March, 2025

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7 Steps to Define a Data Governance Structure for a Mid-Sized Bank (Without Losing Your Mind)

Perficient

A mid-sized bank I was consulting with for their data warehouse modernization project finally realized that data isn’t just some necessary but boring stuff the IT department hoards in their digital cave. It’s the new gold, the ticking time bomb of risk, and the bane of every regulatory report that’s ever come back with more red flags than a beach during a shark sighting.

Data 221
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Increasing Customer Cumulative Lifetime Value Through Lending

South State Correspondent

In a previous article ( HERE ) we discussed how a portfolio of commercial loans with various expected average lives resulted in different net present value (NPV) of income over a ten-year period. Our analysis shows that an average community bank can expect $9.7mm NPV of income (about 1% ROA) on a $100mm loan portfolio when the average loan life is seven years, versus only $5mm NPV of income (about 0.50% ROA) on the same portfolio where the average loan life is 2.3 years (both portfolios measured

Lending 195
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Senate votes to overturn CFPB big tech rule

Payments Dive

The Senate backed a resolution to overturn a Consumer Financial Protection Bureau rule that gave the agency oversight of big tech companies offering payment tools.

Tools 541
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Rate of UK shop closures expected to rise after budget tax changes – report

TheGuardian

More than 12,800 stores shut in 2024, down on 2023, but extra costs expected to take toll this year, study suggests The UKs high streets are expected to empty out at a faster pace this year as extra costs imposed on businesses by Rachel Reeves are blamed for shops closing and a slowdown in chain store openings. The rate of store closures is forecast to rise again as a result of the chancellors tax-raising budget last October, after a slowdown to 10 a day last year from 13 a day in 2023, accordin

Taxes 108
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Stop Identity Fraud Before It Starts: The Verification Method That Works

Identity fraud costs businesses billions as fraudsters create perfect fake IDs that fool traditional verification methods. Visual inspection and OCR technology fail because modern fakes are nearly undetectable to human eyes and basic scanning. Even machine learning struggles with lighting, focus, and sophisticated counterfeits. The shocking truth: most verification only checks what you can see, ignoring the authoritative data hidden in ID barcodes.

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What can 40 years of data on vacancy advertising costs tell us about labour market equilibrium?

BankUnderground

Michal Stelmach , James Kensett and Philip Schnattinger Economists frequently use the vacancies to unemployment (V/U) ratio to measure labour market tightness. Analysis of the labour market during the current inflationary period often assumes the V/U ratio is constant and compares this measure with a supposed pre-2019 equilibrium. However, the V/U ratio has trended upwards over recent decades.

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Unveiling the Future: 5 Key Trends Shaping Financial Services in 2025

Perficient

The financial services sector is experiencing transformative changes driven by technological advancements and innovative trends. We are witnessing the integration of AI, the rise of hyper-personalization, and the adoption of advanced digital platforms, all of which are revolutionizing operations and client interactions. Additionally, the emergence of embedded finance and an increased focus on regulatory compliance are compelling financial institutions to continuously adapt and innovate.

Trends 221
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Use This 5S Framework for Solving Strategic Challenges in Banking – Part I

South State Correspondent

Banks face a big set of challenges ahead. To gain a competitive advantage, having an effective and efficient systematic approach that is repeatable and can be part of your bank’s culture would be helpful. In this article, we provide a five-step AI-enabled process that will help your bank with solving strategic challenges. 5S Framework Overview for Solving Strategic Challenges The “4S” problem-solving framework is largely attributed to authors Garrette, Phelps, and Sibony in the

Examples 221
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Swipe fee foes find legislative support in almost a dozen states

Payments Dive

The battle to curb interchange fees has migrated from Illinois across the nation, with bills in 11 states seeing robust lobbying.

Illinois 439
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JP Morgan’s ‘sustainable’ funds invested £200m in mining giant Glencore

TheGuardian

Backing of Glencore angers campaigners who have highlighted firms environmental breaches in South Africa One of the worlds biggest banks, JP Morgan, has promoted environmental and sustainable funds to customers which have invested more than 200m in the mining giant Glencore, it can be revealed. Ethical investing has become big business for JP Morgan and other financial giants, with worldwide sustainable investing expected to surpass $40tn by 2030.

Industry 140
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Why Tech-Forward Tax and Accounting Firms Have the Inside Track to the Future

Speaker: Joe Wroblewski, Sales Engineer Manager

Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te

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Alkami to Acquire MANTL: So What?

Gonzobanker

Digital banking solution provider Alkami has announced it will acquire account opening solution provider MANTL for $400 million. Here’s my 5-point gut take on the deal Deposit origination: Job #1. Ron Shevlin’s Whats Going On in Banking research shows deposit gathering is still the #1 challenge for banks while new member growth (requiring deposit accounts) is the #1 challenge for credit unions.

UX 88
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How to prevent internal fraud at your bank or credit union

Abrigo

How to prevent internal fraud at your bank or credit union Of the many fraud risks banks and credit unions face, one of the most costly comes from within the institution itself. Employees in positions of trust may manipulate accounts, conceal information, or abuse their authority for personal gain. Learn how to prevent internal fraud in banks and credit unions.

Fraud 195
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Efi Pylarinou, Top Global Tech Thought Leader On FinTech

Perficient

In the latest episode of the “What If? So What?” podcast, Jim Hertzfeld had the pleasure of speaking with Efi Pylarinou, a renowned FinTech expert, speaker, and author of The Fast Future Blur. Efi shares her journey from Wall Street to becoming a leading voice in financial technology and innovation. The conversation covers a wide range of topics, including the concept of everywhere banking, the impact of AI, and the future of financial services.

Fintech 221
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Banking Leadership – How to Be The Banker That Everyone Wants to Work For

South State Correspondent

With 80+ acquisitions that make up our Bank, we have a strong collection of leaders that we have assimilated. These leaders have risen to the top of their previous organization and proven their value to the market by having a successful sale of their bank thereby quantifying the definitive value creation. They have proven to not only be a solid cultural fit for our organization but have also produced impressive results within our larger Bank.

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Case Study: Anchor Loans Cuts Doc Prep Time by 90% with GoDocs Automation

Anchor Loans, one of the nation’s top private lenders, turned to GoDocs to modernize its document preparation process and keep pace with growing loan volume. By automating doc generation and integrating seamlessly with internal systems, Anchor Loans drastically reduced prep time and minimized risk—without adding headcount. Learn how GoDocs helped Anchor Loans begin finalizing loan packages in just minutes, enabling faster, more scalable lending with real-time compliance across 48 states.

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Digital payments to exceed $33.5 trillion by 2030: report

Payments Dive

Consumers are predicted to rely less on debit and credit cards and turn more to mobile wallets in the coming years, a Worldpay report predicts.

Report 440
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Pay soars at Barclays and HSBC after end of UK banker bonus cap

TheGuardian

One HSBC banker was paid up to 16.6m in 2024 while figure at Barclays was 14.8m after loosening of pay rules The demise of the UK banker bonus cap has sent pay soaring at Barclays and HSBC where the highest-paid bankers have received their biggest payouts since at least 2014. Analysis of pay documents released this month shows payouts for their most expensive staff surged more than 50% to nearly 20m (16.6m) last year, after the banks took advantage of looser pay rules and allowed staff to be pai

Analysis 112
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Practical AI Use for Community Banks

Jeff For Banks

Minnesota banker Andy Schornack posted the below memo on X that he was going to send to his staff. It was generated by X Grok AI tool and he had not edited or sent it yet. But I thought it so interesting and practical that I wanted to share it with my readers, with Andy's consent. I edited minor things for clarity. Leveraging Microsoft Copilot for Growth and Excellence at Security Bank & Trust Company Prepared by: [Your Name], CEO Date: [Date] Introduction: A Transformative Opportunity for S

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Writing Effective Credit Memos Efficiently

Abrigo

This article covers these key topics: The importance of well-crafted credit memos Effective credit memos are clear Concise credit memos speed decisions Focus on providing relevant repayment and credit risk info Best practices for writing a credit memo Done right, a credit memo supports sound credit decisions and tells a clear, fact-based story that stands up to scrutiny months or years later.

Analysis 195
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Live Demo - Supercharge your Month End Close

Automation generally supercharges any process and brings its value to the forefront. See how infusing automation such as ART (our month-end close solution), into your close can get you to the next level of closing. We will share a live demo of SkyStem's solution, ART and share the key elements of month-end close automation. Through ART, we'll take a look at: What month-end close automation entails Which process steps can and should be automated Benefits of achieving process automation, and Why i

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Perficient Recognized for Salesforce Expertise: Helping Businesses Thrive

Perficient

Keeping up with the ever-evolving Salesforce ecosystem can feel overwhelming. New features, best practices, and technologies emerge constantly, making it tough to know where to focus. Thats where independent research from trusted industry analysts comes inhelping businesses identify top-performing partners that drive real results. Were excited to share that Perficient was recently recognized by a leading global technology research and advisory firm as a standout Salesforce ecosystem partner in t

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You Need to Understand These Reasons for Bank Consolidation

South State Correspondent

By 1985, the banking industry had radically changed. Consolidation among financial institutions started to occur at a pace never seen before, a pace that continues to this day. Understanding the drivers of banking consolidation is imperative when managing bank performance. In this article, we break down the lessons from this long-term trend. In 1985, there were 14,417 FDIC banking charters.

FDIC 195
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Block takes on payday lenders with Cash App

Payments Dive

The company says new consumer loans to be made by its Square unit through the digital wallet are a less expensive alternative to predatory short-term financing.

Company 417
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Banks aim to reverse crunch appeal court victory for car buyers

TheGuardian

Fears of a 44bn compensation bill over dealer commissions has prompted a high-profile appeal, which will be heard this week British lenders are heading to the supreme court this week as they try to overturn a ruling that has propelled the car finance scandal to new heights, triggering government intervention and prompting fears of a 44bn compensation bill.

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Leverage Trellis Court Data To Identify More Investment Opportunities

Finance teams find Trellis to be particularly effective in conducting comprehensive due diligence on both individuals and businesses. With our court data solution, financial experts can access critical litigation insights, making it an invaluable resource for informed decision-making in the financial sector.

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How UX/UI Drives Growth for Credit Unions

SWBC's LenderHub

Why UX/UI is more than just a design choice For credit unions and financial institutions, providing excellent customer service has always been a priority. However, in todays digital landscape, the way members interact with financial services is evolving rapidly. The quality of these interactions whether through mobile apps, online banking, or payment platforms determines whether members remain engaged, satisfied, and loyal.

UX 78
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Protecting customers from disaster fraud: What financial institutions need to know

Abrigo

Protecting customers from disaster fraud In the aftermath of hurricanes, wildfires, floods, and other natural disasters , vulnerable communities often see an uptick in disaster fraud schemes designed to steal personal information or relief funds from would-be donors. As trusted financial partners, banks and credit unions play a critical role in helping customers recognize and avoid these scams.

Fraud 195
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Efi Pylarinou, Top Global Tech Thought Leader On FinTech

Perficient

In the latest episode of the “What If? So What?” podcast, Jim Hertzfeld had the pleasure of speaking with Efi Pylarinou, a renowned FinTech expert, speaker, and author of “ The Fast Future Blur. Efi shares her journey from Wall Street to becoming a leading voice in financial technology and innovation. The conversation covers a wide range of topics, including the concept of everywhere banking, the impact of AI, and the future of financial services.

Fintech 221
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6 Steps To Be a Better Trusted Advisor During This Trade War

South State Correspondent

There have been few times in modern memory when small businesses and middle market companies faced so much uncertainty in the market. With recent DOGE government spending cuts, escalating trade tensions, immigration reform, and the implementation of tariffs, U.S. businesses find themselves navigating complex economic waters. This week, for example, is a critical time to help clients as a trusted advisor leverage lines of credit to move supplies and purchases forward, potentially avoiding the hig

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.