March, 2013

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Banking Strategies: Should We Look to Utah?

Jeff For Banks

'If you could build a bank that delivered a 2.49% ROA, twenty three percent deposit growth that is 100% core, and zero non-performing loans, would you do it? That is exactly what Salt Lake City''s Optum Bank delivered. Over four years ago I penned an American Banker article encouraging financial institutions to specialize to develop a competitive advantage over large financial institutions that dominate our industry.

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Samsung’s Galaxy S4 Release and the Future of Android

Javelin Strategy & Research

Preorders for the Samsung Galaxy S4 start on April 16. Samsung unveiled its new flagship smartphone, the Galaxy S4. Shortly after Samsung unveiled its new flagship smartphone, Marques Brownlee posted an excellent video analyzing the device launch. If you haven’t seen it yet, it’s certainly worth the watch.

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The 5 Biggest Marketing Traps Almost Every Bank Falls Into—and How to Avoid Being One of Them

The Emmerich Group

'If your marketing department is like a lot that I’ve seen, it’s filled with “creative” types. They make things that are pretty, produce lots of “stuff,” and throw great parties. But when it comes to quantifying ROI, well…who wants to talk about that uncreative stuff, right? Where did they get that attitude? They learned it in marketing school.

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Banker Quotes: As Told To Me v5

Jeff For Banks

'I learn a lot from bankers and industry experts as I visit their offices, speak to them on the phone or at industry events. Occasionally they will offer an insight that I think my Twitter followers would find interesting. Since I estimate my Twitter community only reads about 10% of their tweet stream, and so many of my blog readers do not follow Twitter, below are selected quotes that I tweeted since version 4.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Uncle Sam: Get out of my house!

Jeff For Banks

'Freddie Mac posted a $4.5 billion fourth quarter profit. Fannie Mae did not yet report but made $1.8 billion in the third quarter. So our Government Sponsored Enterprises (GSEs) are minting over $25 billion to their owners. Uncle Sam. Folks, revenue to the government is like crack. Congress won''t be taking up GSE reform anytime soon. This poses a challenge for bankers.

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Evolution to Revolution: Real-Time Payments Initiatives Unfold

Javelin Strategy & Research

The Australian Payments Clearing Association (APCA) was the latest multi-stakeholder group to approve a real-time payments initiative in support of evolving consumer and business needs for accelerated transacting.

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Why Samsung’s Galaxy S4 Is a Hit Even If It Can’t Knock Out the iPhone

Javelin Strategy & Research

When the technology and Wall Street pundits weighed in with their first impressions of the Galaxy S4 smartphone that Samsung unveiled Thursday, they framed their comments in the metaphor of a classic bout between Apple and its main rival. Did Samsung knock out Apple with an innovation it can’t match? Will Samsung’s bulging basket of goodies win over customers?

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Security Key to Unlocking High Value Mobile Offerings: Early Warning’s New Duplicate Item Detection

Javelin Strategy & Research

Earlier this month, Javelin released a report on Mobile Imaging that showed that 64% of the top 25 FIs by deposit now offer mobile remote deposit capture, up more than 3 times from 20% in 2011. In another key trend, financial institutions’ offering of mobile banking for businesses increased dramatically from 24% in 2011 to 64% in 2012.

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FTC Tackles Three Key Mobile Payment Problems

Javelin Strategy & Research

Mobile technologies are being adopted rapidly as smartphones crossed the 50% barrier and consumers purchased $20.7 billion through mobile in the U.S. in 2012. But as the pace of mobile adoption quickens, fraudsters are always attracted to the path of least resistance and the 105 million smartphone users and 42 million tablet users in the U.S. will become targets.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Bitcoins and Amazon: Bringing E-Commerce to a Country Near You

Javelin Strategy & Research

It is a testament to the tenacity of bitcoins that the virtual currency has managed to survive the roller coaster it has been riding for the past two years.

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Bank Culture: The #1 Predictor of Future Growth and Profitability

The Emmerich Group

'Most bankers think that internal culture means friendly tellers, free coffee in the lobby and someone to greet customers as they come in the door. No, no, no! Have you ever found one bank that was able to get 100 to 150 basis points more in net interest margin with that insipid belief system? Of course not. Because that’s not what culture is.

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Confidence Trumps Sales Training EVERY Time

The Emmerich Group

'Thousands of bank executives are waking up saying, “SALES training! Of course! It’s SALES training we need.” Yeah, well sometimes the first thing that pops into our heads isn’t a keeper. Sales training is fine, but it’s NOT what you need to solve your problem and create a sustainable solution. You don’t have a sales training issue…you have a confidence issue.