Tue.Feb 09, 2021

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Why Omnichannel Delivery is here for the Long Run

Perficient

Omnichannel fulfillment methods such as curbside, buy-online, pick-up in-store (BOPIS), and ship-from-store have become extremely familiar to retailers, especially due to the climate of the COVID-19 pandemic. These methods are very resourceful and beneficial when utilized correctly and tailored specifically to each business. Understanding the technology systems the enable these fulfillment methods are important for successfully driving positive, enhanced customer experiences, and retailers need

Retail 506
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Examining ingredients of a successful mobile payments solution

Payments Dive

With a robust and secure mobile payment solution, consumers are more likely to get on board and embrace mobile payment technology.

Mobile 397
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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 1 of 3)

Perficient

Part 1: The Expectations Gap. Are you ever unsure of what your customers want? Would knowing what they expect help you drive business outcomes? If this sounds like you, read on as we explore the art and science of expectations in the first of this three-part series. In marketing and design circles we often measure success in terms of meeting customer expectations.

Meeting 309
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The new case for 3-D Secure

Payments Source

Michael Moeser, Senior Analyst at PaymentsSource, talks to Kevin Weller, a senior director in the security and products group at Visa; and Jaime Howard, head of product and marketing at Cardinal Commerce; about the growing role of 3-D Secure 2.0, also known as EMV 3DS.

Security 153
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Estimate Tax on your Oracle EBS Depot Repair Form

Perficient

Do you use Oracle’s Depot Repair module and a third-party tax engine? Your customers need to know the total amount of the service order, including any tax, before approving the service order? With standard Oracle EBS tax functionality, there is no tax calculation in the Depot Repair form. You do not know the tax results until the service order interfaces with Order Management (OM) or Accounts Receivable.

Taxes 309

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Improving Your Bank's Digital Experience

ATM Marketplace

Rick Jaros, a principal with Spinnaker Consulting Group, has experience in digital integration, business strategy and change management. For the past 20 years he has worked as an executive with some of the largest banks in the U.S. Rick shares his insight with ATM Marketplace on how financial institutions can digitally expand its business model

ATM 147
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Starlingâ??s CTA: Tech culture key to client confidence

Bobsguide

Challenger banks’ cultural approach to technology and data analytics have become vital components in ensuring consumer confidence over online banking, according to Jason Maude, chief technology advocate at Starling Bank. “The industry thinks we are successful because we have more.

Analytics 135
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E-commerce scammers branch out

Payments Source

Fraudsters have increasingly targeted financial services, online dating sites and social media since the end of the holiday season.

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Paytech market updates: Visa, Mastercard and TrueLayer boost payments

Bobsguide

On January 12 Challenger Revolut launched confirmation of Payee with Modulr as part of its latest anti-fraud security feature. This comes after it announced it had applied to the FCA for a banking licence the day before. Payments provider Mastercard, on January 18, announced it had joined forces.

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Elon Musk may have hurt bitcoin more than he helped it

Payments Source

In raising the cryptocurrency's profile, the tech celebrity also demonstrated its extreme volatility.

Bitcoin 148
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Listen: How Sunrise Banks shifted its culture through automation

BankInovation

When COVID-19 hit, Sunrise Banks shifted to a remote environment within 48 hours and it quickly became clear that manual processes weren’t going to work anymore, said Sunrise CIO Brett Cooksey. Cooksey came to the $1.2 billion Minneapolis, Minn.-based bank from C.H. Robinson, the supply chain management and logistics solution provider, which has a culture […].

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FIS looks to cloud tech for post-pandemic merchant growth

Payments Source

The tech giant says it will benefit heavily from its 2019 purchase of Worldpay as it looks to provide digital payment services to merchants.

Payments 123
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Central banks aren't what they used to be - and the better for it

TheGuardian

Banks now tackle diverse issues, be it Covid-19, climate change or inequality. Purists may disagree but there’s no other option We are used to thinking about the remit of central banks as focusing narrowly on price stability, or at most as targeting inflation while ensuring the smooth operation of the payment system. But with the global financial crisis of 2008 and now Covid-19, we have seen central banks intervening to support a growing range of markets and activities, using instruments that ex

US 91
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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Wells Fargo decides to keep its private-label credit card unit

Payments Source

Wells Fargo is opting to keep its private-label credit card unit after reaching out to potential buyers last year, according to a person with knowledge of the matter.

Cards 103
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CA Department of Financial Protection and Innovation announces investigation of student loan debt relief companies

CFPB Monitor

The California Department of Financial Protection and Innovation (DFPI) announced last week that it has launched an investigation into whether student-loan debt-relief companies operating in California are engaging in illegal conduct under the California Consumer Financial Protection Law (CCFPL) and Student Loan Servicing Act (SLSA). Since the CCFPL became effective on January 1, the DFPI has moved quickly to exercise its new jurisdiction and authority.

CA 78
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Fintechs shouldn’t be granted easy outs on CRA

Payments Source

The next administration must halt the practice of allowing new entrants into the banking system to forgo a full Community Reinvestment Act exam.

Fintech 110
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New York regulator offers incentives for climate-friendly loans

American Banker

The department of financial services will grant credit under the state's community reinvestment law to New York-chartered banks and credit unions that finance projects aimed at helping low-income communities better adapt to a warming world.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Clair teams with Mastercard to expand earned wage access

Payments Source

Mastercard is helping earned wage access provider Clair overhaul its technology platform and service offering.

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Heritage Southeast Bank’s Perdue: Three keys for automating compliance

BankInovation

Where and how should financial institutions start the compliance automation process? Bank Automation News spoke with Pam Perdue, chief compliance officer at the $1.5 billion Heritage Southeast Bank for the answer, and found that it hinges on standardization and employee training. Here are the major takeaways from the Premium Plus webinar with Perdue. 1.

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Why banks are rewarding customers for exercising

American Banker

Discovery Bank in South Africa and other overseas financial companies say healthier customers are more profitable. They are giving reward points, gym subsidies and even free Apple Watches to those who meet fitness goals.

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Ex-banker Paul Mora put on Interpol wanted list in German fraud inquiry

TheGuardian

Arrest warrant issued over alleged role in cum-ex trades that defrauded the state of million of euros Interpol has added New Zealand citizen Paul Mora to its list of most wanted criminals, after German authorities issued an international arrest warrant over the former London banker’s alleged involvement in a multimillion euro tax fraud scheme. Mora, 53, is one of six people charged in 2017 by Frankfurt prosecutors over the “cum-ex” scandal , a complex derivatives juggling act that siphoned taxpa

Fraud 77
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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The digital pay push has given small businesses tools for recovery

Payments Source

This will be a pivotal year for business and our economy, a time when small businesses streamline, simplify and define their own new normal for the long run.

Tools 72
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ANZ to stop lending to Australia's biggest coal port over its exposure to fossil fuels

TheGuardian

NAB to step in to help Port of Newcastle refinance under agreement reported to bind it to reducing carbon emissions ANZ has decided to stop lending money to Australia’s biggest coal port, the Port of Newcastle, after adopting new policies last year that prohibit it entering new finance deals for customers with significant exposure to the fossil fuel.

Lending 76
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CEO of Chessie Federal Credit Union retires

American Banker

Richard Daugherty stepped down after more than three decades at the Maryland-based institution, including overseeing four mergers and asset growth of nearly 500%.

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Cupid-Approved Valentine’s Day Ideas

BankBazaar

“I’ll give you all I got to give if you say you’ll love me too. I may not have a lot to give but what I got I’ll give to you. I don’t care too much for money, money can’t buy me love.”. – The Beatles. Okay, we’ve established that money can’t buy you love. No one said anything about Credit Cards though, right? ‘Tis the season of love and we’re going all out to help you celebrate.

Cards 60
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.