Tue.Sep 10, 2024

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The Power of Podcasts: A New Frontier in Brand Narratives and Media Strategies

William Mills

In today's digital era, podcasts have emerged as a powerful medium for storytelling, knowledge sharing, and building communities. With their rise in popularity, podcasts are no longer just a source of entertainment or education–they are now a key component to brand narratives and media strategies. For companies looking to enhance their PR efforts, working with podcasters offers a unique opportunity to reach niche audiences and build brand credibility in an increasingly crowded market.

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Amex taps troves of customer data

Payments Dive

American Express eschews preset spending limits and instead relies on credit scores and spending history to manage risk, a company executive explained at a conference last week.

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Nest Bank’s gen AI chatbot fields 11K chat requests daily

BankInovation

NEW YORK — Poland-based Nest Bank is piloting its AI-driven chatbot solution N!Assistant to decrease contact center volume and improve customer satisfaction. The pilot of the Microsoft Open AI-driven chatbot has been live for five months and has yielded the following results, Janusz Mieloszyk, first deputy CEO and chief commercial officer at Nest Bank, […] The post Nest Bank’s gen AI chatbot fields 11K chat requests daily appeared first on Bank Automation News.

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PayPal seeks to attract users offline

Payments Dive

The digital payments pioneer is leaning on cashback rewards to attract more consumer use in stores, and will also tap near-field technology to expand.

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If It Aint Broke, Don’t Fix It: A Dangerous Mindset

Time and time again we tell ourselves and others NOT take action on something that is not "broken." We apply that mindset at home and at work. Sometimes, it doesn’t work out so well. Because when it's truly broken, it's usually an emergency, costs more and causes stress. Join us in this webinar where we share ways where you are able to anticipate your needs, understand benefits that you will get from getting better now instead of later, and relieving your team of tasks that they don't need to be

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5 questions with … JPMorgan Chase Head of Product for Small Business Troutman

BankInovation

As JPMorgan Chase leans into AI-driven products, Jameson Troutman, head of product for small business, is dedicated to innovating based on client need. To determine where to invest, Troutman consults the bank’s monthly survey of 500 small business owners to track their needs amid evolving market conditions, Troutman told Bank Automation News. Some of the […] The post 5 questions with … JPMorgan Chase Head of Product for Small Business Troutman appeared first on Bank Automation News.

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We are not an island: how have the UK’s external balance sheet risks changed over the past two decades?

BankUnderground

Colm Manning and Alice Crundwell No country is an island – in terms of economics at least, if not geography. Trade and capital link all the economies of the world. Relative to GDP, the UK has more foreign assets and liabilities than any other large economy. These external liabilities – UK assets owned by overseas investors – could result in vulnerabilities that might cause major disruption to the economy and financial system in a stress.

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How payment firms are responding to CFPB pressure

American Banker

As the Consumer Financial Protection Bureau increases scrutiny of earned wage access, cash back fees and airline rewards, industry lobbyists are pushing back, while some groups cheer the move.

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FBI: cryptocurrency fraud losses soar to USD 5.6 bln in 2023

The Paypers

A new FBI report has shown that, in 2023, reported losses from cryptocurrency-related fraud exceeded USD 5.6 billion, marking a 45% increase from the previous year.

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The FDIC should avoid a fact-free debate on brokered deposits

American Banker

The agency's recent proposal to redefine "brokered deposits" requires a debate over the performance of different kinds of bank deposits. The problem is that the necessary data isn't available yet.

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The 2024 Lenders Guide to Automating the Complex Loan

Download the latest edition of GoDocs' "The Lender's Guide to Automating the Complex Loan." This comprehensive guide offers financial institutions valuable insights into document automation for complex commercial loans. It unpacks the intricacies of complex loans and showcases how an automation platform like GoDocs — the leading commercial loan closing platform — delivers impressive benefits and ROI to any FI.

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Digital Banking Transformation: Why Most Fail and How to Fix It

Realwired Appraisal Management Blog

Why do most digital banking transformations fail? Three top reasons. Why it matters. Digital transformation leads to better business outcomes, including increased customer acquisition, improved retention rates and faster time to market. The goal is for RMs to expand relationships with more loans and deposits-hard to do if they’re busy with admin-like typing.

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The public is regaining trust in regional banks

American Banker

The banking industry's public reputation recovered moderately in 2024 after a string of regional bank failures depressed confidence in the industry the year prior.

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Central Bank of Iceland expresses interest in T2 and TIPS

The Paypers

The European Central Bank (ECB) has noted the Central Bank of Iceland 's (Seðlabanki Íslands) interest regarding potential participation in T2 and TIPS.

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How banks can deliver financial education successfully

ATM Marketplace

Panelists at the Bank Customer Experience Summit discussed financial education in depth.

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How Unify Turned Month-End Mayhem Into a Growth Party With Automation!

By ditching paper and manual checklists, UNIFY embraced ART’s cloud-based solution for seamless automation. The robust dashboards, exception reports, and completion date reports allowed the team to easily track progress and resolve bottlenecks. ART’s flexible access for auditors ensured tight deadlines were met effortlessly. With competitive pricing and a rapid setup, ART cut costs and minimized disruptions, enabling UNIFY’s team to concentrate on high-impact tasks.

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Shopify teams up with Roblox to support entrepreneurship and commerce

The Paypers

Shopify has teamed up with Roblox to advance entrepreneurship and assist brands in engaging with a global audience of Roblox users.

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The top 20 banks by reputation

American Banker

After a turbulent 2023, regional banks are gradually restoring public trust in 2024, with confidence in financial stability rising alongside calls for stronger government regulation, ethical practices, and capital reforms to prevent future crises.

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A2A payments to increase from 60 billion in 2024 to 186 billion by 2029

The Paypers

Juniper Research , a specialist in fintech and payment markets, has published a new study indicating that A2A payments are projected to rise by 209%.

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Ally's stock drops 15% as its credit challenges grow

American Banker

A top executive at the auto lender said that more borrowers struggled to repay their loans over the summer amid inflation and a tougher job market. Late payments on auto loans rose by more than Ally expected in July and August.

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Is Your Current Card Platform Holding You Back?

Have you ever felt the pain and loss of a client suddenly going silent, leaving you questioning everything? Ghosting can cause heartbreak; in business, it drains resources, and emotionally, it shatters your confidence. A modern credit card program can give you the tools to deliver the digital-first experiences your customer’s demand. Our eBook, “5 Signs Your Credit Card Offering Needs an Upgrade,” will help you identify key indicators that your current card platform may be holding you back and w

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Griffin's platform now available to UK fintechs

The Paypers

UK-based API-first bank Griffin has announced its plans to open its platform to fintech companies in the region as it finishes its early access programme, Foundations.

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Regulators ready to narrow scope, lower capital in Basel III re-proposal

American Banker

Federal Reserve Vice Chair for Supervision Michael Barr outlined the changes he and other regulators would like to see to the capital reform plan, including largely excluding banks with less than $250 billion of assets.

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Thunes teams up with MBANK to optimise cross-border payments

The Paypers

Singapore-based cross-border payment solutions provider Thunes has entered into a strategic agreement with MBANK to allow the latter to be part of the Thunes Direct Global Network.

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Chopra: Technology may cut both ways as refinancing returns

American Banker

Consumer Financial Protection Bureau Director Rohit Chopra will be looking at whether automation accommodates or undermines potential savings from refinancing.

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3 Ways Managed Device Services Help Community Banks Cut Costs

Community banks seek ways to leverage their technology infrastructure to drive productivity and growth. However, the sheer volume of technology devices, capital constraints, and lack of skilled resources stand in the way. This Strategy Brief explores how a managed device services partner can help bridge this resource gap. Managed device services partners empower community banks to take charge of mission-critical device management activities with: Logistics and installation services to support se

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Form3 raises GBP 45.8 million in Series C extension funding

The Paypers

UK-based A2A platform Form3 has announced that it secured GBP 10 million from British Patient Capital in a Series C extension round, with the latter becoming the company’s latest investor.

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Bowman critiques stress tests for volatility, duplicity and opacity

American Banker

Federal Reserve Governor Michelle Bowman called for reforms to reduce volatility, increase transparency and address overlaps in stress tests and capital requirements for banks.

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Swedish FSA reprehends Klarna's failure to mitigate money laundering risks

The Paypers

AI-enabled global payments network and shopping assistant Klarna has been criticised by the Swedish Financial Supervisory Authority for not advancing its money laundering prevention procedures.

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CFPB assistant director talks housing czar, junk fees and AI

American Banker

The Consumer Financial Protection Bureau's Assistant Director of Mortgage Markets admits there's room to improve coordination between housing agencies, regulators and mortgage lenders and servicers.

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5 Things Lenders Need to Know About Portfolio Loans & Their Documentation

Discover the key benefits of portfolio loans and learn how to streamline your lending process with our infographic, "5 Things Lenders Need to Know About Portfolio Loans & Their Documentation." Find out how portfolio loans can maximize borrower potential by consolidating multiple properties under a single loan, reducing paperwork, and lowering closing costs.