Tue.Nov 17, 2020

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Empathy: The Business Value of Experience Design (Part 1 of 8)

Perficient

This is the second in a series of blog posts sharing the results of our study on the business value of experience design. In this post, we explore the value of empathy: revealing how users think, perceive, and interact with digital products and how those product experiences help make their lives easier. The history of technology – especially digital technology – is filled with great ideas that didn’t quite work out as expected.

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Location verification can prevent QR code fraud

Payments Dive

Mobile Payments Today interviewed André Ferraz, the CEO and co-founder of Incognia, a private identity company that provides fraud prevention by using frictionless identity location verification.

Fraud 449
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Implementing Workflow in Sitecore: A Mini-Series Part 1 – Overview

Perficient

You or your company have chosen to use Sitecore as your CMS of choice. Hooray you made a good decision! Making new pages for your site is easy! It’s truly the bread and butter of using Sitecore: ease of content creation. Simply create a page, populate it with components, and then publish. Ta da! It’s live. This process works well when your content authoring team is small, and the content does not need to be verified before going live.

Examples 294
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Shopify Links Up With Alipay To Boost Merchants’ Cross-Border Sales

PYMNTS

Shopify has expanded its payment options for merchants with a new partnership with Alipay , China’s payments app. The deal will unlock “the power of cross-border commerce for Shopify’s merchants,” Shopify said in a press release that called Alipay “Asia's leading digital wallet platform.” The new payment option will ”allow Shopify merchants to seamlessly accept payments through Alipay from more than one billion annual active users in China alone — and, in the future, hundreds of millions more ac

Payments 326
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Digital Transformation: Accelerating ROI and Growth in Commercial Lending

Now is the time for lenders to prioritize their digital transformation initiatives in preparation for the lending rebound. Rising competition and ever-increasing customer demands for speed and efficiency are forcing financial institutions to embrace digital transformation. This shift can feel overwhelming—where do you begin? This infographic illustrates automation demands and shows you how loan document automation serves as an essential step to increase profits and provide the best lending exper

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Mass Deleting Items in Sitecore

Perficient

When deleting a Sitecore item with many descendants, I get nervous if the operation times out. How much actually got deleted? Was the deletion successful? Instead of continuously re-trying to delete the item, I wrote up a simple PowerShell script that will inform you line by line what items are getting deleted successfully. Printed out below is that script.

More Trending

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How To Set Up.NET Core Web App With React & TypeScript

Perficient

If you are trying to build a.NET Core Web Application with React.js, there is a template that you can create your project with in Visual Studio. However, if you want to incorporate Typescript in your application, there are a few extra steps that you have to take. This blog post is possible thanks to Josh Kostal. Create your.NET Core Web Application with the React.js template.

How To 294
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PayPal Teams With Gap, DoorDash For Payments, Checkout Solutions

PYMNTS

New entries to PayPal 's enterprise merchant roster include delivery company DoorDash and clothing retailer Gap Inc. , which will now allow customers to use PayPal at checkout, according to a press release. According to the release, PayPal's strategy is working " to create a seamless and simple checkout experience for consumers online by offering customers the flexibility and power to choose how to pay.".

Payments 274
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IBM Cloud Pak for Automation

Perficient

What is IBM Cloud Pak for Automation? IBM Cloud Paks are software solutions that provide a more secured way to move business operations to cloud services. There are several Cloud Paks available for different business cases. One of which is IBM Cloud Pak for Automation. Cloud Pak for Automation is an open, integrated platform with embedded AI. This platform provides a way for users to create customized and digitized applications that cut-down on time spent preforming certain day-to-day tasks.

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Deep Dive: How Biometrics Help Telecommunication Companies Fight Onboarding Challenges, SIM Swap Fraud

PYMNTS

Consumers’ ownership of smartphones has become all but ubiquitous in the U.S. More than three-quarters of Americans carry a smartphone , with average users checking their devices 58 times a day. This overwhelming reliance on smartphones has generated record profits for major telecommunications companies, including AT&T , Sprint and Verizon , with the industry generating $610 billion in revenue in 2019.

Fraud 267
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The State of Automation in Financial Services 2024 Report

In this report, you’ll find a comprehensive analysis of survey responses from executives at banks, credit unions, and insurance companies concerning their organization’s current and future use of automation. The report’s key insights include: Which types of automation are saving organizations the most time and money How to overcome the biggest barriers to automation implementation and adoption Why automation investments will continue to grow over the next few years How much you could save in 202

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[Perspective] Digital Account Opening: The Secret to Growth Amid Covid-19?

Perficient

Nobody in the banking industry planned for a year like 2020. The list of Covid-19 repercussions is almost endless and includes supervisory and compliance functions that were never designed for remote work: closed branches; overwhelmed call centers and digital channels; near-zero interest rates; greater credit risk and default rates of corporate and retail customers; economic contraction; increased loan loss provisions; and profitability pressures.

Mobile 294
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Revolut Brings Open Banking To Germany In Deal With TrueLayer

PYMNTS

Revolut announced Tuesday (Nov. 17) that, in collaboration with TrueLayer, it will expand into Germany. Earlier this year, the European digital bank had taken on Ireland, France and Italy. In a press release, Revolut said the latest expansion would bring open banking to its users in Germany. “With the new feature, German customers can now connect their accounts at Comdirect, Commerzbank, Deutsche Bank, ING-DiBa and Sparkasse with the Revolut app and view all their finances in one place — directl

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Global Trade’s New Normal: Why Banks Must Transform Trade Finance & Supply Chain Finance

Accenture

Global trade is under unprecedented pressure from COVID-19 and geopolitical challenges, with supply chains affected by a range of factors firms cannot control. As liquidity dries up and the global economy shrinks, banks should prepare for higher levels of non-performing loans, and should find ways to move credit risk off their balance sheets. At the….

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Adyen Adds Installment Options To Payments Platform In Deal With Affirm

PYMNTS

Adyen , a FinTech whose payments platform is used by merchants and retailers around the world, is teaming up with San Francisco-based installment payment company Affirm in a new partnership, the companies announced on Tuesday (Nov. 17). Amsterdam-based Adyen said it plans to incorporate Affirm’s buy-now, pay-later (BNPL) installment plan technology into its payments platform.

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Why Is CRE Lending Stuck in the Past? Top 3 Reasons for Digital Resistance

Commercial lending is on the verge of a resurgence, but traditional processes are an obstacle. Explore the top 3 reasons for resistance to digital transformation and how overcoming them can pave the way for growth and efficiency. Discover why embracing automation and digital solutions is crucial for success in today's competitive landscape. Discover how GoDocs helps commercial lenders in the digital era with seamless integration and a borrower-focused approach.

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Visa pilots card-not-present security app with Michigan State University FCU

Payments Source

The pilot leverages Keyno’s CVVkey technology that uses a dynamic card verification value 2 (CVV2) code to provide a higher level of security against fraud for online and mobile payments.

Michigan 163
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How Project N95 Opens The PPE Market To Buyers In Need

PYMNTS

At the height of the pandemic in the U.S., an unprecedented surge in demand for medical equipment like N95 masks, respirators and isolation gowns has created a nightmare procurement scenario for the healthcare industry. Not only did it become an often insurmountable challenge for medical buyers to source and procure the necessary personal protective equipment (PPE), but failures across the supply chain — including fraud — have plagued the market, leading authorities including FinCEN and the Fede

Marketing 235
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Amex finds new roles for its supply-chain financing tools

Payments Source

Two years after launching Early Pay to expedite B2B payments via discounts, American Express has added more tasks that surround transactions.

Tools 161
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NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can Change Their Minds

PYMNTS

Consumers’ banking habits have changed radically since the pandemic was first declared in March. Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been. PYMNTS research shows that consumers are 8.7 percent more likely to use mobile banking apps now than they were in 2019, and 51.1 percent of those users are engaging w

UX 234
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Register Now: Sneak Peek Into Close Automation SkyStem Web Demo

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, email, and shared drives no longer have to slow us down. Join us as we present a "sneak peek" recorded demo of SkyStem's month-end close solution – ART. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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Uber taps Marqeta to support global payment projects

Payments Source

Virtual card company Marqeta will provide the platform to underpin Uber Eats' global growth and become the issuing partner for future Uber initiatives.

Payments 154
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Instacart Joins Forces With Best Buy To Roll Out Same-Day Delivery

PYMNTS

Instacart and Best Buy are teaming for a new service to offer same-day delivery for Best Buy items nationwide, a press release announced. According to the release, the service will apply to a selection of Best Buy products that can be found in stores, such as laptops, TVs, home office essentials, headphones, tablets, gaming devices, smartwatches, streaming media players and small appliances.

Retail 232
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PayPal inks deal letting U.S. workers get paid before payday

Payments Source

PayPal's U.S. employees will gain access to their compensation as soon as they earn it through an agreement the company made with Even Responsible Finance.

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Pinduoduo Aims To Raise Up To $5.6B To Boost Online Grocery Shopping

PYMNTS

Chinese eCommerce platform Pinduoduo plans to raise up to $5.6 billion to invest in its one-day delivery service of farm goods across China, among other projects. The company plans to offer up to 25.3 million American depositary receipts, which would garner roughly $3.6 billion based on Monday’s closing stock price. Pinduoduo also seeks to raise up to $2 billion from a convertible bond offering, according to the Financial Times.

Online 225
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Top 10 Benefits of Automating Loan Modifications for Commercial Lenders

Get ready for the wave of $1.2 trillion in commercial debt maturing in the next 24 months with GoDocs' ModDocs® platform. Traditional loan modifications are slow, expensive, and prone to errors, which put lenders at risk. But with ModDocs®, you can enjoy an innovative solution that eliminates attorney fees, allows on-the-fly loan modifications, and ensures compliance.

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Digital Deluxe: How a paper check company finds new markets

Payments Source

Kate Fitzgerald, Senior Editor at PaymentsSource, talks to Barry McCarthy, President and CEO of Deluxe, about the role legacy providers have in the world of modern fintech.

Company 95
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Deep Dive: How FIs And Merchants Are Pushing Back Against Push Payment Fraud

PYMNTS

The number of real-time payments has risen dramatically in recent years, and APP fraud has grown alongside it. Fraudsters utilizing these schemes rely on tactics such as phishing and impersonation scams to trick customers and businesses into sending payments or payment details, and their use of real-time rails can enable them to make off with the funds before customers catch on.

Fraud 223
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Holiday season 2020: Will it change shopping forever?

ATM Marketplace

Steve Villegas, VP of Payment Partnerships, North America at PPRO takes a close look at the upcoming holiday season and ways merchants need to pivot in order to stay competitive.

America 99
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Narvar, Simon Partner To Make Retail Returns Easier

PYMNTS

Customer experience platform Narvar is partnering with real estate investment trust Simon to facilitate easier retail returns, according to a press release. "Despite our deep roots in eCommerce, we've always believed in the persistent power of physical retail," Amit Sharma , founder and CEO of Narvar, said in the release. He added that the collaboration will give consumers more choices while also increasing retailers’ efficiency.

Retail 212
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2024 Lending Outlook: Innovations and Evolutions in the Financial Sector

As we step into 2024, the lending landscape evolves rapidly with technology, regulations, and market dynamics driving change. For banks and financial institutions to stay competitive and meet the evolving needs of their customers, these drivers must be understood and engaged with. Lenders can anticipate significant transformation fueled by technological advancements, regulatory shifts, and changing consumer behaviors.