Chris Skinner

JUNE 16, 2017

I’m boarding a flight yesterday and murfing (mobile surfing). Flicking between Facebook apps, twitter, bank account, BBC news and more. Suddenly I spot a new ICO – Initial Coin Offering – for a new bank. From Wikipedia: “An initial coin offering (ICO) is a means of crowdfunding the release of a new cryptocurrency. Generally, tokens for the new cryptocurrency are sold to raise money for technical development before the cryptocurrency is released.

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cryptocurrency Bitcoin Community Regulation 408

Bank Innovation

JUNE 26, 2017

For the third consecutive year, Bank Innovation has teamed up with Open Bank Project and (this year) the University of Warwick, to conduct a research survey on how financial institutions worldwide are prioritizing API initiatives in 2017. The report, which surveyed more than 200 high-ranking executives from financial services and banking industry, indicated a growing […].

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Survey Innovation Industry Report 399

Payments Dive

JUNE 15, 2017

Pay-at-the-table devices, which generally accept both EMV and contactless payments, could start to appear at restaurants in a big way during the next couple of years.

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Payments 350

PYMNTS

JUNE 14, 2017

There was a time when the telegraph was as important to keeping people connected as the smartphone is today. And while the telegraph’s heyday may well be over, the network it once rested upon can still be put to good use, especially with an assist from API solutions. As more merchants and smaller businesses seek to engage in global commerce, several companies are stepping up their efforts to help merchants address the complexities presented by international trade.

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Report Payments Study Trends 272

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Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

Lending

Insights on Business

JUNE 7, 2017

The average consumer interacts with customer service 65 times in a year. That adds up to more than 270 billion service calls made on an annual basis. Multiply that by an average cost of about $1.00 a call, and you’ve got very big problem for global businesses. Further, 33% of Millennials are only willing to wait 1 – 3 minutes to get a desired response, 52% have hung up on a customer service call, and 56% of Millennials have switched from one company to another because of underwhelming customer s

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Millennials Training Customer Experience Study 184

Chris Skinner

JUNE 20, 2017

I just got back from the ICEEfest in Bucharest, Romania. It’s a fantastic expo organised by Dragos Stanca and his team, and was very enjoyable even with the master of ceremonies, Jeff Leach, taking the mickey out of me. Jeff is an actor and comedian, and spent the whole conference f-bombing the speakers and the audience. Different! Anyways, one little moment stood out enough for me to blog about, and it was the presentation from Capco’s FinTech lead Jeff Tijssen.

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Innovation Conference Regulation Fintech 407

Bank Innovation

JUNE 12, 2017

2017 was a tumultuous year, but despite some stops and starts, innovation in finance is only gaining more momentum. As the year saw changes in financial regulation, startup culture, and trends in venture capital, innovation moved forward: blockchain labs were made, funding was fought for, mobile payment systems were integrated, and the limits of artificial […].

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Innovation blockchain Trends Capital 399

Payments Dive

JUNE 13, 2017

Millions of Americans use smartphones for everyday tasks such as taking pictures, working out, or arranging transportation, yet mobile wallets have struggled to gain traction among consumers.

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Mobile Payments 319

PYMNTS

JUNE 23, 2017

Girl Scouts will soon get the chance to earn their first ever cyber security badges. The Huffington Post reports that Girl Scouts can earn the first of 18 cyber security Girl Scout badges beginning in September 2018. The program will reach as many as 1.8 million Girl Scouts in kindergarten through sixth grade and is being developed in a partnership between the Girl Scouts and Palo Alto Networks, a security company.

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Cyber Security Security Maine National 217

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In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

Report

Insights on Business

JUNE 19, 2017

According to a report from Santander, blockchain technology is poised to save banks $20 billion dollars a year in infrastructure costs by 2022. But for many banks and financial services organizations, building and implementing a blockchain solution is slow, given the perceived costs of altering their infrastructure, and the need for a proof of concept to validate the technology.

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blockchain Capital Management Security 181

Payments Source

JUNE 22, 2017

Bitcoin, and the blockchain system that powers it, is one of several virtual currencies and the value of one bitcoin skyrocketed more than 300 percent in the last year.

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Bitcoin blockchain System Online 130

Chris Skinner

JUNE 21, 2017

I was having a chat with a banking buddy who was expressing his frustration with the fact that their PSD2 developments were not going the way he wanted. He had found a nice little FinTech start-up with a really neat Open API capability which could be used by the bank in days. But the Head Office retentive told him that they didn’t want to work with a third party and would have to develop it themselves instead.

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Fintech Data Analytics Course 333

Bank Innovation

JUNE 29, 2017

Knowing which startups to keep an eye on in fintech can be a full time job (for some, it is actually a full-time job), especially as more and more of them launch, get funding, and partner up with banks. Take a look at the seven startups Bank Innovation is watching this month below: bonify Berlin […].

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blockchain Payments Innovation Fintech 373

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Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Payments Dive

JUNE 9, 2017

As loyalty programs have expanded to include more emotional benefits, they have seen the value associated with meeting a consumer's needs. Now companies are competing for customer relationships rather than customer memberships.

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Meeting Company 303

PYMNTS

JUNE 21, 2017

To say that the retail industry is going through a minor transformation right now would be an understatement. While several store closings and bankruptcy filings have been reported over the past year, the retail news cycle hasn’t exactly painted an inspiring image for the future of retail. Moving into the digitally driven age, retailers are looking for new and meaningful ways now more than ever to engage, maintain and retain consumer attention.

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social media Retail Branding Innovation 195

Insights on Business

JUNE 14, 2017

The worldwide banking industry experienced profound challenges during the Great Recession of 2008-2009. While the global economy has improved, the pressure on banks is unabated. Pressures stem from a myriad of sources: competition from fintechs; unrelenting regulatory environment; associated costs of compliance (or non-compliance!); increasingly sophisticated security threats; and, most recently, shifting customer expectations driven in large part by millennials.

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Marketing social media Millennials Customer Experience 156

Bobsguide

JUNE 5, 2017

Security is one of the biggest reasons why banks exist. According to recent research from Capgemini, 83 per cent of consumers trust banks and insurers when it comes to handling their data. However, this trust can be lost instantly if an incident takes place. So while banks and financial services.

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Security Data 124

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As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

Lending

Chris Skinner

JUNE 26, 2017

It was exactly 50 years ago today that the world’s first ATM was unveiled at a Barclays branch in Enfield, London. As a tribute to the golden anniversary, Barclays has transformed the modern-day Enfield cash machine into gold. Today, more than half of UK adults use an ATM at least once a week. Barclays Bank unveiled its first cash machine in the UK in 1967.

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Bank Innovation

JUNE 8, 2017

When talking about machine learning algorithms, Amazon definitely comes to mind. The e-commerce giant has (arguably) the most sophisticated ML toolset around that is uses for drone deliveries, online tailors, or its AWS offering. Turns out, Amazon’s lesser known operation – small business lending – is also powered by machine learning, Bank Innovation has learned. […].

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Lending Tools Operations Innovation 373

Payments Dive

JUNE 29, 2017

Every retailer and restaurant is going mobile or has gone mobile but a successful strategy to meld it with the physical customer experience takes work. Lots of work.

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Customer Experience Mobile Strategy Retail 282

PYMNTS

JUNE 29, 2017

There’s a lot more to running a restaurant than making good food and serving it with a smile — and no, we don’t mean listing the menu on GrubHub, UberEats or OpenTable. Restaurants have to follow regulations set by the food and health administrations, such as cleanliness guidelines and storing various foods at specific temperatures. It can be a lot for one owner to track, especially owners of multiple establishments or franchise locations.

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System Austin Guidelines Texas 193

Advertiser: Data Robot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

Marketing

Payments Source

JUNE 14, 2017

The global push to expand financial inclusion takes many paths, based on the challenges—and unique market advantages—in countries where vast portions of the population lack access to modern banking services.

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Mobile Marketing Payments 121

Bobsguide

JUNE 25, 2017

Financial organisations face a barrage of threats from a range of different sources online. There is no doubt that the industry is a prime target for threat actors ranging from cybercriminals, to hacktivists, to nation states. In response, financial organisations should prioritise and implement.

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National Online Industry 123

Chris Skinner

JUNE 8, 2017

I sit on the judging panel for the FinTech 50, now in its fifth year, and the final list was revealed yesterday. Here they are: FinTech50 2017 list unveiled, including 24 new businesses Women leaders feature, with almost 20 percent of The FinTech50 having a female founder or CEO UK companies continue to dominate / German, Swiss and Irish FinTechs make strongest ever showing Other trends include the rise of AI, partnerships between FinTechs, and M&A as banks acquire market-leading challenger

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Fintech Innovation Trends Branding 306

Bank Innovation

JUNE 7, 2017

Stop with the fees already. P2P services continue to grow in popularity—no surprises there. But, there remains a segment of the population that’s refraining from downloading such services, and, one of the top reasons is a stalwart consumer unwillingness to pay fees, according to the recent Fiserv Consumer Expectations and Experiences survey. The most common […].

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Survey Payments Mobile 368

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Trellis is a state trial court research and analytics platform that provides Real Estate Professionals (Buyers, Foreclosure, Loan Modification, etc.) with LEADS on Pre-Foreclosures, Lis Pendes, Distressed Assets and more — to help uncover **new** opportunities and grow their business. The process is quick and easy — and all in real time. Trellis will supply you with a link to the relevant dockets, a Leads sheet and access to its UI where applicable.

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