Sat.May 04, 2013 - Fri.May 10, 2013

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A Community Banker for the Ages

Jeff For Banks

'On Sundays, I go old school. I pick up the Sunday paper from my sidewalk, go inside, pour a cup of coffee, and read it. On a recent Sunday, the headliner in the Business Section was about the retiring Bob Enck, a long time community banker in my hometown, Elizabethtown, Pennsylvania. Bobby Enck is a relic of an old time era in banking, when you started and finished your career at the community bank in the center of town.

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Move over ‘multichannel’ financial services, it’s time to evolve to an ‘omnichannel’ approach

Javelin Strategy & Research

A client reached out the other day because he noticed that we’re in the process of unveiling a new title for my practice area. From here on, you’ll predominantly hear Javelin describe things from an “omnichannel” perspective rather than a “multichannel” perspective. It’s not just a nuance to provide an excuse to print up new business cards, tweak our website, and update my LinkedIn profile.

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The proposed EU-directive on Bank Accounts: wrong tool

Money and Payments

'Today, the European Commission will announce a proposal for a Directive on Bank Accounts that covers the following areas: - comparability of bank account fees: the aim is to make it easier for consumers to compare the fees charged for bank accounts by banks and other payment service providers in the EU;- bank account switching: the purpose is to establish a simple and quick procedure for consumers who wish to change from their current bank account to a different one, with the same or a differen

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The Sure-Fire Way to Stop Disorienting Your Best Salespeople—and Help Them Massively Succeed.

The Emmerich Group

'It’s consistent…The one thing that most banks do wrong is sales training. In fact, in most cases, it is a train wreck. Most banks are screaming for loan growth. But they’re not going to get it. They think the only way to achieve that growth is to do traditional sales training. Never, in the history of time has that ever worked. No really…never.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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The missing magic word for 21st-century PFM

Javelin Strategy & Research

Olivier Berthier raises some important questions in a blog on Finextra about how to address the “subpar” adoption rates for online personal finance management tools. But what struck me most was the question he didn’t ask. There’s a crucial word missing in this look at how personal finance management will evolve: mobile.

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Pageonce plays the name game, rebrands as ‘Check’

Javelin Strategy & Research

Pageonce has succeeded in making a name for itself as a direct-to-consumer personal finance management app that has leapfrogged better-known Mint. Starting today, however, it is setting out to make a name for itself that consumers will recognize. It has rebranded itself as Check.