Thu.Mar 14, 2019

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Transforming the bank: three phases of change

Chris Skinner

I’ve mentioned quite often that you cannot sort out all of the banks systems and structures overnight. It has to be a slow burn and often takes more than five years. It also appears to take place in three phases. The first phase is to sort out the basics. If … The post Transforming the bank: three phases of change appeared first on Chris Skinner's blog.

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What's coming with point-of-purchase trends

Payments Dive

Katie Kochelek, marketing specialist at Frank Mayer and Associates, Inc., shares insight on what experts expect to come this year with point-of-purchase.

Trends 397
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BI Ignite 2019: HSBC Bank USA’s Innovation Head Prefers Fintech Partners to Building In-house

Bank Innovation

When it comes to innovation, banks in 2019 should look to partner first, buy second and lastly build, Jeremy Balkin, head of innovation at HSBC Bank USA said at BI Ignite 2019 in Seattle earlier this week. It makes more sense for banks to make a strategic investment in fintech companies than to try and build […].

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Sephora Launches Its First Credit Card

PYMNTS

Sephora, the beauty retailer, announced on Thursday (March 14) the launch of a new credit card program. The company said in a press release that starting in the spring, it will offer the Sephora credit card, Sephora Visa® credit card and Sephora Visa Signature® credit card to its retail customers. The credit cards will provide customers with more ways to earn rewards for their purchases, the retailer said in the release.

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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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BI Ignite 19: People Want People, and AI-enabled Functionality

Bank Innovation

Customers increasingly expect banks and other financial institutions to meet them where they are with full functionality, said panelists at Bank Innovation Ignite 2019 in Seattle on Tuesday. Alex Carriles, Head of Online Banking at BBVA Compass, said although the bank’s app had won numerous awards for functionality, there were also numerous customer complaints about […].

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BI Ignite 2019: Umpqua’s Go-To Platform Moving to a 24/7 Service, CEO Says

Bank Innovation

Umpqua Bank’s Go-To human-digital live support platform is moving to a 24/7 service, Cort O'Haver, President and CEO of Umpqua Holdings Corporation, announced at Bank Innovation Ignite 2019 in Seattle on Tuesday. He said the decision had been made just that morning. Access to the Go-To platform is free for the Portland, Ore.-based bank’s customers […].

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Things worth reading: 15th March 2019

Chris Skinner

Things we’re reading today include … Top 10 Fintech Companies to Watch in 2019 Berlin’s Bad Bank Idea Cryptocurrencies Pose Risks to Banks, Warns Basel Committee Nine banks win dismissal of Canadian rate-rigging lawsuit in U.S. U.S. considers sanctions to restrict Visa, Mastercard in Venezuela: official BBVA honorary chairman ‘temporarily’ … The post Things worth reading: 15th March 2019 appeared first on Chris Skinner's blog.

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Can PSD2 Get Past Its GDPR Problem As Deadlines Hit?

PYMNTS

Ladies and gentlemen, it has finally arrived. From this day forward (March 14), businesses covered by the European Union’s (EU’s) Second Payment Services Directive ( PSD2 ) are supposed to have a testing regime that conforms to the FinTech regulation. However, that’s only the foreshadowing. The bigger deadline comes on Sept. 14, bringing requirements related to strong consumer authentication and other tasks designed to establish a secure, Open Banking environment.

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Naspers Said to Eye Fintech Deals in $1 Billion India Push

Bank Innovation

Naspers Ltd. wants to spend about $1 billion in India this year as it scours the globe for investments that can replicate its blockbuster bet on China’s Tencent Holdings Ltd., a person familiar with the matter said. Africa’s largest company by market value is in talks to inject about $200 million into business loan provider […].

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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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Paytm Launches New Mobile Banking App

PYMNTS

Paytm, the India-based eCommerce and digital wallet company, has announced a new mobile banking app called Payments Bank, according to reports. The app, available for download in the Google Play store and coming soon to iOS, will allow customers to check balances, request debit cards, pay with their phones and more. The company also said users can get customer support all day, seven days a week, via the app.

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Retail bank NatWest turns to biometrics

Bobsguide

If biometric authentication comes into the mainstream, security experts have warned the technology is only as good as its weakest link. “Ultimately, it will depend on what kind of fallback mechanism these systems will have.

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Netherlands Is First EU Country To Release GDPR Fining Policy

PYMNTS

The Dutch Data Protection Authority (DDPA) in the Netherlands has released its own General Data Protection Regulation (GDPR) fining policy, according to reports , and is the first European Union (EU) country to do so. The GDPR stipulates that the maximum fine levied against a company can be 4 percent of its global revenue or €20 million, whichever is higher.

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Merchants unprepared for SCA

Bobsguide

As many as 25% of Europe’s online merchants are unaware of strong customer authentication (SCA) requirements, due to come into force in September under the continent’s revised Payment Services Directive (PSD2). Of those who are aware of the rules, only 40% feel they will be compliant by.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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SWIFT Signals Further Openness To Blockchain?

PYMNTS

The movement to bring blockchain to cross-border payments proceeds apace. Might SWIFT be giving a nod, at least partially, toward the use of distributed ledger technology (DLT)? As noted by OracleTimes , it seems the messaging network that ties banks and other financial firms together may indeed be open to DLT — if not directly, then deployed by some of its network.

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Could new payments council push Fed to move faster?

Payments Source

The new U.S. Faster Payments Council states a clear mission — to promote faster payments in the U.S. But this new entity could butt heads with the Federal Reserve if it thinks the Fed isn't moving fast enough.

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How The UK Lets High-Level Money Laundering Go Unchecked

PYMNTS

Financial institutions (FIs) must carefully balance staying compliant and keeping their customers safe, all without introducing frictions that could scare customers away. However, despite the friction points that can get introduced into the process due to anti-money laundering (AML) and Know Your Customer (KYC) processes, FIs have no choice but to comply, or they risk fines and loss of customer trust.

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OakNorthâ??s Nooriala: Challenger banks to face â??crunch pointâ?? in the next five years

Bobsguide

Pressure is increasing on those challenger banks relying on venture capitalists and crowd funding, which will reach a “crunch point” in the next five years as the need to become profitable increases, according to Amir Nooriala, COO, OakNorth. “As of.

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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Mastercard Strengthens Ties With Finexio For Supplier Payments

PYMNTS

Mastercard and B2B payment network Finexio are entering into a strategic partnership to strengthen their supplier payment offering. In a press release , Finexio said it will allow customers to pay their vendors using Mastercard-branded virtual cards, part of their broader effort of promoting digital B2B payments in the U.S. “The electronic payments space is growing at an accelerated rate; however, traditional paper checks remain the primary vehicle used for business payments,” said F

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EU should focus more on innovation than intervention

Payments Source

In addition to conducting monetary policy and regulating banks, that the EU’s central bank should try to “drive innovation” in payments, writes Eric Grover, a principal at Intrepid Ventures.

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Google Launch Puts Spotlight On Digital Accessibility Issues

PYMNTS

The release of a new Google app development tool is among the latest steps to try to bring more mobile accessibility to people with disabilities — a push that’s been going on in the background of digital retail and associated areas almost since the beginning. Here’s the news announced this week (March 13) by Google , via a blog post from Sid Janga of the company’s Central Accessibility Team: Google has launched an open source project called Accessibility Scanner for iOS.

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FCAâ??s Dimachki: Regulator â??open to discussionsâ?? around interpretation of PISP standards

Bobsguide

The regulations around Payment Initiation Service Providers (PISPs) are not supposed to be prescriptive, according to Maha El Dimachki, head of payments at the UK’s Financial Conduct Authority (FCA). “This regulation is meant to encourage innovation and new ideas," said.

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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Facebook Loses CPO, WhatsApp Head

PYMNTS

In surprise announcements, two senior Facebook executives said they are leaving the company just days after CEO Mark Zuckerberg said he was shifting the direction of the social media giant, according to a report in The Wall Street Journal. The two executives are Chris Cox, chief product officer and a close confidant of Zuckerberg, and Chris Daniels, head of the firm’s WhatsApp unit.

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Regulatory pressure, fintechs push AI into the laundering fight

Payments Source

Regulators have taken a critical look at AML controls and handed out significant fines to financial institutions found to be lacking, according to Chad Hetherington, global vice president of professional services for NICE Actimize.

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Sage Enhances Financial Data Integrations With Cleo

PYMNTS

Cloud integration solutions provider Cleo is teaming up with enterprise Software-as-a-Service (SaaS) firm Sage so the two can connect each other’s solutions. Cleo said in a press release this week that it will pair its integration-Platform-as-a-Service (iPaaS), Cleo Integration Cloud, with Sage’s Intacct tool, a cloud-based financial management solution for corporates.

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Cashless trend turning into a contentious debate in UK, US

ATM Marketplace

The rise in cashless payments and the accompanying decline in bank branch numbers —and in some places, ATMs, as well — is building up to a crisis point in many communities across the U.S. and the U.K.

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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.