February, 2025

article thumbnail

6 Digital Banking Trends for 2025

Perficient

As we progress through 2025, the banking industry is set for substantial transformation driven by several key trends. Digital transformation will remain a powerful force, with advancements in AI and machine learning enabling unparalleled operational efficiencies and hyper-personalized customer experiences. Banks will look to transform the way they do business by moving beyond their walls with the maturing of open banking and embedded finance.

article thumbnail

Third of U.S. small businesses add credit card surcharges

Payments Dive

The findings of a J.D. Power survey indicate that merchants are passing the cost of swipe fees onto customers, even though they’re lowering consumer satisfaction with the transaction.

Cards 432
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How banks attract new deposits in a competitive landscape

Abrigo

Banks & credit unions recognize the importance of new deposits After years of consistent deposit growth, financial institutions have faced a shift recently, with deposits declining since 2022. How can they attract and retain new depositors? Strategies to help banks attract new deposits Banks and credit unions planning for 2025 agree that attracting and retaining deposits remains a top priority.

article thumbnail

Using Forward Rate Locks to Win Customers and Manage Risk

South State Correspondent

We work with hundreds of community banks across the country that utilize forward rate locks to decrease risk, increase fee income, and stave off competition from national and regional banks. If your bank is not currently offering forward rate locks (in its various forms) to borrowers, you may be interested in how to incorporate such a tool to boost your banks performance.

article thumbnail

Stop Identity Fraud Before It Starts: The Verification Method That Works

Identity fraud costs businesses billions as fraudsters create perfect fake IDs that fool traditional verification methods. Visual inspection and OCR technology fail because modern fakes are nearly undetectable to human eyes and basic scanning. Even machine learning struggles with lighting, focus, and sophisticated counterfeits. The shocking truth: most verification only checks what you can see, ignoring the authoritative data hidden in ID barcodes.

article thumbnail

Unlocking the value of generative AI in commercial payments

Accenture: Banking

The use of AI in the payments industry is not a new phenomenon. In fact, Accentures recent Payments Technology Reinvention Study shows that leading banks are already investing significantly in AI and generative AI and have managed to automate 40% of manual tasks in their payments business. Advancements in speech recognition, image generation and machine The post Unlocking the value of generative AI in commercial payments appeared first on Accenture Banking Blog.

Payments 195

More Trending

article thumbnail

6 Digital Payment Trends Set to Transform 2025

Perficient

The rapidly evolving payments industry is driving industry leaders to adapt their strategies in response to emerging trends. As technology advances and consumer expectations shift, staying ahead of these trends is crucial for success. Payments Trend #1: AI-Driven Payment Innovations The landscape of payments and financial services in 2025 will be marked by groundbreaking innovations and user-centric designs powered by Generative AI (GenAI).

Trends 221
article thumbnail

FedNow boosts send option to $1M

Payments Dive

Starting this summer, the Federal Reserve’s real-time payments system will let banks send payments up to $1 million, twice the amount of the existing limit.

System 470
article thumbnail

Fraud typologies all financial institutions should know

Abrigo

Can your AML/CFT and fraud staff recognize these fraud typologies? The technology used to perpetrate financial crimes may be changing, but these common fraud typologies aren't going anywhere. This article covers these key topics: Why familiarizing staff with fraud typologies matters Common fraud schemes Fraud risk management best practices 3 Steps financial institutions can take to prevent fraud Why familiarizing staff with fraud typologies matters in 2025 In 2023, the Federal Bureau of Investig

Fraud 221
article thumbnail

20 of the Best Banking Rules

South State Correspondent

Bankers love rules and formulas. Here are 20 banking rules that have served us well over the years. Use these and save yourself much time and stress. These hacks are a combination of rules and shortcuts that we use daily in our decision-making. We have tried to pick some non-obvious shortcuts that have historically produced impressive returns as we look back on them over our careers. 1.

article thumbnail

Why Tech-Forward Tax and Accounting Firms Have the Inside Track to the Future

Speaker: Joe Wroblewski, Sales Engineer Manager

Automating time-consuming manual tasks can save your firm hundreds of hours–and thousands of dollars. But it can also have longer-lasting benefits, like helping you attract and retain the next generation of CPAs, and we don’t need to tell you how important that is amid the current generational staffing crisis in the tax and accounting profession. You'll want to save your seat for this new webinar with industry expert Joe Wroblewski, where we'll explore how to: Maximize ROI with Cost-Effective Te

article thumbnail

Supreme court judges reject Reeves’ motor finance intervention

TheGuardian

Chancellor had sought to prevent lenders caught up in commissions scandal being handed 44bn bill Rachel Reeves was dealt a fresh blow on Monday when her attempt to intervene in a high-profile supreme court case and curb a potential 44bn bill for lenders caught up in the car loan commissions scandal was rejected. Judges at the supreme court rejected the chancellors application, lodged last month , in which she urged them to avoid handing windfall compensation to borrowers harmed by allegedly secr

Industry 111
article thumbnail

Bottom-Up Capital Calculations

Jeff For Banks

Ten years ago I wrote What's Your Well-Capitalized on these pages. It was in response to regulators persistently asking bankers the same question. Today, we have not done much about it because we have relied on that lazy space using the regulatory definition of well capitalized. Or at least regulatory expectation of it. I recently spoke at the American Bankers' Association Conference for Community Bankers regarding risk appetite statements in a presentation called Leave Nothing Unspoken.

Capital 103
article thumbnail

5 Leading Digital Trends Shaping Wealth Management in 2025

Perficient

Driven by factors ranging from generational wealth transfer to technological advancements, Perficients Principal in Wealth and Asset Management, Gerardo Montemayor , provides valuable insights into the wealth management trends set to transform the industry in 2025. Wealth Management Trend #1: Hyper-Personalized Experiences With AI Driven by advancements in AI, big data, and machine learning, hyper-personalization is reshaping wealth management firms ability to tailor financial services based on

Trends 221
article thumbnail

Durbin to reintroduce credit card competition bill

Payments Dive

The senate minority whip from Illinois plans to reintroduce the Credit Card Competition Act proposal in a bid to increase competition for Visa and Mastercard.

Cards 423
article thumbnail

Case Study: Anchor Loans Cuts Doc Prep Time by 90% with GoDocs Automation

Anchor Loans, one of the nation’s top private lenders, turned to GoDocs to modernize its document preparation process and keep pace with growing loan volume. By automating doc generation and integrating seamlessly with internal systems, Anchor Loans drastically reduced prep time and minimized risk—without adding headcount. Learn how GoDocs helped Anchor Loans begin finalizing loan packages in just minutes, enabling faster, more scalable lending with real-time compliance across 48 states.

article thumbnail

The evolution of AI & lending: Parallel journeys shaping the future

Abrigo

Banks & credit unions use technology to solve challenges AI today is the result of decades of research and development. In the same way, FIs have consistently leveraged data and technology to solve challenges and serve communities better. This article covers these key topics: The evolution of AI Lending: A legacy of data-driven innovation Generative AI in lending: The next frontier Abrigo's approach to AI Parallel journeys of AI, banking technology Artificial intelligence (AI) is often heral

Lending 221
article thumbnail

Current Loan Pricing Trends for 1Q 2025

South State Correspondent

In the 4 th quarter of 2024, commercial loan pricing has materially changed. The new administration with its lighter regulatory stance, the potential for tax relief and threat of higher inflationary has generated new optimism for credit, and new risk of higher rates. In this article, we quantify commercial loan pricing trends from our Loan Command data that will hopefully help community banks price more effectively and win more profitable business.

Trends 195
article thumbnail

Citigroup credited client’s account with $81tn before error spotted

TheGuardian

US bank meant to send $280 but no funds were transferred despite fat finger mistake The US bank Citigroup credited a clients account with $81tn when it meant to send $280 before the fat finger error was caught. The mistake was spotted only after two employees had missed it, and a third employee rectified it 90 minutes after it was posted, the Financial Times reported.

US 105
article thumbnail

Podcast: Bowling 300 on bank policy advocacy

ABA Community Banking

In rural southeastern New Mexico, bank CEO and varsity bowling coach Ken Clayton often takes his team on 500-mile one-day roundtrips for bowling tournaments. For Clayton, that commitment to going the distance is also what community banking is about. The post Podcast: Bowling 300 on bank policy advocacy appeared first on ABA Banking Journal.

Policies 105
article thumbnail

Live Demo - Supercharge your Month End Close

Automation generally supercharges any process and brings its value to the forefront. See how infusing automation such as ART (our month-end close solution), into your close can get you to the next level of closing. We will share a live demo of SkyStem's solution, ART and share the key elements of month-end close automation. Through ART, we'll take a look at: What month-end close automation entails Which process steps can and should be automated Benefits of achieving process automation, and Why i

article thumbnail

Why do government bond yields drift when news is on its way?

BankUnderground

Danny Walker, Dong Lou, Gabor Pinter and Semih sl Government bond yields tend to drift higher in the days before monetary policy or data news in the UK. Over the past two decades this tendency which we label pre-news drift has pushed up on yields by 2 percentage points in total over that period. The drift concentrates in pre-news periods that coincide with the issuance of UK government bonds, which is more common than it used to be.

article thumbnail

Sanders, Hawley introduce credit card interest rate cap bill

Payments Dive

In an unlikely union, Republican Sen. Josh Hawley and independent Sen. Bernie Sanders have locked arms to introduce legislation that would cap credit card interest rates at 10% over five years.

Cards 410
article thumbnail

Love and lies: How financial institutions can help prevent confidence scams

Abrigo

The basics of confidence scam detection for banks and credit unions As Valentines Day approaches, many people are eager to find meaningful connections. Unfortunately, scammers take advantage of this time to exploit vulnerable individuals through confidence scams, one of the most prevalent and costly types of fraud in the U.S. Key topics covered in this post: How confidence scams work Red flags of a confidence scam Financial institutions' role in prevention Protecting clients, yourself, and you

Fraud 221
article thumbnail

What Does and Gen AI Strategy Look Like for a Community Bank?

South State Correspondent

Many banks are doing an excellent job at embracing generative AI (Gen AI). However, not all have a specific Gen AI strategy, and they should make their journey more efficient. A quality Gen AI strategy aligns an organizations objectives, its use cases, and the delivery mechanism and metrics that measure business value. In this article, we highlight some Gen AI strategy insights for community banks and provide tools to help bankers advance their programs.

article thumbnail

Leverage Trellis Court Data To Identify More Investment Opportunities

Finance teams find Trellis to be particularly effective in conducting comprehensive due diligence on both individuals and businesses. With our court data solution, financial experts can access critical litigation insights, making it an invaluable resource for informed decision-making in the financial sector.

article thumbnail

HSBC net zero goal delayed 20 years, as CEO offered 600% bonus

TheGuardian

Bank moves climate targets from 2030 to 2050 and waters down environmental goals in plan for Georges Elhedery HSBC is delaying key parts of its climate goals by 20 years, while watering down environmental targets in a new long-term bonus plan for its chief executive, Georges Elhedery, that could be worth up to 600% of his salary. The London-headquartered lender said it had launched a formal review of its net zero emissions policies and targets which are split between its own operations and thos

Policies 111
article thumbnail

Smarter Banks and Smarter Data Management

Gonzobanker

Torture the data, and it will confess to anything. Ronald Coase It has been a while since anybody at Cornerstone has seen a strategic or IT plan that has NOT said, We will become more data-driven. Product design/pricing, investments, marketing strategies, and almost everything else require some sort of data element. However, financial institutions have found that they are facing a more complex environment for their data strategy every year.

Data 78
article thumbnail

Reinventing Banking in 2025

William Mills

As we transition from 2024 to 2025, the banking industry continues to evolve, but theres still plenty of room for improvement. In the second installment of our client predictions blog series, we've gathered insights from industry leaders on the key areas that could see significant improvements in the coming year. Our clients share their thoughts on how banks can adapt and improve to meet the rising demands of both technology and customer expectations.

Meeting 82
article thumbnail

How payment scams start on social media

Payments Dive

Bad actors contact consumers through social media and then persuade them to send money over payment platforms, a JPMorgan Chase payments executive said during a Payments Dive virtual event.

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.