Sat.May 25, 2019 - Fri.May 31, 2019

Customers don’t want digital banking

Chris Skinner

So my snarky little friend Ron Shevlin wrote a piece on Forbes claiming that Americans don’t want a digital bank. As the guy who wrote the book Digital Bank you might think I would take offence to such a statement, but no.

Global Payments to acquire TSYS in $21.5B merger

Mobile Payments Today

Global Payments is buying TSYS in a merger valued at $21.5 billion, marking the latest in a series of international mergers and acquisitions of payments and POS technology companies

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Japanese payment app PayPay targets rural areas where cash is king

Bank Innovation

Japanese mobile payment app PayPay is embedding itself in rural areas to gain market share in a country where cash is still dominant. Indeed, cashless payments reportedly account for just 20% of transactions, compared to 50% in the U.S.

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Why You Are Watching The Wrong Lending Competitors

Banker to Banker

CREDIT MANAGEMENT No doubt, you hear all about how your competitors are winning deals because they are more aggressive when it comes to underwriting.

ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

FinTech’s biggest new market is small business financing … but is it worth it?

Chris Skinner

I write a lot about FinTech payments, lending, roboadvice and such like. But there’s been a strong bubbling trend underneath all this that has not gone unnoticed. I’ve just not blogged about it enough.

More Trending

How SAFE Credit Union is using location-based alerts to engage customers

Bank Innovation

SAFE Credit Union, through a partnership with NCR Digital Banking, is using geofencing technology as a trigger for push alerts to its customers.

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Why Non-PBEs Shouldn’t Bank on a CECL Delay


Last week, Sen. Thom Tillis (R-NC) introduced a bill, S. 1564 , calling for a delay in the implementation of the Financial Accounting Standards Board’s current expected credit loss (CECL) standard.

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The world’s most destructive bank?

Chris Skinner

I feel sorry for Deutsche Bank. I’ve worked with the bank and they have some great people. It used to be that their investment banking services were one of the best in Europe, alongside UBS and Barclays Bank. That was before September 2008.


NYC public transit pilot puts contactless payment adoption on notice

Mobile Payments Today

The long-awaited pilot program to test tap-and-go payments in public transit in New York City is being closely watched to see if U.S. consumers will finally embrace mobile wallet and contactless card use

The 2019 Technographic Data Report for B2B Sales Organizations

In this report, ZoomInfo substantiates the assertion that technographic data is a vital resource for sales teams. In fact, the majority of respondents agree—with 72.3% reporting that technographic data is either somewhat important or very important to their organization. The reason for this is simple—sales teams value technographic data because it makes essential selling activities easier and more efficient.

Goldman is quickly expanding its digital retail bank Marcus

Bank Innovation

Marcus by Goldman Sachs, Goldman's digital-only retail bank, is quickly becoming a full-service financial platform -- a threat to both challenger banks and traditional incumbent players.

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Internet Of Things, A Thing Gone Global


Digital assistants. Smart fridges and thermostats. Security devices, too. The Internet of Things (IoT) has gone global, an ever-expanding ecosystem that touches consumers in every facet of their daily lives.

Earth’s future is all down to the banks

Chris Skinner

I’ve been struggling for a while now. My struggle is that I love flying around the world, seeing new places, meeting new people, finding new things … but I hate polluting the planet.

RiverPay enables Alipay at retailer Holland & Barrett amid surge in Chinese travel

Mobile Payments Today

RiverPay is working with wellness retailer Holland & Barrett to expand the acceptance of Chinese mobile wallets, demonstrating the growing power of Chinese tourists in driving retail acceptance of mobile payments

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The Time-Saving Power of Intent Data for Sales

By using the power of intent data, capturing buyer interest has become more feasible for sales. Not only that, but using it will save immense time during your workflow; a win-win on all fronts.

BofA’s AI-powered assistant crosses 7 million users

Bank Innovation

One year after the launch of Bank of America's AI-powered digital assistant Erica, customers are starting to get comfortable turning to it for reports on their spending activity and for day-to-day tasks like paying bills and peer-to-peer payments.

Need Staffing Relief? Here Are 5 Ways Our Suspicious Activity Monitoring Solution Can Help.


For some people, going on vacation is a necessary break. For BSA professionals, it can be nothing but major stress.

Things worth reading: 31st May 2019

Chris Skinner

Things we’re reading today include … Monzo apologises for bank transfer problems HSBC Plans Hundreds of Investment Bank Job Cuts Revolut is the most complained-about small online bank Metro Bank shares slide as fraud investigations launched Raphaels Bank fined £1.9m

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Tapping into IoT Data Opportunity

Mobile Payments Today

Over the next year, organizations will be focused on: 1) accelerating their digital business; 2) improving insights through data; and 3) addressing rising customer expectations — all while reducing costs and growing revenue

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How ZoomInfo Enhances Your Database Management Strategy

Forward-thinking marketing organizations have continuously invested in a database strategy for enabling marketing processes. Download this ebook to learn how to maintain a strategy that includes refreshed information, database cleanses, and an accurate analysis at the same time.

Silicon Valley’s Plaid Heads to the U.K., Undeterred by Brexit

Bank Innovation

Fintech startup Plaid Inc. is expanding its footprint into the U.K., a region it believes could eventually match the U.S. in terms of revenue, despite political uncertainty. Founded in 2012, San Francisco-based Plaid helps customers and banks transmit data back and forth.

Q1 2019: US credit card issuer snapshot


Each quarter, Ryan Douglas from the Card Issuing group compiles key metrics on US consumer credit cards, tracking spend, receivables, loss rates and returns reported by the largest US banks.

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Things worth reading: 30th May 2019

Chris Skinner

Things we’re reading today include … Scam victims to be refunded by banks NatWest most complained about bank for fraud claims Emirates NBD builds AI-enabled bank with AWS The digital banking revolution is here. So why are so few people putting their salaries into app-only bank accounts?

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Visa: EMV Rollout Continues; Counterfeit Fraud Down 76 Pct.


Visa said this week that as acceptance of EMV cards has gained traction in the U.S., counterfeit fraud, measured in dollars for these card present transactions, has dropped precipitously.

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How ZoomInfo Enhances Your ABM Strategy

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns. And to begin the targeting process, marketing teams must develop an Ideal Customer Profile (ICP) with appropriate firmographic and behavioral data to ensure they’re going after the correct audience.Download this eBook to learn how to start improving your marketing team's data!

Experian CIO Libenson: API business a major driver for growth

Bank Innovation

In Barry Libenson’s four years as Global Chief Information Officer at Experian, the credit bureau has undertaken a modernization effort with a price tag in the hundreds of millions of dollars. And, according to Libenson, that investment is paying off.

‘Something’-as-a-service, the new fintech paradigm

Daily Fintech

Something-as-a-service lights up the eyes of most VCs and investors. Mainly because it sounds far easier and simpler than going after the juggernaut of core-anything.

The Finanser’s Week: 20th May – 26th May 2019

Chris Skinner

The main blog headlines are … When will the FinTech bubble burst? Reading about FinTech unicorns and pizzas worth $80 million, you would think that the world was bubbling over with wealth.

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Is Sweden Proof There Is Such A Thing As Too Much Digital Payment Success?


Usually when we’re telling a story at PYMNTS about expectations for a product being radically divergent from its actual performance, it is a story about underperformance. Something comes in on a cloud of extravagant hype only to end up with merely so-so reaction from the intended audience.

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Data-Driven Marketing 101

This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics.