Sat.Oct 30, 2021 - Fri.Nov 05, 2021

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Accenture’s top seven takeaways from Sibos 2021

Accenture

Sibos 2021, one of the world’s largest financial services conferences, was once again all digital this year. Held from October 11-14, it saw over 19,000 delegates gather to address the biggest emerging issues across the financial ecosystem. The theme this year was “Recharging Global Finance.” In light of the significant changes in payments in recent….

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FinCEN Guidance on Cyber Fraud – Video

Abrigo

FinCEN provides guidance on Cyber Fraud What can financial institutions do to prevent and detect cyber fraud? You might also like this blog on FinCEN's AML/CTF priorities on cyber fraud. Read. Takeaway 1 With the rise in work from home, cyber criminals have targeted remote networks and have found them easier to infiltrate. . Takeaway 2 Illicit actors are teaming up to pull off greater and more detailed fraud schemes to go for larger payoffs, including double extortion. .

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Rebeca Romero Rainey: Developing innovation strategy

Independent Banker

Photo by Robert Severi. Community banks are independent institutions fueled by the needs of their individual communities, so what constitutes innovation will look and feel different for every bank. As the popular saying goes, “Creativity is intelligence having fun”—and the same can be said for innovation. As community banks seek to evolve, we bring together the best elements of wise business strategy and out-of-the-box thinking to invent new solutions for a better customer experience.

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Market Commentary: Week of November 1, 2021

SWBC's LenderHub

Last Week. Last week was one for the ages in rates space. The week started where it left off the prior with inflation breakevens (BE) exploding with the 5-year BE hurtling toward 3%. Then, in the middle of the week, the Bank of Canada announced that it was ending its quantitative easing buying and signaled that they would begin tightening in early 2022.

Marketing 147
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Beyond CX: BX delivers exceptional experiences

Accenture

In my previous post, I started the conversation about the Business of Experience (BX). I encouraged Canadian banks to look beyond the Customer Experience (CX) to not only retain their current customers but also acquire new customers at a time when so many are willing to move banks for more meaningful experiences. Previously, I recommended…. The post Beyond CX: BX delivers exceptional experiences appeared first on Accenture Banking Blog.

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Lindsay LaNore: The great brainstorming session

Independent Banker

By Lindsay LaNore, ICBA. When the word brainstorm first came into being, it described a sudden, violent fit. Midway through the 20th century, an American advertising executive used the term to describe a “commando” system for attacking creative problems, and the idea took off. Today, as we start to look ahead at 2022 plans, it’s an ideal time to revisit the concept.

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Digital payments meet gaming

ATM Marketplace

As mobile and contactless payments expand, consumers expect safe and convenient ways to send and receive money in all types of environments. Payment technology providers aren't missing a beat in addressing this need.

Meeting 113
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What’s the next opportunity in back-office services for banks?

Accenture

Middle market banks had two responses when they were inundated with PPP loan applications. Some took an all-hands-on-deck approach to repurpose the workforce to meet the deadlines. Others turned to third parties to stand up processing capacity fast. Either way, what was initially a focus on filling a “right now” need has turned into a…. The post What’s the next opportunity in back-office services for banks?

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Fighting Cyber-Enabled Fraud with BSA, Fraud & IT Collaboration – Video

Abrigo

Combating Cyber-Enabled Fraud Requires Communication Increases in cybercrime or cyber-enabled fraud deserve attention from financial institutions, as Abrigo expert Terri Luttrell explains in this video. . You might also like this whitepaper, "The 2021 BSA/AML and Fraud Staff Survey: Top Issues for FinCrime Fighters". DOWNLOAD. . Takeaway 1 BSA and fraud functions have historically been siloed, and IT has been external to compliance.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Robert Fisher: Who sits at your table?

Independent Banker

Photo by Heather Esposito. Working with a community bank is like being welcomed into the fold, and that’s why we choose our partners with care. Fall is my favorite season for all that it delivers: college football, tailgating, barbecue, changing leaves and crisp air. But when I think about what makes this time of year special, it’s the sense of community it creates.

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2021 ATM & Self-Service Software Trends

ATM Marketplace

After nearly two years of grappling with COVID-19, about the only thing that feels certain is that the world will continue to face uncertainty for the foreseeable future. This 14th edition of the ATM & Self-Service Software Trends report looks at the past year as well as advances that are pushing the ATM into a more future-thinking role.

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Barclays has financed $5.6bn in new fossil fuel projects since January

TheGuardian

Financing in lead up to Cop26 largest of all major UK banks, finds campaigners Barclays has financed more in fossil fuel projects than any of the UK’s largest banks in the months leading up to the Cop26 climate talks in Glasgow, according to a report by climate finance campaigners. The bank financed $5.6bn (£4.1bn) for new fossil fuel projects from January 2021 to the eve of the UN climate summit, Market Forces found, despite growing international warnings that any new fossil developments would

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8 Customer Experience Myths Busted

Jack Henry

One in three consumers (32%) say they will walk away from a brand they love after just one bad experience. 91% of customers who are unhappy will leave a brand without complaining. 89% of consumers have switched to doing business with a competitor following a poor experience.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Now is a prime time for digital account opening

Independent Banker

Photo by Anchiy/Getty Images. How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. By Jen A. Miller. A customer can make the decision to switch to a community bank or open their first bank account any time, any day, including outside business hours.

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Webinar covers findings of ATM Software report

ATM Marketplace

The ATM industry has come through a lot of ups and downs over the years, but it continues to tackle every issue head on, as found in the 14th annual ATM and Self-service Software Trends and Analysis report. A webinar sponsored by KAL and hosted by ATM Marketplace analyzed some key findings of the report on Nov. 2.

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Jennifer Welch, Dave Pierret Named 10 Days of Giving Co-Chairs

MerhantsBanks

Jennifer Welch and Dave Pierret have been named Co-Chairs for Merchants Bank’s 2021 10 Days of Giving food drive, which runs December 1-10. The effort, which benefits food shelf programs operated by Winona Volunteer Services (WVS), will be celebrating its 33rd year. To date, more than 4 million pounds of food have been collected. Last […].

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Listen: WorkFusion is focusing on cloud-based strategy

BankInovation

The automation company WorkFusion, which offers a packaged solution to financial institutions and counts the $1.7 trillion Deutsche Bank and the $4.1 billion Carter Bank & Trust among its customers, will focus on shifting its own premise solution to the cloud. In this week’s episode of "The Buzz" podcast, WorkFusion’s new CEO, Adam Famularo, discusses […].

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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The Digital Transformation of In-Branch Account Opening

Independent Banker

What is an omnichannel approach to onboarding? After the pandemic essentially caused in-branch banking to be impossible for many months, banks were forced to revamp their online account opening processes (among other digital banking capabilities) so that they could still acquire new customers. As a result, many banks turned to companies like Alloy for help automating their KYC/AML decisions and mitigating fraud during the online onboarding process.

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CFPB issues advisory opinion on use of “name-only matching” by consumer reporting agencies; Director Chopra warns of enforcement consequences

CFPB Monitor

The CFPB has issued an advisory opinion that affirms that the use of “name-only matching” by consumer reporting agencies, including tenant and employment screening companies, does not satisfy the FCRA requirement for a CRA ”to follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the [consumer] report relates.

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Chris Thrune Promoted to Mortgage Lender at Merchants Bank

MerhantsBanks

Chris Thrune has been promoted to Mortgage Lender at Merchants Bank, according to Sue Hovell, Director of Retail Banking Performance. Chris replaces Rhonda Merchlewitz, who retired in November after 23 years serving mortgage customers in St. Charles and Winona. “It’s a huge benefit to have someone with Chris’s background as your Mortgage Lender,” said Hovell. […].

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Deals & Dollars: Crypto conglomerate reaches $10B valuation after raising $700M

BankInovation

The big funding news this week was Digital Currency Group’s $10 billion valuation after a $700 million secondary sale – a deal that made mainstream news. That’s because the conglomerate owns some of the biggest players in cryptocurrency, including Grayscale Investments, a large digital asset manager with about $55 billion in assets under management; Foundry, […].

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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The case for end-to-end digital lending

Independent Banker

Illustration by Out of the box/Stocksy. Offering digital lending isn’t about the bells and whistles. It provides a real ROI, including increased efficiencies, more loan originations and a way to attract and retain customers. Community bankers tell us why. By Beth Mattson-Teig. First State Bank & Trust in Williston, N.D., started developing its digital lending platform about three years ago—and the bank is really glad it did.

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This week’s podcast: A close look at the CFPB’s Section 1071 proposed rule to expand data collection and reporting in the small business lending market: Part II

CFPB Monitor

In Part II of this two-part podcast, we continue our examination of the CFPB’s proposed rule implementing Sec. 1071 of the Dodd-Frank Act which would impose significant new data collection and reporting requirements on lenders in connection with credit applications made by small businesses, including women- or minority-owned small businesses. We discuss the “firewall provision” restricting employee access to data, the proposal’s intersection with HMDA reporting requirements, the likely timeline

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Updated FFIEC IT Examination Handbook: What's Changing? Part 2

Jack Henry

Considering that the Federal Financial Institutions Examination Council (FFIEC) Information Technology Examination Handbook (IT Handbook) on “Operations” was last updated in July 2004, it should come as no surprise that a lot has changed over the past 17 years. The recently published “Architecture, Infrastructure and Operations” IT Handbook updates are long overdue.

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Argentine fintech Ualá buys Mexican bank ABC Capital

BankInovation

Argentine financial services startup Ualá has reached an agreement to buy Mexican bank ABC Capital SA, as part of its bid to keep growing abroad. Ualá, which was valued at $2.5 billion in its latest financing round, will acquire 100% of Monterrey-based ABC Capital, according to its founder and chief executive officer Pierpaolo Barbieri. As […].

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.