Wed.Jun 08, 2022

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Savvy banks look to AI to regain customers’ trust

Accenture

The pandemic has shown us the dangers of putting efficiency above all else. Systems and processes, at organizations around the world, that were tuned close to perfection were upended when an unexpected catastrophe struck. Human ingenuity and empathy came to the fore in crafting a multitude of responses to the calamity. Now as we emerge…. The post Savvy banks look to AI to regain customers’ trust appeared first on Accenture Banking Blog.

US 449
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Toast heats up restaurant payments competition

Payments Dive

As Toast adds services, the Boston startup is taking business from larger rivals and fintech peers, analysts say.

Boston 468
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5 Lessons Using Bank Customer Lifetime Value Data

South State Correspondent

Banks don’t respect the power of understanding customer lifetime value (CLV). It is the one performance metric with the highest correlation to long-term bank profitability, around 88%. It is more important than margin, cost of funds, non-interest income, and loan profitability COMBINED. Not only do few banks calculate it, but many banks also spend resources destroying CLV without knowing it.

Data 195
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Green Dot pays Republic Bank $13M to settle suit over failed acquisition

Payments Dive

The payout comes atop a $5 million termination fee Republic received in January after Green Dot pulled out of a proposed $165 million purchase of the bank's tax refund processing unit.

Taxes 221
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Elder Abuse Awareness Day 2022: Red Flags for BSA/AML Staff

Abrigo

June is Elder Abuse Awareness Month. June 15 is World Elder Abuse Awareness Day. Now is the perfect time for financial institutions to reassess elder financial exploitation red flags. You might also like this webinar, "Elder Financial Exploitation – The Hidden Crime." WATCH . Takeaway 1 Elder abuse and elder financial exploitation continue to be growing concerns.

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More Trending

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Climate and capital: some outstanding issues

BankUnderground

Marco Bardoscia, Benjamin Guin and Misa Tanaka. There is a lively debate about whether and how capital regulations for banks and insurers should be adjusted in response to climate change. The Bank of England will host a conference later this year to discuss the points in favour of and against adjustments to the regulatory capital framework to take account of climate-related financial risks.

Capital 96
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Interest Rate Risk and Your Fixed-to-Floating Rate Mix

South State Correspondent

For decades community banks have structured fixed-rate loans with adjustable features – the most popular structure is a ten-year fixed-rate loan with a five-year reprice. With short-term interest rates expected to rise through 2022, many community banks are reconsidering their ALCO strategies. What percentage of a community bank loan portfolio should be fixed-rate, and what fixed rate term is optimal for a loan portfolio?

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Unpacking the FTC’s Recent Blog Post Regarding Breach Notification

CFPB Monitor

The Federal Trade Commission (FTC) recently issued a blog post stating that a failure to disclose a data breach may be a violation of Section 5 of the FTC Act. The May 20 blog post , titled Security Beyond Prevention: The Importance of Effective Breach Disclosures , explained that in some instances, the FTC Act may create a de facto breach disclosure requirement because the failure to disclose will increase the likelihood that affected parties will suffer harm.

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Watch Now: FinovateSpring 2022 Video Interview Series

William Mills

Our CEO, William Mills, attended this year's FinovateSpring in San Francisco and sat down with leading fintech and financial services innovators to examine the latest technological advancements in the industry. Watch the full interview series below.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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PayU expands to Ghana and adds new BNPL, QR-based offerings

The Paypers

Popular online payments provider PayU has announced it expanded to Ghana and has introduced several strategic offerings to its portfolio, including PayFlex in South Africa and Scan to Pay and Pay by USSD capabilities in Nigeria.

Online 69
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Indian virtual credit card provider Slice hits $1.8B valuation. Slice competitors are CRED, KrazyBee, OneCard, SaveIN, and Uni.

CB Insights

Slice , a virtual credit card provider, has raised $50M in a Series C. The round drew participation from GMO VenturePartners, Insight Partners, Moore Strategic Ventures, and Tiger Global Management. <span data-sheets-value='{"1":2,"2":"<div class="cbi-cta-shortcode-wrapper"><div class="cbi-cta-shortcode-content"></div><div class="cbi-cta-shortcode-forms" ><div class="cta has-desktop"><div cla

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Core providers Fiserv, CSI announce new deals

BankInovation

Fiserv announces 9 deals, including $991M US Metro Bank Core provider Fiserv revealed it has signed multiple new banks during the first quarter, including $991 million U.S. Metro Bank, based in Garden Grove, Calif., which chose its Premier banking platform. Meanwhile, the $1 billion Plains Commerce Bank renewed its Precision core from Fiserv in Q1. […].

Metro 52
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Crypto assets platform Pintu raises $113 million in latest funding series

Bank Activities

By Z oran Temelkov June 2022. The blockchain company Pintu, launched in 2020, is registered and regulated under a license issued by the Indonesian Commodity Futures Trading Regulatory Agency (Bappebti), which falls under the Ministry of Trade. The platform tackles a market of more than 10 million potential users by offering more than 65 crypto assets.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Jack Henry launches automated risk assessment program

BankInovation

Core provider Jack Henry is offering a way to ensure financial institutions can select vendors that align with their required levels of risk and compliance. The Vendor Management Program integrates into Jack Henry’s Governance, Risk and Compliance (GRC) Suite, and runs an automated risk assessment on banks’ external service providers, IT vendors and related third […].

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Tech Market Map Report: Hourly Employee Management Tech in Consumer & Retail

CB Insights

Labor shortages and heightened concern for worker well-being are notable aftershocks of the Covid-19 pandemic. These focus points are particularly acute in sectors that rely heavily on hourly workers, such as retail, hospitality, and manufacturing. Tech solutions geared toward this workforce offer employers the tools required to effectively recruit, manage, and enable these employees.

Retail 36
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Citi backs Arteria AI for automated contract workflows

BankInovation

Arteria AI will automate contract lifecycle management for Citi and expand its footprint on the back of an undisclosed investment. Arteria AI, a Toronto-based fintech that spun off from Deloitte in 2020, provides automated contract lifecycle management (CLM) services for banks, credit unions and financial institutions. The fintech maintains a client base that consists of […].

Fintech 52
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Kill Bill integrates Adyen through Wovenware's plugin

The Paypers

Payment platform Wovenware has created an open-source plugin that integrates Adyen to the US-based Kill Bill platform for more payment and processing options.

US 36
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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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US Bank CTO Ian Eslick joins Bank Automation Summit Fall

BankInovation

Ian Eslick, chief technology officer for enterprise architecture and engineering at U.S. Bank, will headline the fireside chat at the Bank Automation Summit on Sept. 19 at 9:15 a.m. PDT, to discuss banking automation and the future of technology for financial institutions. Bank Automation Summit Fall 2022 will be held Sept. 19-20 at the Hyatt Olive […].

US 52
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ACI Worldwide launches Smart Engage

The Paypers

ACI Worldwide has announced ACI Smart Engage, a mobile engagement platform.

Mobile 56
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SS&C to combine business process management with Blue Prism’s RPA

BankInovation

Financial services software firm SS&C Technologies is preparing to integrate Blue Prism’s robotic process automation (RPA) suite into its business process management (BPM) platform. SS&C, which acquired automation software developer Blue Prism in March, says it will push toward the next stage of RPA: the digital worker. A digital worker is a bot designed to […].

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Acronis debuts its new Advanced Data Loss Prevention

The Paypers

Acronis , a cyber protection provider, has debuted a new Advanced Data Loss Prevention (DLP) pack for Acronis Cyber Protect Cloud, a solution that shields managed service providers (MSPs) and businesses from data leakage.

Data 34
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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6 de novos explain their tech choices

American Banker

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Kroo raises GBP 26 mln in Series B

The Paypers

UK-based Kroo has closed their most recent funding round, raising GBP 26 million.

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Latest global banking news

American Banker

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Hello Pay unveils new Business Solution package for SMEs

The Paypers

South Africa-based payments solution company, Hello Pay , has launched a new suite of business solutions for SMEs to enable growth, help reduce costs, and serve the underbanked sector in the region.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.