Perficient

FEBRUARY 27, 2025

As we progress through 2025, the banking industry is set for substantial transformation driven by several key trends. Digital transformation will remain a powerful force, with advancements in AI and machine learning enabling unparalleled operational efficiencies and hyper-personalized customer experiences. Banks will look to transform the way they do business by moving beyond their walls with the maturing of open banking and embedded finance.

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Banking Trends Trends Digital Banking Customer Experience 221

Payments Dive

FEBRUARY 3, 2025

The findings of a J.D. Power survey indicate that merchants are passing the cost of swipe fees onto customers, even though they’re lowering consumer satisfaction with the transaction.

Cards 432

Cards Survey 432

Abrigo

FEBRUARY 26, 2025

Banks & credit unions recognize the importance of new deposits After years of consistent deposit growth, financial institutions have faced a shift recently, with deposits declining since 2022. How can they attract and retain new depositors? Strategies to help banks attract new deposits Banks and credit unions planning for 2025 agree that attracting and retaining deposits remains a top priority.

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Community Bank Community Strategy Analytics 195

South State Correspondent

FEBRUARY 26, 2025

We work with hundreds of community banks across the country that utilize forward rate locks to decrease risk, increase fee income, and stave off competition from national and regional banks. If your bank is not currently offering forward rate locks (in its various forms) to borrowers, you may be interested in how to incorporate such a tool to boost your banks performance.

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Management Community Bank Community National 195

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Accenture: Banking

FEBRUARY 25, 2025

The use of AI in the payments industry is not a new phenomenon. In fact, Accentures recent Payments Technology Reinvention Study shows that leading banks are already investing significantly in AI and generative AI and have managed to automate 40% of manual tasks in their payments business. Advancements in speech recognition, image generation and machine The post Unlocking the value of generative AI in commercial payments appeared first on Accenture Banking Blog.

Payments 195

Payments Study Industry Management 195

Jeff For Banks

FEBRUARY 12, 2025

Online account opening remains the wild west for most community banks. In so many strategy sessions, I hear from bankers that it is a bust. They get more fraudsters than customers. This was the background as I attended Bank Director's Acquire or Be Acquired (AOBA) conference. And naturally I was keenly interested in how to solve this problem, or even diagnose what exactly is the problem, for community banks and online deposit account opening, either retail or business.

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Online Community Ohio Community Bank 96

Payments Dive

FEBRUARY 27, 2025

Starting this summer, the Federal Reserve’s real-time payments system will let banks send payments up to $1 million, twice the amount of the existing limit.

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System Payments 470

Abrigo

FEBRUARY 28, 2025

Can your AML/CFT and fraud staff recognize these fraud typologies? The technology used to perpetrate financial crimes may be changing, but these common fraud typologies aren't going anywhere. This article covers these key topics: Why familiarizing staff with fraud typologies matters Common fraud schemes Fraud risk management best practices 3 Steps financial institutions can take to prevent fraud Why familiarizing staff with fraud typologies matters in 2025 In 2023, the Federal Bureau of Investig

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Fraud social media Training Community 221

South State Correspondent

FEBRUARY 19, 2025

Bankers love rules and formulas. Here are 20 banking rules that have served us well over the years. Use these and save yourself much time and stress. These hacks are a combination of rules and shortcuts that we use daily in our decision-making. We have tried to pick some non-obvious shortcuts that have historically produced impressive returns as we look back on them over our careers. 1.

Case Study 195

Case Study Study Strategy US 195

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Analysis

ABA Community Banking

FEBRUARY 20, 2025

In rural southeastern New Mexico, bank CEO and varsity bowling coach Ken Clayton often takes his team on 500-mile one-day roundtrips for bowling tournaments. For Clayton, that commitment to going the distance is also what community banking is about. The post Podcast: Bowling 300 on bank policy advocacy appeared first on ABA Banking Journal.

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Policies New Mexico Community Bank Community 105

TheGuardian

FEBRUARY 17, 2025

Chancellor had sought to prevent lenders caught up in commissions scandal being handed 44bn bill Rachel Reeves was dealt a fresh blow on Monday when her attempt to intervene in a high-profile supreme court case and curb a potential 44bn bill for lenders caught up in the car loan commissions scandal was rejected. Judges at the supreme court rejected the chancellors application, lodged last month , in which she urged them to avoid handing windfall compensation to borrowers harmed by allegedly secr

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Industry 111

Jeff For Banks

FEBRUARY 21, 2025

Ten years ago I wrote What's Your Well-Capitalized on these pages. It was in response to regulators persistently asking bankers the same question. Today, we have not done much about it because we have relied on that lazy space using the regulatory definition of well capitalized. Or at least regulatory expectation of it. I recently spoke at the American Bankers' Association Conference for Community Bankers regarding risk appetite statements in a presentation called Leave Nothing Unspoken.

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Capital Conference Tools Strategy 101

Payments Dive

FEBRUARY 25, 2025

The senate minority whip from Illinois plans to reintroduce the Credit Card Competition Act proposal in a bid to increase competition for Visa and Mastercard.

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Illinois Cards 423

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Automation is changing the game for commercial lenders, offering a clear path to competitive advantage in 2025. Rising costs, outdated workflows, and manual data entry slow growth and impact borrower satisfaction. Automation addresses these challenges, reducing costs, speeding up loan cycles, improving accuracy, and elevating borrower experiences. With market uncertainty easing, now is the time to act—waiting until loan volumes rebound leaves lenders unprepared and struggling to compete.

Lending

Abrigo

FEBRUARY 12, 2025

Banks & credit unions use technology to solve challenges AI today is the result of decades of research and development. In the same way, FIs have consistently leveraged data and technology to solve challenges and serve communities better. This article covers these key topics: The evolution of AI Lending: A legacy of data-driven innovation Generative AI in lending: The next frontier Abrigo's approach to AI Parallel journeys of AI, banking technology Artificial intelligence (AI) is often heral

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Lending Data Fraud Technology 221

South State Correspondent

FEBRUARY 12, 2025

In the 4 th quarter of 2024, commercial loan pricing has materially changed. The new administration with its lighter regulatory stance, the potential for tax relief and threat of higher inflationary has generated new optimism for credit, and new risk of higher rates. In this article, we quantify commercial loan pricing trends from our Loan Command data that will hopefully help community banks price more effectively and win more profitable business.

Trends 195

Trends Community Bank Capital Industry 195

BankUnderground

FEBRUARY 13, 2025

Danny Walker, Dong Lou, Gabor Pinter and Semih sl Government bond yields tend to drift higher in the days before monetary policy or data news in the UK. Over the past two decades this tendency which we label pre-news drift has pushed up on yields by 2 percentage points in total over that period. The drift concentrates in pre-news periods that coincide with the issuance of UK government bonds, which is more common than it used to be.

Policies 85

Policies Analysis Marketing Data 85

TheGuardian

FEBRUARY 28, 2025

US bank meant to send $280 but no funds were transferred despite fat finger mistake The US bank Citigroup credited a clients account with $81tn when it meant to send $280 before the fat finger error was caught. The mistake was spotted only after two employees had missed it, and a third employee rectified it 90 minutes after it was posted, the Financial Times reported.

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US Report 103

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Remote Deposit Capture (RDC) clients are more likely to use additional treasury services and maintain larger deposits. However, poor customer experiences—particularly if they delay deposits—can compel RDC clients to take their business elsewhere. This eBook makes the case for outsourcing RDC operations to a proven managed services partner. This approach helps Treasury Departments with limited resources provide excellent client experiences that result in higher retention and productivity rates.

Operations

Gonzobanker

FEBRUARY 13, 2025

Torture the data, and it will confess to anything. Ronald Coase It has been a while since anybody at Cornerstone has seen a strategic or IT plan that has NOT said, We will become more data-driven. Product design/pricing, investments, marketing strategies, and almost everything else require some sort of data element. However, financial institutions have found that they are facing a more complex environment for their data strategy every year.

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Data Management Strategy Study 78

Payments Dive

FEBRUARY 18, 2025

Bad actors contact consumers through social media and then persuade them to send money over payment platforms, a JPMorgan Chase payments executive said during a Payments Dive virtual event.

social media 387

social media Payments 387

Abrigo

FEBRUARY 20, 2025

This article covers these key topics: The central value of AI for banking Efficiency vs. effective: Why it matters Workflows and transforming processes with AI Additional elements for a successful AI strategy Taking your institution directly to best in class with the right AI strategy An AI strategy will unlock the greatest value for banks and credit unions when the strategy aims for bold, audacious goals rather than incremental efficiency gains.

Strategy 195

Strategy Compliance Data Tools 195

South State Correspondent

FEBRUARY 4, 2025

Many banks are doing an excellent job at embracing generative AI (Gen AI). However, not all have a specific Gen AI strategy, and they should make their journey more efficient. A quality Gen AI strategy aligns an organizations objectives, its use cases, and the delivery mechanism and metrics that measure business value. In this article, we highlight some Gen AI strategy insights for community banks and provide tools to help bankers advance their programs.

Community Bank 195

Community Bank Strategy Community Tools 195

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Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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BankUnderground

FEBRUARY 26, 2025

Kristina Bluwstein and Alba Patozi Measuring financial stability is very difficult. Measuring the effectiveness of policies affecting financial stability even more so. Not only is the objective of financial stability an elusive concept, but policies targeting financial stability are often complex, technical, and very slowly implemented. In spite of this, the usage of macroprudential tools in both advanced economies (AEs) and emerging market economies (EMEs) has more than tripled (Chart 1) over t

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System Policies Tools Marketing 72

TheGuardian

FEBRUARY 19, 2025

Bank moves climate targets from 2030 to 2050 and waters down environmental goals in plan for Georges Elhedery HSBC is delaying key parts of its climate goals by 20 years, while watering down environmental targets in a new long-term bonus plan for its chief executive, Georges Elhedery, that could be worth up to 600% of his salary. The London-headquartered lender said it had launched a formal review of its net zero emissions policies and targets which are split between its own operations and thos

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Policies Operations 111

William Mills

FEBRUARY 25, 2025

As we transition from 2024 to 2025, the banking industry continues to evolve, but theres still plenty of room for improvement. In the second installment of our client predictions blog series, we've gathered insights from industry leaders on the key areas that could see significant improvements in the coming year. Our clients share their thoughts on how banks can adapt and improve to meet the rising demands of both technology and customer expectations.

Meeting 73

Meeting Industry Technology Fintech 73

Payments Dive

FEBRUARY 6, 2025

A Treasury Department official sought to allay a senator’s concerns about DOGE staffers gaining access to the U.S. payments system, but sidestepped questions Tuesday. The issue escalated at a Wednesday hearing.

System 386

System Payments 386

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