March, 2015

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Marketing tips to boost your valuation business

Abrigo

'Unlike many traditional accounting services, such as tax preparation and auditing, valuation work is often a one-and-done kind of engagement. Recurring projects with the same client aren’t very common, unless it’s an annual assessment of an Employee Stock Ownership Plan (ESOP) or something similar. As a result, bringing in new clients is a top priority for valuation and forensic accountants.

Marketing 175
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Using Algorithmic Models To Train Your Bank Staff

South State Correspondent

'One problem with training bank staff is the proverbial “Man with a hammer syndrome.” If you only have a hammer, then every problem appears to be a nail. In other words, if your bank has only solved problems one way, then it is a fair bet to say that they will keep on solving problems the same way.

Training 199
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Innovation & Insight Day – some Highlights; and a Goodbye

Celent Banking

'Last week was busy for Celent: on Monday we hosted our annual Innovation and Insight Day at Carnegie Hall (more on that later). Tuesday we assembled the Celent team from around the globe for our annual in-person meeting. We find that even in this age of virtual teams and instant connectivity, there’s no substitute for face-to-face interaction; our gathering confirmed that.

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Regulatory Relief Push in Full Swing with Committee Markup

Finer Points

'The House Financial Services Committee last week advanced five ICBA-advocated bills to provide regulatory relief to community banks. The bills, which are inspired by ICBA’s Plan for Prosperity platform, would rein in community bank overregulation on several fronts. The package of bills—the first in what we expect to be a series of volleys against regulatory […].

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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From the Top

Independent Banker

'I’ve Enjoyed the Ride! By John H. Buhrmaster, Chairman of ICBA. A dozen years ago when I attended my first ICBA convention in Orlando, I never could have imagined that I would be sitting here today as chairman of your great national association, writing my 12th and final chairman’s column for Independent Banker. Yet here I am, reminiscing about the past year—one that has been so many things and has meant so much to me and my family.

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The madness of March: Busy season edition

Abrigo

'So meecard created by Whitney2327585 If you’re an accountant, a CPA or an auditor, March may very well be the most grueling month of the year. You’re probably up to your ears in #busyseasonproblems like being overloaded on caffeine, working on little sleep, and jealousy for missing out on the college basketball viewing parties happening in the outside world.

Taxes 150
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Why Some Banks Are More Profitable Than Others – The Nonlinear Customer Equation

South State Correspondent

'Why do some banks grind it out and struggle to produce a 9% return on equity ("ROE"), while other banks such as Bank of America and Chase produce 30% plus ROE for the same business segment? One answer is that banks that produce an above average ROE either have a more profitable customer segment focus, more profitable products or a more profitable business model.

America 223
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Thoughts from American Banker Retail Banking Conference 2015

Celent Banking

'This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. As expected, it was a great way to read the temperature of the banking industry. The conference was well attended, with broad representation from all institution sizes and markets. There were a couple of overarching themes throughout the event. Competitive pressures on smaller institutions were top of many bankers´ minds.

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Let’s Take Last Week’s Convention Energy to Washington

Finer Points

'ICBA’s national convention is always an incredible experience. If you haven’t witnessed nearly 3,000 members of the community banking industry in the same place at the same time, you should make a point to do so at least once in your career. But there was something special about this year’s convention. There was a feeling, […].

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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2014 ICBA Community Banker of the Year Awards Video

Independent Banker

'The 2014 ICBA Community Banker of the Year Awards are sponsored by D+H. [link]. Community bankers rarely work alone but instead are members of dynamic teams of entrepreneurs and visionaries. ICBA received more than 400 total nomination entries for the Community Banker of the Year Awards from co-workers, community members, directors and retirees. National Award Recipient.

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CFPB issues FDCPA 2015 report

CFPB Monitor

'Barbara S. Mishkin. The CFPB has issued its fourth annual FDCPA report covering the CFPB’s activities in 2014. The section of the report that reviews consumer complaints about debt collection received by the CFPB in 2014 recycles information contained in the CFPB’s latest Consumer Response Annual Report. In the section of the report about the CFPB’s supervision of debt collectors that qualify as “larger participants,” the CFPB describes FDCPA violations found by i

Report 86
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Business, marital disputes fuel valuation demand

Abrigo

'By Brad Spence, Director of Valuation Solutions, Sageworks Accountants considering adding or expanding valuation services in their practice may wonder about the demand for valuation services and what kind of clients can benefit from a valuation or calculation engagement. According to valuation and forensic specialists queried in the 2014 AICPA Survey on International Trends in Forensic and Valuation Services , two recent and potential sources of business-valuation demand are shareholder/partner

Survey 150
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How Liquidity Comedy May Turn Into ALM Drama For Banks

South State Correspondent

'Comedy may run headlong into drama for banks as asset-liability management (ALM) risk may bare its fangs for banks that aren’t careful. It is almost a joke on how much liquidity there is in the system and it would be funnier if banks were not potentially at the butt of the punchline. Unfortunately, for ALM practitioners, this environment is one that we have never seen so its lessons are likely to stick to the ribs of experience for some time.

System 188
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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Capgemini, the 40-40 Rule, and the rise of the robots

Celent Banking

'Capgemini recently hosted a few dozen consultants and industry analysts to Chicago for their two-day Analyst and Advisor Day event. The presentations were held at the firm’s very impressive Accelerated Solutions Environment facility, with its dramatic curved glass exterior and prime views across the Chicago River to the famous Merchandise Mart. Unfortunately, it was typical Chicago winter weather with sub-zero windchills and snow flurries, but for those who braved the conditions it was a very

Chicago 151
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Perception Versus Reality: Do People Get More From Credit Unions Than Banks?

Jeff For Banks

'The Credit Union National Association (CUNA), the credit union equivalent to the American Bankers'' Association (ABA), states that credit unions exist to serve members, returning earnings to members in the form of lower loan rates, higher interest on deposits, and lower fees. Nearly four years ago, I tested the higher interest on deposits claim in a guest post with the exact title on The Financial Brand , an industry publication geared towards marketing executives at banks and credit unions.

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Talking in a Digital World

Independent Banker

'Customer contact centers are reshaping retail service for the technology age. By Phil Britt. Sure, call me if you want. But how about using text, instant message, Twitter or email? Increasingly, more digitally connected consumers are saying yes to that question with their community bank. Some even assume their bank will interact with them however and whenever they want.

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CFSA weighs in on CFPB proposed payday regulations

CFPB Monitor

'Kim Phan. On March 26th, the Community Financial Services Association (“CFSA”) held a press call to address the CFPB’s rulemaking process for developing payday loan regulations. CFSA Chief Executive Officer Dennis Shaul offered brief opening remarks before answering questions from the press immediately prior to a CFPB field hearing on payday loans being held in Richmond, VA.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Are you diversifying your portfolio appropriately?

Abrigo

'It is only natural for community banks to have loan concentrations that result from the market(s) they serve and the markets they pursue. In today’s times, a high commercial real estate (CRE) concentration is often the result of community banks pursuing opportunity in the market. Consequently, interagency guidance on CRE concentration risk management , released in 2006, helps institutions pursue CRE lending with safety and soundness.

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Should You Play Music In Your Branch?

South State Correspondent

'Honestly, we are not huge supporters of the opera and go there really only under special circumstances - like when we are forced to go there under gunpoint. Maybe it’s our ADD, or maybe we are too used to Game of Thrones, but in opera it can take a performer up to ten minutes to convey a simple concept such as, “She left me.

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Maximize Auto Lending Strategy By Cross Selling

SWBC's LenderHub

'Does your institution take advantage of tax season to increase auto loan promotions? If not, perhaps that is something you should consider, and for good reason. As of March 6, according to the IRS , the average tax refund is $3,034, a 3% increase from the same time last year. In addition, car sales tend to rise during tax season. According to Edumunds , car sales peaked around May for most manufacturers.

Lending 65
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Lockbox Services At-A-Glance

Jack Henry

'Author: Rob Hudecek, RHudecek@profitstars.com. Traditionally many financial institutions offered lockbox services because they had to, not because they wanted to; and usually only to secure a high profile loan or depositor. This approach rarely works (whether it be for lockbox or any other venture). It is not by accident that many of the articles published on this blog focus on customer service as the strength of a community institution, and is often directly related to the community it helps c

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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The Thinker

Independent Banker

'Jack Hartings Photo by Michael Nemeth. Thoughtful lending and an open mind keep profits strong for incoming ICBA chairman Jack Hartings. By Kelly Pike. The Peoples Bank Co. Coldwater, Ohio. Assets: $450 million. Retail locations: Seven. Employees: 80. Shareholders: 260. Founded: 1905. Website: www.pbcbank.com. Jack Hartings may not always have been the most popular man in town during the run up to the mortgage crisis, but he was certainly one of the wisest.

Ohio 70
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CFPB 2014 complaints report shows large increase in debt collection and credit reporting complaints

CFPB Monitor

'Barbara S. Mishkin. The CFPB’s Consumer Response Annual Report analyzing complaints handled in 2014 indicates that volume rose 53% from 163,700 complaints in 2013 to 250,200 in 2014. The report provides data on the most common types of complaints for each product, the handling of complaints, and median monetary relief. Of the 250,200 complaints received in 2014, approximately 67% were received through the CFPB’s website, 9% via telephone calls, 15% via referrals from other agencies and r

Report 80
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Which are America’s healthiest banks?

Abrigo

'In the last several years following the Great Recession, the health of banks in the U.S. has been analyzed and debated. For the largest of American financial institutions – those that much of the public banks with for checking, mortgages and auto loans – stress testing regulations have been passed and executed to avoid a repeat of 2008. For those banks under the regulation’s asset size threshold, bank examiners encourage a variety of checks that can best help a Main Street bank from falling vic

Texas 164
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Wells Fargo's New Spanish Mobile Banking App

South State Correspondent

'After releasing Spanish text banking last year, Wells Fargo & Co. releases their new mobile banking app where you can set your primary language preferences to Spanish. This is key as capturing the Latino customer should be the focus of any large retail bank.

Mobile 188
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Need Curated Pre-foreclosure Lists to Generate New Real Estate Leads? Trellis Has the Data!

Trellis is a state trial court research and analytics platform that provides Real Estate Professionals (Buyers, Foreclosure, Loan Modification, etc.) with LEADS on Pre-Foreclosures, Lis Pendes, Distressed Assets and more — to help uncover **new** opportunities and grow their business. The process is quick and easy — and all in real time. Trellis will supply you with a link to the relevant dockets, a Leads sheet and access to its UI where applicable.