Sat.Jun 20, 2020 - Fri.Jun 26, 2020

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Wirecard or Weirdcard?

Chris Skinner

Another day and another headline about Wirecard: ‘The money’s gone’: Wirecard collapses owing $4 billion Wirecard’s Missing Billions Forces Out CEO, Panics Lenders Wirecard: Former boss arrested over €1.9bn scandal How Wirecard fooled most of the people all of the time Inside Wirecard Why was Frankfurt so blind for so … The post Wirecard or Weirdcard?

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Six contactless technologies for restaurants in a post-pandemic world

Payments Dive

Restaurants looking to recover from the COVID-19 pandemic should consider a series of contactless ordering and payment technologies that will help bring customers back in a secure and healthy environment.

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Square’s withholding practice is an alarm for all payment facilitators

Payments Source

Square has begun holding onto a portion of some sellers’ payments, demonstrating how liquidity shortages challenge the recovery for both businesses and the companies that process their payments.

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New-Hires Gain Real-World Experience in the Corporate Onboarding Boot Camp

Perficient

This article was co-written with joy by Grayson Harden , Rebekah Williamson , and Mary Claire Freese. New Colleagues Reflect on their First Weeks at Perficient. Perficient is thrilled to welcome its Summer Boot Camp Class of 2020! Though COVID-19 has moved the program online, the fourteen interns and new hires in the Atlanta-based Sitecore Business Unit are still taking advantage of this opportunity and trying to get the most out of the ten-week, intensive training Corporate Onboarding Boot Camp

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Is FinTech getting it wrong? Focus on needs and wants

Chris Skinner

A friend of mine, Alessandro Hatami, wrote an interesting piece on Sifted that I shared in my news yesterday. He claims that neobanks like Monzo and Starling are not reinventing banking at all. They’re just modifying and improving it. Alessandro then goes on to cite the key things that banking … The post Is FinTech getting it wrong? Focus on needs and wants appeared first on Chris Skinner's blog.

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Six ways banks should work with consumers in the COVID-19 era

Accenture

The COVID-19 pandemic has affected every industry and banks certainly have not been spared. The situation for banks today is, however, very different than that which they faced in the 2008-09 financial crisis. Banks are generally stronger and better capitalized than they were then. And, rather than being a cause of the financial problems, banks…. The post Six ways banks should work with consumers in the COVID-19 era appeared first on Accenture Banking Blog.

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What Do My Customers Expect? Inside Perficient’s Now/New/Next

Perficient

In my earlier post , I shared our motivation for Now/New/Next and why our clients are using it to rapidly make smart decisions to focus their Customer Experience attention. In this post, I’ll share what you need to know to build your Now/New/Next portfolio. The Approach. At the center of Now/New/Next is knowing where you stand with your customers. In order to do that, you need some insights to help you come to terms with the experiences you deliver, those that your competitors and others bring,

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The world’s best banks, according to Forbes

Chris Skinner

Forbes just launched a list of the world’s best banks, based upon a survey of over 40,000 consumers in partnership with Statista. I’m always wary of such surveys as, like influencer lists, they often reflect the world they want and miss a lot of what’s really happening. Nevertheless, there are some … The post The world’s best banks, according to Forbes appeared first on Chris Skinner's blog.

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How retail banks can speak to the customer experience

Payments Dive

Banks now know that consumer experience is not just about the front-end look and feel, but that it requires discipline, focus, and investment in new systems to change the way they engage with consumers.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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HSBC Hong Kong Announces New API For Instant B2B Payments

PYMNTS

HSBC Hong Kong ‘s new application programming interface (API) will simplify the payment system for businesses down to a one-stop payment hub, a press release says. The service will let businesses incorporate the instant electronic Direct Debit Authorisation (eDDA) into their own systems, along with real-time funds transfer services. That will allow businesses to eliminate the cumbersome old ways, which required them to sign onto their bank accounts to set up a direct debit instruction and

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Don’t Miss Out! Join Us at Google Cloud Next ’20: OnAir

Perficient

Experience cloud at its best during Google Cloud Next ’20: OnAir , July 14 – September 8, 2020. During this 9-week event, a new topic will be covered each week, complete with virtual breakout sessions and solution keynotes. Sign in every Tuesday at 9AM PT to discover new on-demand content, demos, success stories, consult with experts, and more. Join Cloud Study Jams for certification preparation, technical insights, and games.

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Coronavirus: from lockdown to bailout oh, and the issue of financial exclusion

Chris Skinner

There are lots of ways in which FinTech is changing the world, and the one we love to discuss the most is financial inclusion. The figures stun me. Over a billion people have been banked in the last decade, according to the World Bank. 69 percent of adults – 3.8 … The post Coronavirus: from lockdown to bailout oh, and the issue of financial exclusion appeared first on Chris Skinner's blog.

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2020 Guide: Building a high-performance mobile money business strategy

Payments Dive

For aspiring mobile money businesses, the potential rewards are great, but building a robust and flexible growth strategy (and curating the right technology to power that strategy) remains a challenge. Learn how to reduce risk and drive adoption with one of the industry’s leading mobile transaction innovators.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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PayPal Reportedly To Offer Direct Crypto Sales

PYMNTS

PayPal will offer direct cryptocurrency sales for customers, CoinDesk reports. The FinTech giant, which has 325 million customers, will allow this feature for those who want a new wallet functionality for the popular service, according to unnamed sources, the report said. It would be an upgrade of the current PayPal functions for withdrawing funds from sources like San Francisco’s Coinbase.

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A Look at DevOps in 2020: Sonatype’s Community Survey

Perficient

DevOps teams routinely deal with the most sensitive needs of an organization: security, governance, and compliance. However, not every organization is on the same page when it comes to DevOps, which can leave developers feeling overwhelmed and overworked. Sonatype recently released findings from its seventh annual DevOps Community Survey that examines the differences between mature and evolving DevOps practices, but with a new lens – how maturity levels impact developer happiness and culture.

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Things worth reading: 23rd June 2020

Chris Skinner

Things we’re reading today include: Dear Monzo, Starling and co; We’re still a long way off the perfect neobank Wirecard crisis looms large over Europe’s fintechs How banks are planning to bring staff back to the office Big tech expected to shake up wealth management industry The new face at … The post Things worth reading: 23rd June 2020 appeared first on Chris Skinner's blog.

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Transforming core banking with the right technology

Accenture

We all know the industry is rapidly moving to digital. Evidence from our banking market research—and echoed by the current pandemic environment—suggests that we have indeed moved into a period of volatility and industry change, and that digital maturity is at least one of the factors that will separate future winners from losers. The question…. The post Transforming core banking with the right technology appeared first on Accenture Banking Blog.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Former Toast Executive To Lead Growth Push At Lunchbox

PYMNTS

Lunchbox is hoping former top Toast executive Sarah Kabakoff will provide the boost needed to take the restaurant-ordering platform to the next level. The New York-based omnichannel restaurant platform announced Monday (June 22) it had hired Kabakoff as vice president of solutions. In her new role, Kabakoff will oversee Lunchbox’s “go-to-market strategy” aimed at giving restaurants an alternative to third-party ordering sites.

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Eric Enge Recognized as Top Digital Marketing Influencer

Perficient

Eric Enge, Principal at Perficient and lead co-author of The Art of SEO (the best-selling “bible” of the SEO industry), was recognized for the second year in a row as a top digital marketing influencer by Browser Media! On the list of 100 influencers, Eric is #5. Eric has been part of the SEO industry for over 20 years. His dedication to a data-driven approach to SEO solutions and his desire to learn, test, and understand how search engines operate has established him as a thought leader within

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Things worth reading: 25th June 2020

Chris Skinner

Things we’re reading today include … Zopa granted full banking licence Bank staff accused of ‘interrogating’ and turning away pensioners who travelled miles, claiming their visits weren’t essential Britain nearly went bust in March, says Bank of England 3 APIs That Could Revolutionize Banking Banks: back to the office SoftBank: … The post Things worth reading: 25th June 2020 appeared first on Chris Skinner's blog.

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VCs bet on digital payments to reopen the economy

Payments Source

Checkout.com’s $150 million funding round triples the e-commerce company’s valuation to $5.5 billion, and it follows an even larger $600 million bet on Stripe earlier this spring.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Philippines Opens Probe Into Wirecard’s Missing Cash

PYMNTS

The Philippines has launched an investigation into the missing $2.1 billion that Wirecard said it deposited in two of the island nation’s banks, Reuters reported. Justice Secretary Menardo Guevarra said Wednesday (June 24) he told state investigators to coordinate with Bangko Sentral ng Pilipinas , the Philippines central bank, on the inquiry. On Monday, the German payment processor company said Jan Marsalek, its chief operating officer, was fired after BDO Unibank Inc. and the Bank of the Phili

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A Key Guide for Oracle EPM Cloud Customers

Perficient

Oracle’s EPM Cloud Operations Guide is a must-have document for Oracle cloud EPM customers. This guide provides procedures to address many of the most common challenges encountered by customers. Whether it’s performance enhancements, security settings, compatibility questions, etc. – the guide contains instructions for addressing these challenges.

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An economic catastrophe and an apology

Chris Skinner

I got hauled up the other day by someone who thought I was very insensitive in blogging about this crisis as an economic one, but not a catastrophic one. What I actually wrote was (I’ve amended it slightly since): Someone wrote the other day that this pandemic is like a world … The post An economic catastrophe and an apology appeared first on Chris Skinner's blog.

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Emerging risks present opportunities for insurtechs

Bobsguide

Insurtechs are well suited to address emerging risks ignored by traditional insurers, some market participants suggest. According to Sabine VanderLinden, chief executive and managing director at Alchemy, an insurance venture validation firm, disputes over coronavirus business interruption (BI).

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.