January, 2019

FinTech Forecasts for 2019

Chris Skinner

There are many pundits predicting change in banking and FinTech this year. Here’s a review of a few of the ones that have some depth. American Banker published seven FinTech predictions for 2019 by Bob Legters, Chief Product Officer of Banking and Payments at FIS.

8 mobile payment trends that matter for 2019

Mobile Payments Today

Eight major trends will help define the landscape of mobile payments in 2019, according to Mark Flamme of AlixPartners

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Avoka Rolls Out Module to Link Back Office to Customer Onboarding Journey

Bank Innovation

Avoka, a software firm specializing in customer acquisition and onboarding, seeks to bridge a gap at retail banks and credit unions between the back office and the customer journey with the launch of its new module, Workspaces.

mPOS At 37,000 Feet

PYMNTS

With the global mobile point of sale (mPOS) market projected to experience a compound annual growth rate (CAGR) of 18.8 percent from 2017 to 2026, many solution providers are looking to use partnerships as a boost to snag a bigger share of the growing market.

ABCs of Data Normalization for B2B Marketers

Data normalization. It’s not a far stretch to suggest that the topic isn’t exactly what gets marketers excited in their day-to-day workflow. However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals!

Bank/Fintech Partnerships Will Be A Huge Disappointment In 2019

Ron Shevelin

Bank/fintech partnerships will be a tough road to hoe in 2019 because of: 1) Digital account opening delusions; 2) Resource constraints; and 3) Lack of strategic partnership processes

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The CEO and Chair make digital banking work

Chris Skinner

I claim that most of the banks embracing true digital transformation and not just treating digital as a channel, are led by people who understand technology. They have a leadership team who are passionate about digitalisation, and see it as a core raison d’etre of the bank’s future.

How financial institutions are embracing blockchain

Mobile Payments Today

What's holding the blockchain back? What can make it more secure? Panelists at Financial Services Data Security Summit, sponsored by Thales and Networld Media Group, shared thoughts on these issues

What to Do When Your Banking App Stumbles Out of the Gate

Bank Innovation

BMO Harris Bank did itself a favor by being responsive to questions and criticism on social media from customers locked out of their digital accounts with the bank this past week, according to Adrenaline, an experience design company.

Credit Unions Step Up During Government Shutdown

PYMNTS

There is no shortage of headlines about the partial government shutdown that is now on its 27th day, and no shortage of articles speculating how long it will go on, what will be affected and (most often) what it will take to finally bring it to an end.

The 2019 Technographic Data Report for B2B Sales Organizations

In this report, ZoomInfo substantiates the assertion that technographic data is a vital resource for sales teams. In fact, the majority of respondents agree—with 72.3% reporting that technographic data is either somewhat important or very important to their organization. The reason for this is simple—sales teams value technographic data because it makes essential selling activities easier and more efficient.

Fiserv to buy First Data – the biggest fintech deal of 2019

Gonzobanker

Fiserv acquiring First Data Corporation is a huge deal in the fintech world. This deal impacts not just the payments space but the whole financial services ecosystem, and the implications will take a while to unpack.

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Blockchain Weekly Front Page: Governments Love Blockchain

Daily Fintech

The new FinTech bank

Chris Skinner

For years, I’ve been wondering why people in business operations couldn’t align their needs with the people delivering technology in the organisation. The CIO would sit outside the business, watching and responding to requests.

The growth of mobile POS and preventing fraud

Mobile Payments Today

Mobile point-of-sale systems are a growing consideration for retailers, but carry a number of concerns about fraud and secure payment

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The Time-Saving Power of Intent Data for Sales

By using the power of intent data, capturing buyer interest has become more feasible for sales. Not only that, but using it will save immense time during your workflow; a win-win on all fronts.

Fiserv-First Data Megadeal Includes $500 Million Innovation Spend

Bank Innovation

Fintech provider Fiserv said today that it will purchase payment processor First Data Corporation in a massive $22 billion deal, and the transaction will come with a hefty investment in innovation.

Why Africa Is eCommerce’s Next Great Frontier

PYMNTS

Africa as next great eCommerce frontier? The ingredients for a revolution in payments across the region, fueled by demographics and technology, seem to be there.

An Amazon Checking Account Could Displace $100 Billion In Bank Deposits (But It Won't)

Ron Shevelin

Consumers are more interested in a fee-based checking account (bundled with other services) from Amazon than a free checking account from the company

Digital banks are led by clear customer-obsessed principles

Chris Skinner

Another key factor of the digital banks I’m talking to is that the customer is their primary focus. Not the shareholder, the investor, the quarterly bonus, the dividend yield or the cost-income ratio. The customer.

How ZoomInfo Enhances Your Database Management Strategy

Forward-thinking marketing organizations have continuously invested in a database strategy for enabling marketing processes. Download this ebook to learn how to maintain a strategy that includes refreshed information, database cleanses, and an accurate analysis at the same time.

Digital transformation needs a burning platform

Chris Skinner

Ever since I started working in business process re-engineering and transformation a while ago, before most millennials were born I should say, I learnt a lesson early on. Transformation will never work without a crisis point.

Looking ahead: Setting expectations for banking and mobile payments in 2019

Mobile Payments Today

The banking industry is facing multiple challenges in the face of stiff competition from fintech startups and disruptive applications that provide direct access to loans, credit and other critical services

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Will Digital Technology Save Citi More Than $1 Billion Over the Next 3 Years?

Bank Innovation

Citigroup CEO Michael Corbat touted roughly $200 million in cost savings the bank found in 2018 by going digital and taking on other related initiatives. It seems $200 million is only the beginning.

Amazon Plans Whole Foods Expansions In Closed Sears Stores

PYMNTS

Amazon has its eyes on expansion for its Whole Foods brand in closed Sears and Kmart stores, according to a report by Yahoo! Finance. The recent woes of Sears and other struggling retailers are seen as an opportunity for the online retail giant. Sources told Yahoo!

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How ZoomInfo Enhances Your ABM Strategy

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. More specifically, updated data can help organizations outline key accounts for their campaigns. And to begin the targeting process, marketing teams must develop an Ideal Customer Profile (ICP) with appropriate firmographic and behavioral data to ensure they’re going after the correct audience.Download this eBook to learn how to start improving your marketing team's data!

The Robinhood Checking Account Was Doomed To Fail

Ron Shevelin

The failed Robinhood checking/savings account was out of touch with how consumers manage their money these days. It would have failed if it had been launched

Ten Top Trends for 2019

Chris Skinner

Hello, hello and hello again. Welcome to 2019. A brand new, fresh, shiny year, and just out of the starting gate. Having said that, yes we are still talking Brexit and we still find a group of shady bankers knocking off billions. Same s**t, different day, as Stephen King would say.

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Will blockchain replace core banking?

Chris Skinner

I’ve got lots more to write about digital transformation and the things I’m learning from banks engaged in doing it but, to give you a break, I also have a couple of fantastic guest submissions which are worth sharing.

Podcast episode 14: Switch CEO discusses automating payment card data

Mobile Payments Today

Host David Jones, discusses automating payment card data, and how it protects cardholders and merchants with Switch CEO, Chris Hopen

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Data-Driven Marketing 101

This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics.