March, 2022

Payment Products – 14 Ways Banks Will Make Money

South State Correspondent

In the future, banks will make money on payment products by DELAYING settlements. That vision is ironic considering financial institutions are spending billions of dollars moving payments from one to three-day settlement to real-time.

How does Gen Z feel about credit cards? It's complicated.

Payments Dive

Each generation has approached credit differently; Gen Z is no exception. As they turn toward credit cards, industry analysts say these consumers are likely to keep card companies on their toes

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Is “tap on phone” the next big thing in payments?


There’s a buzz in the payments industry following Apple’s announcement that it will enable “tap on phone” on its devices. Let’s take a closer look at this opportunity and why everyone is talking about it. What is it?

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The ICBA 22/23 executive committee is all in

Independent Banker

Photos by Chris Williams. From credit union overreach to onerous overregulation, the 2022/23 ICBA board of directors has plenty on its to-do list.

Powering Personalization Through Customer Data

Finding the right CDP can help unlock the value of your customer data. This eBook offers guidance on choosing, deploying, and utilizing a CDP, along with a case study on how one bank put data into action to forge stronger connections with customers.

Keep Ukraine’s media going

Daily Fintech

Unless you have been living under a wonderful rock that only lets in adorable cat videos, you will have noticed the war in Ukraine.

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Brand Differentiation – How One Bank Is Producing 132% Profit Growth

South State Correspondent

If your bank struggles to create a clear value proposition and brand differentiation, then we have a case study for you. In December 2021, a Brazilian bank, Nubank, went public in the U.S. and became the most valuable bank in Latin America. Their secret – fanatical customer service.

Russia pivots to UnionPay for payments alternative

Payments Dive

With Russia shut out of U.S. and EU payment infrastructures, the country is pivoting to alternatives such as China's UnionPay card system and other channels that may take its trade and commerce through China

Shift to green could be worth trillions for banks


It’s important but not critical. That’s been the dominant narrative around sustainability. Until now, that is. There seems to be a definite shift to changing this narrative, a shift that could be worth trillions of dollars to the banking industry.

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Brad M. Bolton: Advancing our communities

Independent Banker

Photo by Chris Williams. My bank’s tagline is ‘Where dreams meet solutions,’ and it serves as my guiding inspiration at the bank and, now, at the national level. As community bankers, our customers depend on us to keep their dreams alive.

Digitally Transforming the Engagement Experience for Financial Institutions

Customer experience has become a key differentiator. Learn how to launch your digital transformation by incorporating two customer experience trends into your digital transformation strategy: self-service & personalization.

This Week in Fintech ending 25 March 2022

Daily Fintech

This week our experts brought you the following insights based on their experience as investors, entrepreneurs & executives.

Online/Digital Account Opening: A Bridge and A Moat


Offering Digital Consumer and Commercial Accounts Benefits Financial Institutions Banks and credit unions that enable online/digital account opening win new customers and members and retain existing ones. . Would you like other articles like this in your inbox?

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Using The OODA Loop For Faster Bank Decision Making

South State Correspondent

The OODA Loop is a decision-making framework that we have found increasingly helpful to solve a variety of problems and give leaders a methodology for making decisions quickly. The concept was developed by Air Force Colonel John Boyd, one of the great strategists of modern times.

New BNPL study raises concern about 'debt spiral'

Payments Dive

Some consumers are charging buy now-pay later installment payments to their credit cards, and that should serve as a "warning flag" to regulators, said three economists who authored the research paper

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The New 7 Facts on Housing Interest Rates and What Banks Can Do About It

The CRE multifamily sector has created tremendous momentum that won’t be slowed by interest rate hikes. Check out the facts right here!

Why banks need to tap into the power of belonging


Attending the awards ceremony last October for American Banker’s Most Powerful Women in Banking was an unforgettable experience. Not only was this the first in-person event I’d attended in months; more importantly, it was a celebration of how far women have come in banking.

Rebeca Romero Rainey: Stories worth telling

Independent Banker

Photo by Chris Williams. This Community Banking Month, I invite you to try something new to spread your story. Share a new development, community project or initiative. As community bankers, we know relationships matter.

3 Ways to Optimize Digital Marketing for Banking | FinTalk

Strategically Speaking

“Should you treat all of your customers or members the same way?”. I was listening in on a training session for tellers and customer service representatives when the trainer tossed that very question out to the attendees, sparking a lively discussion. Yes,” came the instant reply.

6 Key Components That All Loan Administration Software Should Have


Loan administration is a critical element for the safety and soundness of an institution. While the sophistication of loan administration software will depend on the size of the institution and the complexity of its portfolio, some functions should be integrated: 1.

The Threat That Could End Community Banking & What To Do About It

A critical risk now facing community banks from the technology world and how to solve it.

Relationship Pricing is Key to Performance

South State Correspondent

Community banks pride themselves on superior customer service. Approximately 90% of all community banks believe that they provide an above-average level of customer service (of course, the math cannot work that way, as half of all banks should be providing a below-average level of customer service).

Congress mulls a different digital dollar

Payments Dive

While talk of a digital dollar has mainly focused on creation of a central bank digital currency through the Federal Reserve, a group of House Democrats on Monday proposed legislation that pivots in a different direction, creating an electronic dollar through a new program administered by the Treasury Department.

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Bold banks can grow by shattering the value chain


There are times when you have to break something apart in order to make it better. For banks, it’s time to break down the traditional value chain and replace it with a more future-friendly set of business models.


Kentucky banks stand tall

Independent Banker

Chris Vogt of the Wisconsin Badgers NCAA basketball team presents an anonymous donation to First Kentucky Bank officials.

How to Choose the Best Automated Documentation System for Commercial Loans

Not all automated loan doc prep solutions are created equal. That is why we have put together a checklist to help you evaluate potential partners and find the best-automated documentation system for your requirements and needs.

5 Best Practices for Adhering to UDAAP Regulations

SWBC's LenderHub

Are you 100% sure that your employees have the necessary compliance and regulatory training in order to mitigate the risk of fines and to protect your financial institution and its borrowers? Regulations & Compliance

Top 10 Regulatory Topics NBFIs Should Prepare for in 2022


Expert insights on 10 regulatory topics that NBFIs should consider this year Review this list of what regulators are looking for in 2022 to help your NBFI pass exams with flying colors. You might also like this whitepaper on combatting domestic terrorism financing DOWNLOAD .

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March Jobs Report Not Likely to Move Markets

South State Correspondent

March Jobs Report Not Likely to Move Markets. To the surprise of nobody who’s been paying attention, the feel good news around peace talks yesterday has dissipated today as Russian military activity suggests no real pull back, but rather a feint to buy some time.

CFPB's Chopra blasts potential card hikes

Payments Dive

In a rare TV appearance, the director of the Consumer Financial Protection Bureau said that the payments industry isn't competitive enough and that fee hikes by the big card companies would add "insult to injury" at a time of inflation.

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The 5 Stages of Account-Based Marketing — and How to Win Them All

Successfully complete the five stages of ABM: define, identify, engage, convert, and connect. We’ll show you how to create a unified system with your sales team to help them land more qualified opportunities and connect with prospects like never before.