October, 2015

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Real-time payments: bold decisions to stay relevant and competitive

Accenture

At last week’s panel session hosted by Accenture at Sibos 2015, six experts from different perspectives and regions shared their thoughts on real-time payments. Let’s start with the UK which is the gold standard for real-time payments. The emphasis on. Read more.

Payments 155
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OCC warns about increasing credit risk

Abrigo

With the recession fading into the more distant past, banks – in particular, community banks – have seen several years of loan growth. Banks, according to Comptroller of the Currency Thomas Curry, are starting to reach for additional growth by lending to less creditworthy borrowers, a move that increases risk to the institution. Speaking last week to the Exchequer Club , Curry said, “It’s the point in the cycle where we customarily see an easing of loan underwriting standards , as banks drop or

Lending 150
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There Are Some Profitable Bank Customers That We Don’t Want

South State Correspondent

One of the best lessons that we have learned when it comes to bank marketing is not every potential customer should be a customer. Of course, what that means is that at some point you have to tell a profitable customer that we are not the bank for them and make the introduction to a competitor. This is hard to admit, particularly when you see a customer with strong deposit balances and a healthy appetite for loans that really want to do business with you.

Course 230
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Retailers Fishing for Distractions Amid Data Security Push

Finer Points

Congress is an intentionally deliberative body. It was structured by our founders to ensure collective participation in shaping government policy, and sometimes that allows certain factions to disrupt the legislative process purely for their own self-interest. Such is the case with the retail industry sidelining the debate over data security by resuscitating tired and largely […].

Security 138
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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As conference season rolls on, here’s what I’ll be looking for at Money20/20

Celent Banking

We’re smack in the middle of conference season and the team has been traveling all over the world. We’ve been busy with Sibos and BAI (unfortunately held at exactly the same time), AFP , and next week, Money20/20. In only its fourth year this new conference had to move to a new venue so that it could avoid running afoul of the fire marshal. Given the excitement around the payments ecosystem, we think it will be an exhausting whirlwind of a week.

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There’s no agile bank without agile leadership: How to win in the digital banking era

Accenture

Change is non-negotiable for retail banks to thrive in the digital banking era. But meaningful change cannot happen without leaders who are willing to change too. This is especially true for the agile bank—a disruptive retail bank that is customer. Read more.

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Preparing to execute well this tax season

Abrigo

A significant amount of planning is typically involved before most major events. For example, D-day, the most comprehensive invasion to ever take place, was planned and scheduled with extreme detail months before its execution on June 6, 1944. Likewise, accountants each year experience a tax season that requires detailed planning and precise execution.

Taxes 150
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The Balancing Act Of Maturity And Amortization

South State Correspondent

When it comes to setting a commercial loan’s maturity and amortization, banks tend to rely on tradition. Given tighter spreads and more competitive lending, it is more important than ever to have a working knowledge of how maturity, amortization, risk, loan structure and pricing interplay to produce the highest risk-adjusted return. As we have covered in the past ( HERE ), balloon structures inject liquidity risk into the loan equation and often hurt profitability.

Lending 188
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CFPB to hold retirement planning event

CFPB Monitor

Barbara S. Mishkin. The CFPB has announced that it will be holding an event about retirement planning with the Social Security Administration in Washington, D.C. on November 12, 2015. After remarks from Director Cordray and Acting Commissioner of Social Security, Carolyn W. Colvin, the event will feature an expert panel discussion about retirement planning.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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UK Payments Outlook 2024

Celent Banking

Our friends at PaymentsUK have released their latest forecasts , the ever excellent UK Payments Market 2015. Whilst we don’t have a copy of the full report (hint, hint…), the press release does give us some interesting insights. For example, payments will hit 44 billion transactions a year by 2024. This is a net growth of 3.4 billion, which hides significant and continued declines in both cash and cheque usage (53% to 33%, and 1.1% to 0.4% respectively).

Payments 153
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How To Use Social Media for Collections

SWBC's LenderHub

Collections and how we collect a debt have changed dramatically over the last 10 years. In the collections industry, we are accustomed to using skip tracing tools such as LexisNexis, Accurint, Credit Reporting, as well as the traditional methods of calling co-signers and references. We have added tools to our arsenal over the years, but have you ever considered adding Social Media to your collection mix?

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Digital payments: A sweet spot for Millennials

Accenture

Every industry is scrambling to capture Millennial mindshare, and retail banking is no exception. Consider the sheer numbers and earning power of 18 to 34 year olds. Millennials now officially outnumber Generation Xers in the US labor force, according to. Read more.

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The business case for portfolio stress testing

Abrigo

Some financial institutions consider stress testing the loan portfolio as one more regulatory issue to address, but that view is short-sighted, according to John P. Behringer, McGladrey’s national leader for credit risk services. Portfolio stress tests can provide a number of benefits beyond compliance with regulatory expectations, Behringer said recently at the 2015 Risk Management Summit hosted by Sageworks.

Capital 150
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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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8 Mistakes That Banks Make During The Sales Process

South State Correspondent

Let’s be honest, banks currently struggle turning themselves into sales organization. We know we can improve. The good news is that most bankers really care about the customer and strive to do the best by them. However, when it comes to understanding the sales process, there is much to be desired. Part of the issue is training bankers not to be sales people, but to be true financial advisors.

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Update on arbitration SBREFA panel

CFPB Monitor

Alan S. Kaplinsky. The CFPB has now taken two more significant steps towards issuing a proposed arbitration rule. On October 20, 2015, the CFPB convened its Small Business Regulatory Enforcement Fairness Act (SBREFA) panel to review the proposals it is considering for regulating the use of arbitration agreements in certain consumer financial services contracts.

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Conference Season In Vegas

Celent Banking

If it’s October, it must be conference season. The month started innocently enough: a visit to Nashville for the Computer Services, Inc. annual client conference. By virtue of endless industry consolidation over the past 30 years, CSI has been initiated as a full member of the Big-5 fraternity of core banking systems providers, and Celent will be adding their flagship NuPoint banking solution to our pending updated coverage of core banking systems solutions.

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Golden opportunities in the EMV rollout

ZootBlog

EMV, is anyone tired of hearing about it? Perhaps we just haven’t heard what consumers need to know. You can’t attend a financial industry conference or read any banking publication these days without some mention of EMV. While the conversation might be getting tiresome, there are some important aspects of the shift that seem to be getting lost in the clamor of who is and who isn’t compliant.

Cards 60
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Managing financial risk with a strong Bank Secrecy Act and AML operating model

Accenture

Banks hoping to build a strong, reliable Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) approach should focus on a number of strategies and actions—including developing an efficient operating model. In our view, a good operating model is essential to. Read more.

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Data, where art thou?

Abrigo

Banks and credit unions rely on their borrowers for updated information, which they in turn use to make accurate credit decisions. Financial statements, tax returns, collateral appraisals, rent rolls, loan agreements, economic data, credit reports, images, etc. all factor into credit decisions, making document and data management a big deal for bankers.

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Preferred Equity In Bank Valuation

South State Correspondent

For U.S. banks, unlike common equity that derives its returns primarily through appreciation; preferred equity gives an investor a return largely in the form of a fixed dividend. Thus, when it comes to valuing a bank with preferred debt, the question comes up do you treat the capital as common or more like a debt instrument? Because the dividend is largely like a coupon on a holding company loan or other debt instrument, it seems natural to value preferred equity as debt.

Capital 163
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Beating a dead horse: CFPB announces default judgment against Corinthian

CFPB Monitor

Barbara S. Mishkin. The CFPB announced that it has obtained a final default judgment against Corinthian Colleges, Inc. from the Illinois federal court in which it sued Corinthian in September 2014. In May 2015, Corinthian filed a petition under Chapter 11 of the Bankruptcy Code and in August 2015, the bankruptcy court entered an order confirming a liquidation plan.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Musings from the Airplane

Celent Banking

I am not writing this literally on the plane, but I might well be – this is a conference season, so many of us are on the road. My colleagues have already been blogging from SIBOS, Finovate, Finnosummit and other events. I wanted to share my own observations from the events I attended. EMV, tokenisation, mobile, Blockchain – these were just a few major themes discussed in depth in Las Vegas at PayThink.

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Channel Your Inner Salesperson

SWBC's LenderHub

Many people despise the typical salesperson. If I were to ask the average person walking down the street if they were in sales, I'd probably hear a resounding and collective, "NO!" And guess what my response would be: "Oh, you're not? Well, I hate to break it to you, but we are all in sales. Nothing happens until something is sold.". That's important so I'll say it again: nothing happens until something is sold!

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Placing real-time payments at the heart of the digital economy

Accenture

The world of payments continues to face tremendous challenges and transformation primarily driven by technology and regulation. Think digital wallet versus paying cash, and what’s more how the digital wallet has evolved. But that’s just one part of a picture. Read more.

Payments 150
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Want answers on CECL? Fed webinar aimed at non-bankers

Abrigo

The Federal Reserve announced it will hold a special information session later this month for accountants, consultants, auditors and others to learn more about the FASB’s forthcoming current expected credit loss model , or CECL. Steve Merriett, the Fed’s Chief Accountant, will lead the webinar discussion on Oct. 30 from 1 p.m. to 2:30 p.m. ET, the Fed said in an email notice.

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Need Curated Pre-foreclosure Lists to Generate New Real Estate Leads? Trellis Has the Data!

Trellis is a state trial court research and analytics platform that provides Real Estate Professionals (Buyers, Foreclosure, Loan Modification, etc.) with LEADS on Pre-Foreclosures, Lis Pendes, Distressed Assets and more — to help uncover **new** opportunities and grow their business. The process is quick and easy — and all in real time. Trellis will supply you with a link to the relevant dockets, a Leads sheet and access to its UI where applicable.