Power to the People
Jeff For Banks
DECEMBER 11, 2011
'I asked the head of commercial lending how best to turn the tide in business loan growth. His response: people. I asked the head of branches how to elevate the results from low performing branches. Response: people. I asked the head of an insurance subsidiary how he intends to improve margins. Again, it''s the people. My firm moderated a brainstorming session with a client on improving profitability in certain areas.
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