September, 2018

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Financial Institutions Aren’t Prepared for the Digital Revolution

Chris Skinner

I recently did an interview with my American friend Jim Marous over on The Financial Brand. It’s a good interview so I thought I would post my answers here. Feel free to comment! Your newest book, Digital Human, is obviously an outgrowth from your two previous books, ValueWeb and Digital … The post Financial Institutions Aren’t Prepared for the Digital Revolution appeared first on Chris Skinner's blog.

Branding 413
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How providers can enhance the payments experience

Payments Dive

Regardless of the latest and greatest technology, a successful payments strategy revolves around the consumer experience, and building a strategy requires an understanding of how consumers are engaging with payments on a day-to-day basis.

Payments 358
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Temenos Wins Varo Money Core Business, Talks Realtime Banking

Bank Innovation

Varo Money has selected the Swiss software provider Temenos as its core for its new digital bank. The challenger bank has already received preliminary approval from the OCC on its application for a national banking charter and will begin the building out the digital bank soon. Bank Innovation has reached out to Varo Money about the launch date for […].

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Amazon Now Up And Running In Turkey

PYMNTS

Amazon.com announced Wednesday (September 19) that it launched in Turkey, enabling consumers in the country to shop from millions of products over the internet. In a press release , Amazon said Amazon.com.tr is now live, featuring products in 15 different categories including books, consumer electronics, sports, outdoor, tools and more. “Our mission at Amazon is to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, at great pri

Tools 202
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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The five key levers for radical transformation in financial services for digital success

Insights on Business

If Charles Darwin were still alive, I wonder what he would think about the evolution of banks? Once again, banks are being forced to evolve or die. And financial institutions that fail or refuse to become cognitive and digital will get left behind. It’s survival of the fittest at its finest. Right now, survival is hiding behind a mask of profits. Are the record profits for the financial services industry because of a better economy, or because financial institutions have become better?

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How Lehmans collapse started the FinTech fire

Chris Skinner

It’s interesting that the Global Financial Crisis (GFC) sparked by Lehman Brothers collapse in September 2008 sparked the FinTech revolution, according to some. I personally think FinTech was bubbling away before the GFC but, certainly, the GFC led to massive investment focus upon changing the system (almost $100 billion since … The post How Lehmans collapse started the FinTech fire appeared first on Chris Skinner's blog.

Fintech 375
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CBW Bank sharpens focus on digital banking, fintech collaboration

Payments Dive

Suresh Ramamurthi, chairman and CTO of CBW Bank, opened the annual Bank Customer Experience conference with a keynote speech detailing his financial institution's unique journey.

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Mastercard and Microsoft Partner on Global Trade and Payment Tracking Solution

Bank Innovation

Mastercard announced a new B2B payments platform for merchants yesterday, built using Microsoft Azure, the software company's cloud computing service. The service, called Mastercard Track, aims to streamline and automate the process of merchants sourcing and obtaining goods through vendors, paying for said goods, and reconciling payment with accounts receivable, also known as procure-to-pay.

Payments 271
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China, Alibaba Are Big Players On The Blockchain Patent Block

PYMNTS

In tech, innovation is everything. In innovation, intellectual property is, well, almost everything — it can be the hardware, the software, the processes that come from creative endeavor. And patents? Well, consider them a form of competitive advantage. News came recently, when it comes to patents tied to the blockchain landscape, that Thomson Reuters found China, and Alibaba , to have had an outsized showing.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Uber’s payout problem is a warning to the entire gig economy

Payments Source

Uber’s corporate existence has jumped from one PR crisis to another, but the company has always been lauded for how seamlessly it handles payments. Until now.

Payments 143
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What next for banking technology?

Bobsguide

Successful business owners require a clear understanding of their company’s financial positioning, establishing whether their security holdings and cash balances have breaks. In 2018, everyone wants to get this information quickly, correctly and cost-effectively. In bookkeeping, a bank.

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Which banks do ‘get IT’?

Chris Skinner

I’m working on my next book already. Digital Human only came out a few months ago, and here I am off already on a new one. I’m not going to share too much about it yet, as it won’t come out for two years, except to give you some clues on … The post Which banks do ‘get IT’? appeared first on Chris Skinner's blog.

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Blockchain 101: Mobile payments

Payments Dive

Let's take a look at the what blockchain is, and how it can help transform the mobile payments industry.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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The Sorry State of Contact Center Technology

Gonzobanker

Customers love digital self-service—right up until they don’t, and then they want a live person. In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Today’s contact center is the critical human voice of successful multi-channel delivery.

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Western Union Mulls Sale Of B2B Payments Unit

PYMNTS

Western Union is reportedly considering a sale of its business payments operation, unnamed sources told Bloomberg on Wednesday (Sept. 26). The sources said a deal could give Western Union a $500 million boost, and that the institution plans to start discussing a sale with potential buyers in a few weeks. They noted, however, that Western Union has not definitively decided to sell its business payments unit and that its plans remain confidential.

Payments 198
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Fintechs push to get out of the shadow of Uber, Amazon

Payments Source

Executives from four companies—Worldnet co-founder John Clarke, Payrailz CEO Fran Duggan, CardFree CEO Jon Squire, and Sionic Mobile CEO Ron Herman— view Uber and Amazon as drivers of the shift to an "unattended" retail experience that removes human interaction from the process of making a payment.

Fintech 131
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Fintech tackles op risk

Bobsguide

Organisations are met with operational risk wherever they turn. On the one hand, they encounter risks relating to employee behaviour, third parties, statistics and controls. On the other, equally important cultural, moral and ethical risks are also causing disruption.

Fintech 140
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.

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Will QR codes wipe out cash and cards?

Chris Skinner

There’s been an interesting but hidden trend taking place. It started in China with Tencent and Alipay and has now gone global. The phenomenon is called QR codes. QR, or Quick Response if you prefer the longer form, is a code that originated in Japan in the 1990s, and has … The post Will QR codes wipe out cash and cards? appeared first on Chris Skinner's blog.

Cards 370
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3 reasons why blockchain lacks mainstream attention

Payments Dive

There are three major problems that are keeping the blockchain out of the mainstream: poor reputation, lack of education and lack of full solutions.

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Adobe to Acquire Marketo: So What?

Gonzobanker

As banks and credit unions pour gasoline on their direct outreach, Adobe’s announced acquisition of Marketo shows us just how hot digital marketing automation is right now. For those not in the know, Marketo is a system vendor that automates lead management including email, mobile, social, digital ads, web management and analytics. In the morphing cross-industry world of sales, marketing and even some service outreach, it’s hot.

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Why Walmart Says Blockchain Can Improve Food Safety

PYMNTS

Origins are all the rage in modern life: origin stories, family origins via DNA and digital ancestry databases. Add to that Walmart ’s latest effort to gain more grocery market share: using blockchain technology to trace the origin of the food sold by the retailer back to the farms from which it came. The idea is to introduce more transparency into the process, which could serve to prevent outbreaks of foodborne illnesses and encourage consumer trust of the grocery goods on Walmart shelves.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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TransferTo, Stellar ready a blockchain for the unbanked

Payments Source

Singapore-based money transfer platform TransferTo is working with Stellar.org to facilitate low-cost blockchain-based cross-border remittances for underbanked and unbanked consumers in emerging markets.

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Banking report: industry embraces AI

Bobsguide

Across financial services artificial intelligence (AI) is no longer the stuff of the future. It has been embraced by banks supported by third party fintechs, providers, and technology departments within banks keen to use their own resources to drive their use of the robotic process automation (RPA).

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What’s your one move?

Chris Skinner

I talk about 1,000s of start-up companies doing one thing brilliantly well, and was looking for an anecdote that might help me talk about this better … and found one. It goes like this: A ten-year-old boy decided to study judo, despite the fact that he had lost his left … The post What’s your one move? appeared first on Chris Skinner's blog.

Study 362
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Banking, fintech innovators recognized with Bank Customer Experience awards

Payments Dive

Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented four awards on the evening of Thursday, Sept. 13, during a banquet held as part of the 6th annual Bank Customer Experience Summit in Chicago.

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Need Curated Pre-foreclosure Lists to Generate New Real Estate Leads? Trellis Has the Data!

Trellis is a state trial court research and analytics platform that provides Real Estate Professionals (Buyers, Foreclosure, Loan Modification, etc.) with LEADS on Pre-Foreclosures, Lis Pendes, Distressed Assets and more — to help uncover **new** opportunities and grow their business. The process is quick and easy — and all in real time. Trellis will supply you with a link to the relevant dockets, a Leads sheet and access to its UI where applicable.