US Bank’s White: Digital banking is now more than DIY
Bank Innovation
SEPTEMBER 12, 2019
As digital banking goes mainstream, banks are recognizing that a mobile app that lets customers carry out day-to-day tasks isn’t enough. It’s a reality for which U.S. Bank has been preparing, especially as it reports that 72% of its customers are considered “digital-active” and 50% are using mobile channels. “Digital and do-it-yourself (DIY) are the basic […].
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