Sat.Dec 04, 2021

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Chatbot Predictions for 2022

Alex Jimenez

A few weeks ago, the chatbot company BotCore asked me, and 22 other people involved in customer experience, how will chatbots transform customer experience in 2022?”. They have published the responses in their blog here. You can read my thoughts in the article. For me, the bottom line is that while chatbots are significantly better than they were just 5 years ago, they still have a way to go to match the expectations of most consumers.

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Dorsey resigns from Twitter | Facebook’s executive in charge of cryptocurrency is leaving the company | Investors see looming NFT bubble

Bussman Advisory

FinTech Ecosystem Insights by Bussmann Advisory is our weekly newsletter with over 40’000 subscribers across different social media channels, summarizing relevant news and reports related to ecosystems around disruptive technologies, highlighting key updates from the industry as well as our portfolio companies: Dorsey resigns from Twitter Facebook’s executive in charge of cryptocurrency is leaving the company Investors see looming NFT bubble.