June, 2022

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Savvy banks look to AI to regain customers’ trust

Accenture

The pandemic has shown us the dangers of putting efficiency above all else. Systems and processes, at organizations around the world, that were tuned close to perfection were upended when an unexpected catastrophe struck. Human ingenuity and empathy came to the fore in crafting a multitude of responses to the calamity. Now as we emerge…. The post Savvy banks look to AI to regain customers’ trust appeared first on Accenture Banking Blog.

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Becoming a “Bahama Mama” Crypto-Style: A Closer Look at The Digital Asset Landscape in The Bahamas

Perficient

Members of Perficient’s Digital Asset Team have advised followers in multiple online articles about the digital asset revolution and relevant regulations affecting the same in the United States. Some of these online articles can be found here: OCC Provides Roadmap for National Banks and Savings Associations To Conduct Crypto Activities – Perficient Blogs.

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PayPal changes up its pricing

Payments Dive

In a move that could increase or decrease charges for merchants, the company said it aims to better distinguish between personal and commercial payments on its system.

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2022 Best Community Banks to Work For Award

Independent Banker

Be recognized as one of community banking’s best employers. In a tight labor market, companies need to do all they can to attract and retain the best and brightest. ICBA Independent Banker ‘s Best Community Banks to Work For award is your chance to show job hunters and current staff why your community bank is an unbeatable place to build a career.

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Managing Default Rates: A Balancing Act in a Multistate Lending Environment

Unlock the secrets to optimizing returns while navigating complex state regulations. With this webinar, gain exceptional insights from industry leaders, each with vast experience and expertise in commercial lending. They will delve into critical aspects of managing default rates in today’s dynamic lending landscape, including the formidable task of managing default rates across diverse states, each with its own legal intricacies and restrictions.

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Why You Shouldn’t File Income Tax Returns Earlier Than June 1st

BankBazaar

Always file your ITR promptly? Looking to file your ITR before June? Hold your horses. Here’s why you shouldn’t. Are you the sort of person that rushes to file their income tax return as early as possible so that it’s done and dusted? Are you very proud of that gold certificate the income tax department sent you for timely filing? So, if you’re mulling filing your returns before June, you might want to reconsider after reading this.

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European banks gain vital edge in race to the cloud

Accenture

European banks are starting to overcome the obstacles that slowed their shift to cloud computing. And in the race to recover lost ground, they can learn from the experiences of their counterparts in the US and Asia. One of the biggest lessons European banks need to take to heart is the importance of selecting the…. The post European banks gain vital edge in race to the cloud appeared first on Accenture Banking Blog.

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Justice Department announces settlement with Meta (formerly Facebook) to resolve alleged FHA violations arising from Meta’s targeted advertising system

CFPB Monitor

The Department of Justice announced that it has entered into a settlement with Meta Platforms Inc., formerly known as Facebook Inc., to resolve allegations that Meta engaged in discriminatory advertising in violation of the Fair Housing Act (FHA). The proposed agreement was filed in a New York federal district court simultaneously with a complaint alleging that Facebook’s housing advertising system discriminated against Facebook users based on their race, color, religion, sex, disability, famil

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Startup Metropolis snags $167M to scale

Payments Dive

Metropolis Technologies, which uses computer vision and machine learning for parking payments, plans to use the funding to scale, aiming to hire 500 workers by the end of the year.

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Who were ICBA’s Top Lenders of 2022?

Independent Banker

The Peoples Bank helped the Jones family of Legacy Dairy in Hiseville, Ky., relaunch their business. From left, Ally Jones; bank chairman, president and CEO Terry L. Bunnell; and Doug, Genelle and Jagger Jones. Photo by Linkes Photography. Last year, community bank loan producers were faced with both record-low interest rates and a glut of deposits.

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The ROI of Business Lending Platforms

Financial institutions continue to look to quantify the impact of new technologies. Meanwhile, business lending technologies have grown more popular in the industry. However, understanding the impact of said technologies means understanding how to increase your revenue while decreasing your costs. This is key for the growth of your organization. Biz2X created this eBook to analyze the ROI of business lending platforms and learn about the short-term and long-term benefits of said platforms.

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Know Your Rights! Credit Card Billing Rules from July 1st, 2022

BankBazaar

Here’s everything you need to know about Credit Card billing, effective from July 1st, 2022, as defined by the RBI’s guidelines around Credit and Debit Card issuance released in April. On April 21 st , 2022, India’s central bank, the Reserve Bank of India, released a new set of guidelines pertaining to the issuance of both Credit Cards and Debit Cards in India.

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Market Commentary: Week of June 6, 2022

SWBC's LenderHub

Last Week. It was another wild rollercoaster ride for the financial markets in the holiday-shortened week as equities, corporate debt, and risk-free rates reminded me of Evelyn Cross (Faye Dunaway) in the 1974 classic, Chinatown, “Hard landing, soft landing, worst is over, still more to come, long rates capped, still have a long way to run, etc.”.

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New ESG laws will force big changes on banks

Accenture

Banks in Europe need to prepare for the biggest set of regulatory changes since the aftermath of the 2008 global financial crisis. They’ll soon have to comply with sweeping sustainability rules drafted by national governments and financial services regulators. The impact of the proposed sustainability requirements will be one of the major forces shaping the….

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CFPB issues request for information on relationship banking and customer service

CFPB Monitor

The CFPB has issued a request for information (RFI) that seeks comments from the public “on what customer service obstacles consumers face in the banking market, and specifically what information would be helpful for consumers to obtain from depository institutions pursuant to section 1034(c) of the Consumer Financial Protection Act.“ Section 1034(c) requires depository institutions subject to CFPB supervision (i.e. those with more than $10 billion in assets) to provide timely responses to cons

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Card fees: the price hike nobody is talking about

Payments Dive

"The Visa-Mastercard duopoly controls about 80% of the market share, allowing them to raise fees indiscriminately and with no formidable opposition," contends Doug Kantor, general counsel for the National Association of Convenience Stores.

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How AI can empower greater innovation

ATM Marketplace

While the use of artificial intelligence has grown throughout several industries in recent years, there is still a great deal of mystery and the "fear of the unknown" surrounding AI. Panelists at the ICX Summit addressed this topic head on.

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5 Things My Father Taught Me About Money

BankBazaar

Learning how to manage finances is a lifelong process. Here are five dad-approved tips to help you manage your money better! Let’s face it, financial advice from fathers is usually beneficial. My grandfather had seven sons, the third of whom was my father. Obviously, growing up in such a large family was not easy. My grandparents, on the other hand, did an excellent job of preparing seven young boys for life. . ?

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Climate and capital: some outstanding issues

BankUnderground

Marco Bardoscia, Benjamin Guin and Misa Tanaka. There is a lively debate about whether and how capital regulations for banks and insurers should be adjusted in response to climate change. The Bank of England will host a conference later this year to discuss the points in favour of and against adjustments to the regulatory capital framework to take account of climate-related financial risks.

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Value-Driven AI: Applying Lessons Learned from Predictive AI to Generative

Speaker: Data Robot

Enterprise AI maturity has evolved dramatically over the past 5 years. Most enterprises have now experienced their first successes with predictive AI, but the pace and scale of impact have too often been underwhelming. Now generative AI has emerged and captivated the minds and imaginations of leaders and innovators everywhere. Join our DataRobot experts to reflect on lessons learned from helping hundreds of enterprises grow their AI maturity over the past 5 years.

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How to manage risk for a successful implementation

Accenture

The technology behind lending systems has advanced significantly in recent years, and commercial banks are keen to take advantage of those advances and improve their processes to unlock the value that modern systems can provide. Over the past five years, a majority of large banks have either replaced their servicing system or are considering an…. The post How to manage risk for a successful implementation appeared first on Accenture Banking Blog.

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CFPB issues order terminating Upstart no-action letter

CFPB Monitor

The CFPB issued an order last week terminating the no-action letter issued to Upstart Network, Inc. on November 30, 2020 for a 36-month term (NAL). The NAL was essentially a renewal of the no-action letter issued to Upstart in September 2017, which was the first no-action letter issued by the CFPB. The NAL was issued in connection with Upstart’s automated model for making underwriting and pricing decisions on applications by consumers for unsecured, closed-end loans.

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BNPL extends to gas, groceries

Payments Dive

Buy now-pay later providers have made their financing services more available for everyday purchases, offering consumers a tool to deal with inflation.

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Bank Customer Experience panel examines metrics for banking success

ATM Marketplace

Financial institutions often ask whether they can get a good return on investment from branches. However, one key issue is that banks may not be measuring what is really important: return on customer experience. A panel, "The Importance of Measuring What Matters," at the upcoming Bank Customer Experience Summit, tackles the issue head on.

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Banking on Loyalty: Holistic Financial Advice for Unparalleled Business Growth

Speaker: Joe Buhrmann, MBA, CFP®, CLU®, ChFC® Senior Financial Planning Practice Management Consultant eMoney Advisor

During an era of evolving consumer preferences, the banking sector is undergoing a profound shift. As customers continue to broaden their perspectives, banking professionals must support their customers' financial wellness by providing holistic financial advice that aligns with individual goals and circumstances. Without adapting, financial institutions will find that loyalty may crumble amid uncertainty.

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UK mortgage lenders told they can scrap affordability rule for buyers

TheGuardian

Bank of England feels other measures will play stronger role in guarding against household debt Lenders will no longer have to check whether homeowners could afford mortgage payments at higher interest rates after the Bank of England ditched a rule originally designed to avoid another 2007-style credit crunch. The rule, introduced in 2014, was intended to make sure borrowers did not take on more debt than they could afford, and potentially “amplify” an economic downturn and put financial stabili

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Booming entrepreneurship during the Covid-19 pandemic

BankUnderground

Saleem Bahaj, Sophie Piton and Anthony Savagar. Recessions typically discourage entrepreneurs from starting new businesses. During the Great Recession, a ‘generation’ of start-ups went missing which contributed to a slow recovery in employment. Two years after the pandemic started, evidence for the UK suggests a very different story: the pandemic inspired many entrepreneurs to start new businesses and this supported the recovery in employment.

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Why money in the metaverse is a huge opportunity for banks

Accenture

You can divide the history of money into five epochs, with each creating a new paradigm for the exchange of value. We are about to enter the next one—and it might just mean that the idea of money will come full circle. Direct exchange of the goods being traded is the oldest form of value…. The post Why money in the metaverse is a huge opportunity for banks appeared first on Accenture Banking Blog.

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When it’s time to invoke the succession plan

ABA Community Banking

Experiences like Northwest Bank’s are not unprecedented—and sudden death is not the only incident that can rock an organization’s world and trigger the succession plan. The post When it’s time to invoke the succession plan appeared first on ABA Banking Journal.

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From Complexity to Clarity: Strategies for Effective Compliance and Security Measures

Speaker: Erika R. Bales, Esq.

When we talk about “compliance and security," most companies want to ensure that steps are being taken to protect what they value most – people, data, real or personal property, intellectual property, digital assets, or any other number of other things - and it’s more important than ever that safeguards are in place. Let’s step back and focus on the idea that no matter how complicated the compliance and security regime, it should be able to be distilled down to a checklist.