Sat.Jan 12, 2013 - Fri.Jan 18, 2013

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Should Banks Jettison Unprofitable Customers?

Jeff For Banks

'No. I will tell you why in a moment, but first why I thought of this question. Alan Weiss of Summit Consulting penned a book called The Consulting Bible (see my bookshelf if interested in the book). In it, Weiss suggests you jettison the lower end of your client list when you win new clients. His reasons: The client is no longer profitable. You are bored with the work.

Exercises 113
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Fiserv Strengthens Its Position With OSI Acquisition

Javelin Strategy & Research

Earlier this week, Fiserv announced its acquisition of Open Solutions, Inc. (OSI) , adding a strong product and client suite to its business lines. With a client base of 3,300 community banks, credit unions, and thrift institutions, OSI will help Fiserv continue to strengthen its foothold in this market. Similar to its other recent acquisitions, Fiserv expects the OSI acquisition to be significantly accretive to earnings per share (EPS) with a projected adjusted rise of 12% in EPS over 2011.

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Green Dot’s GoBank Takes Aim at Gen “Y.2” and Slow-Moving FIs

Javelin Strategy & Research

Green Dot’s effort to blaze a trail for the next generation of banking highlights the building competition for Gen Y consumers and the challenges that must be overcome to redefine banking. It also sends a warning signal to the credit union industry that it must do something to avoid becoming a generational anachronism.

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California sends a message on mobile privacy – to industry and Washington

Javelin Strategy & Research

California once again is looking to flex its muscles as a trend-setter in national politics and policy – this time in the area of protecting consumer privacy in the rapidly accelerating era of mobile commerce and Big Data.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper