Sat.May 23, 2020 - Fri.May 29, 2020

What happens to customers who don’t want digital?

Chris Skinner

Living in a digital world, it’s hard to imagine being disconnected. Yet, some people are. According to a recent survey by Which? Magazine, four percent of consumers don’t have a mobile phone.

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Open Banking—lessons in technology, security and APIs

Accenture

As I mentioned in my last post, the journey to Open Banking has been long and full of challenges for most banks in Europe.

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How remote tellers may change the banking experience

Mobile Payments Today

RBR associate Daniel Dawson explains why video banking may provide a solution for financial institutions concerned about social distancing when they finally reopen

Video 291

Using Sensors And IoT To Thwart Home Invasions (Of Privacy)

PYMNTS

To monitor a home and to make sure all is safe and secure means you have to monitor the people and the activities inside. How to do that without destroying privacy in the age of work from home, shop from home, do-everything from home?

The Best Sales Forecasting Models for Weathering Your Goals

Every sales forecasting model has a different strength and predictability method. It’s recommended to test out which one is best for your team. This way, you’ll be able to further enhance – and optimize – your newly-developed pipeline. Your future sales forecast? Sunny skies (and success) are just ahead!

The future of payments post-pandemic (free research report)

Chris Skinner

During this quite period of time, it’s a good time for reflection and I was lucky enough to be commissioned to produce some research on how European FinTech influencers see the future of payments post-pandemic.

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More Trending

Diebold Nixdorf talks the future of self-service banking after COVID-19

Mobile Payments Today

Simon Powley, head of global advisory consultant services with Diebold Nixdorf, addresses how self-service and omnichannel banking will affect financial institutions following the COVID-19 pandemic

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Green Dot To Launch Mobile Banking For US Immigrants

PYMNTS

Welcome Technologies , which works to aid immigrants as they integrate into life in a new country, is partnering with Green Dot for the PODERCard, which will help U.S. Hispanic immigrants access digital banking services, according to a press release. Less than half of U.S.

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This is no Black Swan

Chris Skinner

As the coronavirus gripped Europe and America in March and April, it was clear that banks had a number of issues to deal with. Suddenly shuttering branch doors, closing head office and asking staff to stay at home, became the modus operandi for all.

Top Tips to Stay Compliant in Today’s Digital World

Strategically Speaking

I think everyone can agree that 2020 has been a challenging year. Many banks and credit unions have turned to their digital platforms to stay engaged with their customers/members during the COVID-19 pandemic.

B2B Pocket Playbook: End-to-End Guide to Sales Enablement

Sales enablement is the strategic process of providing sales teams with the content, guidance, and mentorship needed to engage targeted buyers. It’s all about equipping sales professionals with the tools they need to put their best-selling foot forward. And if sales teams want to continuously sell better -- and faster -- their sales enablement process must have a game-winning strategy. It's time for you to start selling smarter - and hitting your sales number - with the best B2B database in the market. Get started today.

How U.K. fintechs are helping lenders, employers navigate the coronavirus pandemic

Payments Source

fintechs are using their technology to assist British businesses and consumers during the coronavirus pandemic by helping banks disburse emergency business loans, enabling e-commerce merchants to offer installment payments to consumers, and giving employees access to salary advances. Fintech U.K.

ABB On How Smart Cities Can Emerge Stronger Out Of The Pandemic

PYMNTS

The global smart cities market is projected to grow to nearly $3.5 trillion by 2026, driven by investment in everything from connected street lighting systems to smart electrical grids.

What happens if consumers stop consuming?

Chris Skinner

I saw an interesting article the other day: I Don’t Feel Like Buying Stuff Anymore … our economy is built on Americans of all class levels buying things. What happens when the ability — and desire — to do so goes away?

How Community Banks are Developing Lending Opportunities

Banker to Banker

The future path of the economy is currently unpredictable.

Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E (you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.

Mastercard contactless payments reach 78% in Europe amid coronavirus pandemic

Payments Source

About 78% of Mastercard’s European transactions are now contactless, and the company expects the shift in payment choice will be permanent. Contactless payments Coronavirus Europe Mastercard

What Legacy FIs Miss About The Need For Cloud-Based Infrastructure

PYMNTS

Financial institutions (FIs) have been adapting their platforms and technologies to better suit the needs of more digital consumers for decades, but the coronavirus has placed new importance and pressure on accelerating these efforts.

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When a FinTech CEO steps down (#Monzo)

Chris Skinner

In any business, there are different movers and shakers. Some can create momentum; some can maintain momentum; some create ideas; some kill ideas; some run the business; some change the business; and so on and so on and so on. I’m an ideas guy. I could never run a business.

Remembering Jason Kuhn: ATM industry pioneer and beloved friend

ATM Marketplace

Jason Kuhn, vice president of product marketing for Hyosung and leader in the ATM industry died on May 21, 2020. His loss is greatly felt throughout the ATM industry. Jason's business associates, family and friend share their thoughts and memories with ATM Marketplace

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Marketing-Led Post-COVID-19 Growth Strategies

Businesses are laying off workers, shutting their doors (some permanently), and struggling to react to the radical destruction that coronavirus (COVID-19) is doing to our society and communities. Most have already sustained massive damage, and we still have yet to see the scope of impact of the global pandemic that has upended the globe. Any return to normalcy may seem far-off, but sales and marketing are on the front lines of restarting the economy. When the dust settles, we have a responsibility to turn our shock and grief into fierce determination, and lead the charge of responsible, strategic, sustainable future growth. However, there’s no team better suited to lead that charge than the marketing department. Marketers are uniquely positioned to provide creative solutions to aid their organization in times of change and chart a course for navigating success.

Restaurants’ coronavirus tech could stick around post-lockdown

Payments Source

The coronavirus shutdowns have tossed businesses into disarray in numerous ways, most notably the tricky transactions that come with operating a restaurant as a drive-through for the first time. Contactless payments Mobile point-of-sale Retailers Digital payments Coronavirus

Preparing Merchants For The Coming Mobile Wallet Boost

PYMNTS

Call it the great shift. We’re still navigating the pandemic — which means doing what we used to do offline, increasingly, through digital means.

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Things worth reading: 27th May 2020

Chris Skinner

Memorial Day: Remember Irv Earhart

Jeff For Banks

The Battle of Luzon was one of the bloodiest battles of World War II, and the second bloodiest in the Pacific Theater. Americans landed on January 9, 1945, and lasted until the Empire of Japan announced their WW II surrender on August 15, 1945.

How ZoomInfo Helps Overcome the Top Pain Points of Inside Sales

Recent digital transformation has shifted the B2B landscape by ushering in the era of buyer empowerment. With more access to user reviews, analyst opinion, and industry research, decision-makers are more informed than ever while navigating what is now known as the “buyer’s journey.”

Not all payments can be processed at home: How one JPMorgan team managed

Payments Source

The lines of white cooling trailers that silently announce the scale of the tragedy are what lockbox employees at JPMorgan Chase see on their way to work. Coronavirus JPMorgan Chase Payment processing

The Blueprint For Rethinking Main Street

PYMNTS

For the small shops and independently owned restaurants that line America’s Main Streets from coast to coast, the past eight weeks have been a difficult time leading toward an incredibly uncertain future.

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Things worth reading: 29th May 2020

Chris Skinner

Things we’re reading today include … Banks determined to lock in Covid-19 tech changes What is the link between inflation and equity returns?

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If Security Tokens are taking a nap, buy $OSTK now

Daily Fintech

In our last post on Security Tokens we asked if Security Tokens are taking a refreshing nap or in a coma at death’s door?

Marketing Ops: The New Revenue Hero

As data continues to play a starring role in today’s B2B organizations, both marketing and sales operations professionals are poised to solidify their place as critical revenue drivers. In particular, the evolution of the Marketing Operations (Ops) role has created a new standard in marketing and has become a vital component of an organization’s success.