Sat.Feb 02, 2019 - Fri.Feb 08, 2019

Is the branch dead?

Chris Skinner

A regular discussion of mine has resurfaced in recent days: is the branch dead?

How financial services firms are using chatbot technology to transform their businesses

Insights on Business

The IBM Watson Assistant team has been busy in the past year helping clients implement state-of-the-art chatbots. The financial services industry is one of the fastest adopters of this technology. As a result, at IBM Think 2019 you’ll be able to find a number of client-led sessions.

Blockchain potential reaches beyond payments to transforming cities

Mobile Payments Today

Futurist Ian Khan sees the potential for blockchain going beyond revolutionizing the payments industry to transforming entire cities

Chase Going After PayPal, Stripe In eCommerce Payments

PYMNTS

JPMorgan Chase is gearing up to take on the likes of Apple Pay, PayPal, and Stripe by boosting its market share in the global treasury services industry by a goal of 50 percent.

Why banks should stop closing branches

Chris Skinner

I wrote my blog about the bank branch being dead yesterday, just as a new report called for banks to stop trying to be cashless and branchless because it harms society.

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Automating is the way of the future in banking

Insights on Business

The future is here with the convergence of technologies and capabilities including AI, robotic process automation, blockchain, advanced analytics and cloud. Together, the convergence is causing major change in all aspects of our lives. Business processes are being recreated and automated; and to keep up, we need to change the way that we work and even our workplaces.

Restoring trust with customers in a mobile world

Mobile Payments Today

How retailers can regain trust with customers in a time of heightened risk

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EQ Bank, Canada: a customer-obsessed bank

Chris Skinner

A few years ago, I was invited to talk with Equitable Bank in Canada about digital banking. Since then, they’ve launched their digital bank called EQ Bank.

Technology is solving the retirement wealth decumulation challenge

Insights on Business

Every retiree deserves access to the life they’ve worked so hard for their entire adult lives, but poor financial planning often means that they fall short.

Which Bank Brands Were All the Buzz in 2018?

Bank Innovation

JPMorgan Chase had the highest "buzz ranking" among banks in 2018, according to YouGov's Brand Index, an annual poll measuring which brands are considered the best by consumers.

Twitter CEO Supports Bitcoin, Faster Payments

PYMNTS

Jack Dorsey, billionaire tech founder and current CEO of Twitter, said he only owns bitcoin and that he supports the Lightning Network , a bitcoin network update that could make bitcoin payments speedier and less expensive, according to reports. Dorsey tweeted on Tuesday (Feb.

Oliver Wyman recommend banks don’t try to be digital? What rubbish!

Chris Skinner

There was quite a bit of coverage of an analyst report last week, putting forward the notion that big banks should forget converting the existing organisation, systems and structures, and start over.

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The Future of Fintech Video Series: Uphold

Mobile Payments Today

This interview is part of a video series, “The Future of Fintech,” produced by Mobile Payments Today and powered by Galileo Processing

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Blockchain, Not APIs, Is Key to Faster Payments, Report Says

Bank Innovation

Most finance professionals are not using APIs to facilitate faster payments, according to a new report from TD Bank. Even more surprising is that many of them don’t intend to use APIs in the future. Faster payments is a top priority for many FIs, the TD Bank survey found.

Why Airlines Need To Get Their Wheels Up On Alt Payments

PYMNTS

Time is up. That — according to CEO Kristian Gjerding of CellPoint Mobile and CEO Ralph Kaiser of Universal Air Travel Plan (UATP) — is the reality that airlines and other travel vertical players must wrap their minds around when it comes to thinking beyond card payments from leisure customers.

Things worth reading: 7th February 2019

Chris Skinner

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The Future of Fintech Video Series: PyggyBank

Mobile Payments Today

This interview is part of a video series, “The Future of Fintech,” produced by Mobile Payments Today and powered by Galileo Processing

Video 144

2019 Looks Promising for Fintech Partnerships, Bank Innovation Poll Finds

Bank Innovation

There are startups that want to destroy banks and startups that want banks to buy their software, as Bank Innovation has previously reported.

Good Healthcare Requires Good Data — And Blockchain And Biometrics, Too?

PYMNTS

This isn’t some cheap dose of “ Little House on the Prairie ” nostalgia, but rather a shot of truth: We are a long way from small-town doctors treating patients for decades and lifetimes — after treating their parents, and perhaps even grandparents as well.

Things worth reading: 4th February 2019

Chris Skinner

IBM RegTalk webinar series 2019: The beginning of AI-enhanced AML

Insights on Business

Around the world, financial institutions and the regulatory bodies who govern them are awakening to the potential applications of technology in financial crime prevention. While this has long been a promise of technology providers in this area, it is now finally, coming to fruition.

Amex and Mastercard Zeroing In on Businesses with New Partnerships

Bank Innovation

Today American Express and Mastercard launched new offerings geared toward business clients.

Red Envelopes, Fortnite And The Rise Of Micro Money Laundering

PYMNTS

One of the main differences between a successful criminal and a wanna-be is that the smart one knows how to hide (often in plain sight), and use methods that often seem more mundane than dramatic — despite what Hollywood has trained us to believe over the last century or so.

The next global financial meltdown is just around the corner

Chris Skinner

Yep, there’s a clickbaiting title if ever I saw one. But it seems to be true. Ten years ago, we had a global financial crisis.

IBM emerges strong in the Forrester Wave for Sales Performance Management 2019

Insights on Business

Forrester Research, one of America’s preeminent market research organizations, has named IBM as one of the “most significant” and also as one of the “eight providers that matter most” for 2019 in sales performance management (SPM).

Bank Innovation’s Top 3 Posts in January

Bank Innovation

January marked a busy start to the year for banking and fintech. It was a month full of acquisitions and deals in the fintech space, as well as plenty of earnings reports from some of the biggest banks in the U.S. indicating digital shifts large and small are paying off.

Artificial Intelligence Innovation Steered By U.S. and China

PYMNTS

Artificial intelligence has started — slowly — to make its presence felt in payments and commerce, including in fraud prevention, via early deployments of the technology and cutting-edge AI algorithms.

The Finanser’s Week: 28th January – 3rd February 2019

Chris Skinner

The main blog headlines are … Banks need to be technology giants I got into one very interesting discussion with a digital banker. He was underscoring how important data is in banking, and referenced the fact that banking started with data.

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IBM ICM delivering on the promise of continuous improvement with latest release

Insights on Business

Innovation: How can we make it work better for everyone? When we talk about innovation, it’s not simply about introducing a new idea or implementing a new feature or a product capability.

Doors Opening for Open Banking, But Are U.S. Banks Ready to Enter?

Bank Innovation

More banks are opening up to open banking and the idea of sharing data, at least abroad. Lloyds Banking Group plc this week rolled out a new open banking functionality for its mobile banking app, allowing customers to view their current accounts from other providers within the app.

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Deep Dive: Weighing The Federal Reserve’s Faster Payments Proposal

PYMNTS

Real-time payment systems are quickly cropping up across the globe. Twenty-five of them were operational worldwide in 2017, and that number had swelled to 40 by September 2018, with 16 more expected to debut by 2020.

Things worth reading: 8th February 2019

Chris Skinner

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RegTalk Podcast Episode 1: Accelerating innovation for AML compliance

Insights on Business

With five U.S. regulatory agencies announcing their support and latitude on experimentation in the field of AML innovation , financial institutions are changing their mindset from one of “adequate compliance” to “compliance innovation.”.

PayPal Widens Lead Over Other Financial Firms for Most Popular App, Report Finds

Bank Innovation

According to software firm Okta’s 2019 Businesses @ Work report released today, PayPal widened the gap between itself and other financial companies last year as the most popular banking and personal finance app.

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Bank Of America Rolls Out Digital Tool For Entrepreneurs

PYMNTS

Bank of America announced on Wednesday (Feb. 6) the launch of Business Advantage 360, a digital dashboard aimed at helping entrepreneurs manage their business finances.

Things worth reading: 6th February 2019

Chris Skinner

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The Future of Fintech Video Series: LiquidKlear

Mobile Payments Today

This interview is part of a video series, “The Future of Fintech,” produced by Mobile Payments Today and powered by Galileo Processing

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