April, 2014

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Seize the Month: April is Go Time for Community Banks

Finer Points

'Community bankers know we can’t rest on our laurels. We have to strike while the iron is hot—whether it is a loan to a local small business or grassroots outreach on important legislation. That is why ICBA is giving community bankers a unique opportunity this month to build on our industry’s recent successes by participating […].

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Carts & Horses – Integrate or Implement?

Jack Henry

'Author: Tom Edwards, toedwards@profitstars.com. It’s an age old question - Which came first? The cart or the horse? In the software world, the question actually becomes do you implement first before you integrate? When our Margin Maximizer team shakes contractual hands with financial institutions, here’s a common dialogue that follows: “Does it talk to our core system?”.

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Why Banks Merge: Listen to the Sellers

Jeff For Banks

'September 2004, driving from a meeting in New York, on the grossly miss-titled Cross Bronx Expressway, Nathan Stovall, a reporter from SNL Financial gave me a call. The question: What was up with an upstate New York bank? My answer: The CEO was 67 years old and that would obviously be an impetus for a sale. He printed it as I said it. The angry phone call I later received from a bank director was well deserved.

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FCA kicks the Securepay-can down the road.

Money and Payments

'In March 2014, the FCA, the prudential supervisor for UK based payment institutions and e-money providers, outlined that it would not be strictly assessing the compliance with the Securepay Recommendations on the security of Internet Payments. This announcement was quite interesting as in February 2014, the Forum also published an assessment guide that assists payment service providers with the implementation of these Recommendations by February 2015.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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For Customers, UX = XOXO

Jack Henry

'Author: Kevin Moland, KMoland@profitstars.com. In the early 1990’s, the owner of the small commercial bank where I served as the Data Processing Officer decided to shake things up a bit by removing a relatively popular head of operations and replacing him with the Vice President of Marketing. Marketing ! As seasoned operations managers, my peers and I settled in for the train wreck we knew was coming.

UX 95

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April 2014: A Busy Month for Fraud Alerts!

Jack Henry

'Author: Jenny Roland-Vlach, JRoland-Vlach@jackhenry.com. Here we are at the end of April and my Inbox has had quite a few email alerts from various regulatory entities. These alerts have covered an array of topics with the most prevalent being an apparent current uptick in cyber-related risk. So, in case you may have missed one of these, among the multitude of emails you probably receive each day, I thought I would use this opportunity to provide a brief overview of this recent flurry of activi

Fraud 88
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Spring Cleaning for IT Systems

Jack Henry

'Author: Chris Sutherland, CSutherland@jackhenry.com. Winter has come and gone, or at least we all hope so around my house. I have three boys and we always have a sporting event going on, but this time of the year mom can also always find a spring cleaning task that needs to be completed: cleaning closets, the garage, washing windows; we can go on and on.

System 83
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What the Movie Industry Taught me about Merchant Processing Services

Jack Henry

'Author: Rob Hudecek, RHudecek@profitstars.com. My father is a Director of Photography with over 40 years of experience working in film and television. Growing up in the “industry” allowed me the unique opportunity to become a lighting film crew member for several films, including “My Best Friend’s Wedding” with Julia Roberts and “Hoffa” with Jack Nicholas and Danny DeVito (and to date was the best part-time job I have ever had).

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Bankers: Are We Passing On The Tough Decisions?

Jeff For Banks

'"One of our problems is our long-term employees", said a banker to me. I have heard this so often that it probably applies to a significant percentage of Jeff For Banks readers. In an era of unprecedented industry change, if your employees embrace change like a cat embraces water, you might have a problem. In my life, I have experience in two industries: banking and the US military.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202