process can appear daunting at times because of the numerous comparisons of financial information that must be made when working on a client’s statements. The overall goal for an auditor is to identify unusual or unexpected balances as well as areas of discrepancy that could jeopardize the o the financial health of a client.

Analytics 150

Analytics Comparison Study Industry 150

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CFPB Monitor

JULY 27, 2015

Barbara S. Mishkin. The Department of Defense (DoD) dramatically expanded the scope of the Military Lending Act (MLA) on July 22, 2015, publishing its Final Rule amending the MLA’s implementing regulation. The DoD consulted with the CFPB in developing the Final Rule, and the CFPB actively supported the DoD’s plans to expand MLA coverage. MLA coverage was previously limited to only three types of consumer credit extended to active-duty service members and their dependents: closed-end payda

Lending 94

Lending Taxes Cards Regulation 94

Independent Banker

JULY 30, 2015

An interview with Chris Lorence, ICBA’s executive vice president and chief marketing officer. Meet ICBA’s Marketing and Communications Contact. Chris Lorence. Email: chris.lorence@icba.org. Phone: (800) 422-8439. Chris Lorence is responsible for continuously fortifying ICBA’s brand and refining the association’s voice to stay consistently relevant with members and policymakers.

Resources 81

Resources social media Marketing Tools 81

South State Correspondent

JULY 30, 2015

Several banks offer a retail or business checking account that you can customize to your liking. In fact, BBVA Compass just rolled out their customized checking offering this quarter called “Clear Choice Checking.” The advantage is clear in that you give the customer the option to pick and choose what account attributes would give them the most value.

Retail 188

Retail Operations Management 188

Matt Wilcox Pro

JULY 31, 2015

Whatever happened to Clinkle? You may recall not long ago when an app by the name of Clinkle was on the tip of every tongue in the payments industry. The brainchild of wunderkind Lucas Duplan, Clinkle looked to be a game changer. No longer. According to Forbes, the company is struggling, losing dollars and employees [.

Industry 69

Industry Payments Company 69

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As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

Lending

CFPB Monitor

JULY 31, 2015

Kim Phan. In a blog post on the CFPB website, the CFPB advocated on behalf of veterans with service-connected disabilities, who face obstacles when transitioning back to civilian life and working to become financially secure. The CFPB emphasized that individuals with disabilities have the right to fair treatment in the financial marketplace and access to tools that can help them improve their financial lives.

Lending 86

Lending Tools Security Company 86

Independent Banker

JULY 30, 2015

Amending Louisiana’s laws to better address financial crimes, electronic documents and unclaimed property. By Robert Taylor. Since 2008 the Louisiana Bankers Association has sponsored more than 50 pieces of state legislation to help Louisiana community banks and their customers. After the financial crisis, the LBA, working closely with the LBA Government Relations Council, which is comprised of every member bank using a one-bank, one-vote process, has been able to deregulate numerous fees banks

Louisiana 77

Louisiana Community Bank Community Fraud 77

Banking 2020

JULY 29, 2015

Given the targeted activism of hackers who have seen quick successes in massive hacks, now more than ever, banking security has been questioned. The latest reports of hacking of crucial customer data happened with Sony while JP Morgan Chase saw a devastating hacking episode. The trust that people have in banks comes in question even when a minor discrepancy is seen in a bank’s standards of security.

Security 63

Security Analytics Cards Training 63

ABA Community Banking

JULY 30, 2015

Everyone in the credit reporting chain’s on the hook now—including banks Retail Banking Compliance CFPB.

Regulation 64

Regulation Compliance Retail Report 64

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Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

Lending

CFPB Monitor

JULY 30, 2015

Barbara S. Mishkin. The Texas Bankers Association (TBA) announced on its website that it has filed a Freedom of Information Act (FOIA) Request with the CFPB to obtain all documentation the CFPB requested from bank software processors on the overdraft activity of their bank customers. The FOIA request relates to orders issued by the CFPB in November 2014 to financial services core processors that required the processors to provide information and data about the overdraft services they provide for

Texas 65

Texas Analytics Analysis Data 65

Independent Banker

JULY 30, 2015

In Texas, data security, debit card surcharges and compensation for records searches become legislative issues. By Steve Scurlock. Throughout the 84th Texas legislative session this year, the Independent Bankers Association of Texas focused on several proactive agenda items intended to address issues of importance as directed by IBAT’s legislative committee and board of directors.

Data 77

Data Texas Community Bank Taxes 77

Javelin Strategy & Research

JULY 28, 2015

“Good morning, Mr. Biggins and welcome to Northern Citizens Bank and Trust Bank. How may I help you?” “Hi, um, good morning. I’ve just got a new bank card in the mail and it’s got a sticker on it that won’t come off. Could you help me?” “Certainly Mr. Biggins. What seems to be the trouble?” “Well, I’ve followed the instructions, called the number to activate the card but I can’t seem to get the sticker off.

Cards 40

Cards 40

ABA Community Banking

JULY 29, 2015

SNL Report: Big bank branch closures mean opportunities for community banks Management Financial Trends Retail Banking Channels.

Community Bank 59

Community Bank Community Trends Retail 59

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